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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    Association of International Certified Professional Accountants

    Blockchain Evolution and Technology Concepts

    Skills you'll gain: Key Management, Blockchain, Digital Assets, FinTech, Emerging Technologies, Cryptography, Encryption, Distributed Computing, Transaction Processing, Data Security

    4.7
    Rating, 4.7 out of 5 stars
    ·
    133 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA IT Fundamentals+ (FC0-U61)

    Skills you'll gain: Hardware Troubleshooting, Computer Networking, Network Protocols, Web Applications, Computer Security Awareness Training, Network Routers, Wireless Networks, Technical Support and Services, Encryption, Security Awareness, Computer Literacy, System Configuration, Microsoft Office, Authentications, Microsoft Windows, Peripheral Devices, Patch Management, Technical Support, Mac OS, Database Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    KodeKloud

    Docker Basics for DevOps

    Skills you'll gain: Docker (Software), Containerization, DevOps, Linux Commands, Cloud-Native Computing, Command-Line Interface, Virtual Networking, Data Storage, Software Installation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Prototypes in Figma: Creating an Initial Low Fidelity Design

    Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts

    4.4
    Rating, 4.4 out of 5 stars
    ·
    10 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Fundamentals of Data Warehousing

    Skills you'll gain: Data Warehousing, Data Architecture, Data Storage, Extract, Transform, Load, Database Architecture and Administration, Data Integration, Star Schema, Cloud Storage, Data Mart, Database Design, Snowflake Schema, Query Languages, Metadata Management

    3.8
    Rating, 3.8 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Building and Pitching Marketing Campaigns in Tech Industries

    Skills you'll gain: Marketing Operations, Operations Management, Technical Management, Marketing Management, Media Planning, Marketing Strategies, Customer Relationship Management, Sales Management, Marketing and Public Relations, Verbal Communication Skills, Supply Chain Management, Branding, Marketing Budgets, Supply Chain, Loyalty Programs, Business Operations, Presentations, Financial Forecasting, Brand Management, Forecasting

    Build toward a degree

    Beginner · Course · 1 - 3 Months

  • I

    ISC2

    Network and Communications Security

    Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems, Authentications

    4.5
    Rating, 4.5 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Università di Napoli Federico II

    Modelling and simulation of mechanical systems

    Skills you'll gain: Simulation and Simulation Software, Mechanical Design, Mechanical Engineering, Control Systems, Computer Vision, Laboratory Experience, Robotics, Equipment Design, Experimentation, Matlab, Electronic Systems, Vibrations, Hydraulics, Mathematical Modeling, Automation

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Six Sigma Green Belt: Apply & Master Skills

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Correlation Analysis, Process Improvement, Sampling (Statistics), Project Management, Data Literacy, Regression Analysis, Process Capability, Goal Setting, Statistical Analysis, Scatter Plots, Customer experience improvement, Quality Management, Microsoft Excel, Process Mapping, Risk Management, Root Cause Analysis

    5
    Rating, 5 out of 5 stars
    ·
    45 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Project Management Basics: Foundations & Frameworks

    Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure

    3.9
    Rating, 3.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Strategic Product Development

    Skills you'll gain: New Product Development, Product Strategy, Product Development, Innovation, Team Management, Product Planning, Product Lifecycle Management, Agile Product Development, Product Roadmaps, Process Development, Corporate Strategy, Market Opportunities, Technology Roadmaps, Portfolio Management, Business Modeling

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Neuroscience Methods

    Skills you'll gain: Research Design, Science and Research, Laboratory Research, Research Methodologies, Statistical Analysis, Data Collection, Data Analysis Software, Neurology, Psychology, Physiology, Magnetic Resonance Imaging, Electrophysiology, Image Analysis, Medical Equipment and Technology, Human Learning, Medical Imaging, Data Visualization Software, Functional Behavior Assessment, Statistical Inference

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Blockchain Evolution and Technology Concepts: Association of International Certified Professional Accountants
  • CompTIA IT Fundamentals+ (FC0-U61): Packt
  • Docker Basics for DevOps: KodeKloud
  • Prototypes in Figma: Creating an Initial Low Fidelity Design: Coursera
  • Fundamentals of Data Warehousing: LearnQuest
  • Building and Pitching Marketing Campaigns in Tech Industries: University of Colorado Boulder
  • Network and Communications Security : ISC2
  • Modelling and simulation of mechanical systems: Università di Napoli Federico II
  • Lean Six Sigma Green Belt: Apply & Master Skills: EDUCBA
  • Project Management Basics: Foundations & Frameworks: Edureka

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