Skills you'll gain: Google Cloud Platform, Product Support, Help Desk Support, Technical Support and Services, Service Level, Technical Support, Cloud Services, Service Management, Technical Communication, Identity and Access Management, File Management, Problem Management, Issue Tracking, Incident Management, Personally Identifiable Information

Skills you'll gain: Product Support, Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, System Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Problem Management, Technical Communication, Personally Identifiable Information, Data Cleansing, Information Privacy

Skills you'll gain: Prompt Engineering Tools, Generative AI Agents, Generative AI, Responsible AI, Risk Management, AI literacy, AI Enablement, Artificial Intelligence, LLM Application, Risk Analysis, Risk Mitigation, Customer experience improvement, Agentic systems, Digital Transformation

Skills you'll gain: Text Mining, Unstructured Data, Data Analysis, Natural Language Processing, Pandas (Python Package), Data Manipulation, Data Preprocessing, Python Programming

Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, LLM Application, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance

Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

Skills you'll gain: Data Visualization, Generative AI, Matplotlib, Data Literacy, Prompt Engineering, Power BI, Excel Formulas, Microsoft Excel, Plotly, Plot (Graphics), Data Ethics, Data Presentation, Pivot Tables And Charts, Data Visualization Software, Generative Model Architectures, Data Analysis, Statistical Analysis, Scientific Visualization, Microsoft Copilot, Data Cleansing

Skills you'll gain: Classification And Regression Tree (CART), Dashboard Creation, Dashboard, Decision Intelligence, Descriptive Statistics, Root Cause Analysis, Data Analysis, Predictive Modeling, Advanced Analytics, Tableau Software, Scikit Learn (Machine Learning Library), Model Deployment, Artificial Intelligence and Machine Learning (AI/ML), Natural Language Processing, Apache Spark, Keras (Neural Network Library), Retrieval-Augmented Generation, Reinforcement Learning, Apache Kafka, SQL

Skills you'll gain: Data Analysis Expressions (DAX), Microsoft Excel, Pivot Tables And Charts, Report Writing, Data Modeling, Spreadsheet Software, Business Reporting, Data Analysis, Data Analysis Software, Data Presentation, Data Visualization Software, Data Visualization, Microsoft 365, Productivity Software

Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement

Skills you'll gain: Product Support, Help Desk Support, Technical Support, Technical Support and Services, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Incident Management, Personally Identifiable Information, Information Privacy