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  • Customer Success Management

Results for "customer success management"


  • C

    Chegg Skills

    Practical AI for Customer Service

    Skills you'll gain: Responsible AI, Operational Efficiency, Natural Language Processing, Data Ethics, Workflow Management, Customer Service, AI Enablement, Operations, Customer experience improvement, Customer experience strategy (CX), Customer Communications Management, AI literacy, Artificial Intelligence, Customer Support, Service Improvement, AI Personalization, Guest Relations, Prompt Engineering, Communication, Problem Solving

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of London

    Brand Management: Aligning Business, Brand and Behaviour

    Skills you'll gain: Brand Management, Branding, Brand Marketing, Brand Strategy, Brand Awareness, Culture Transformation, Employee Engagement, Global Marketing, Experience Design, Customer experience strategy (CX), Human Resource Strategy, Human Resources, Organizational Change, Organizational Development, Behavior Management, Business Valuation, Consumer Behaviour, Cross-Functional Collaboration

    4.9 stars, 7.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.9 (7.9K) · Beginner · Course · 1 - 3 Months

    Category: Bestseller
    Bestseller
    Category: Preview
    Preview
  • C

    Coursera

    Advanced Project Management: Asana, Jira, Confluence, and AI

    Skills you'll gain: Earned Value Management, Milestones (Project Management), Project Management Life Cycle, Project Schedules, Timelines, Communication Planning, Capacity Planning, Project Management Software, Project Estimation, Project Management, Workflow Management, Meeting Facilitation, Project Documentation, Stakeholder Communications, Dashboard, Backlogs, Project Planning, Jira (Software), Interviewing Skills, Collaboration

    Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    SkillUp

    Customer Identification Program - US

    Skills you'll gain: Compliance Training, Financial Industry Regulatory Authorities, Regulatory Compliance, Financial Regulation, Personally Identifiable Information, Workflow Management, Fraud detection, Financial Controls, Standard Operating Procedure, Event Monitoring, Data Validation, Financial Systems, Data Collection, Finance

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    Samsung

    Samsung Customer Care Essentials

    Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Product Knowledge, Active Listening, Technical Communication, Communication

    4.5 stars, 10 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Soft Skills for Career Success

    Skills you'll gain: Productivity, Non-Verbal Communication, Personal Development, Time Management, Composure, Business Writing, Personal Attributes, Teamwork, Active Listening, Writing, Oral Expression, Business Correspondence, Self-Awareness, Collaboration, Stress Management, Communication, Planning, Behavior Management, Leadership, Public Speaking

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • A

    Akamai Technologies, Inc.

    Akamai Customer Consulting and Support

    Skills you'll gain: Endpoint Security, Database Systems, Computer Security Incident Management, Security Management, Databases, Operating System Administration, Database Administration, Routing Protocols, Application Development, Network Architecture, Linux Commands, TCP/IP, Operating Systems, Web Design and Development, Cascading Style Sheets (CSS), Scripting Languages, Web Development, Data Structures, Data Analysis, Software Development

    4.7 stars, 392 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.7 (392) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Financial Analysis - Skills for Success

    Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Budget Management, Variance Analysis, Financial Analysis, Income Statement, Balance Sheet, Performance Measurement, Forecasting, Management Accounting, Return On Investment, Financial Data, Cash Flow Forecasting, Cost Management, Budgeting, Financial Modeling, Finance, Accounting, Financial Accounting

    4.7 stars, 534 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (534) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Clinical Trials Data Management and Quality Assurance

    Skills you'll gain: Clinical Data Management, Data Quality, Quality Assurance, Clinical Trial Management Systems, Case Report Forms, Clinical Trials, Data Maintenance, Clinical Monitoring, Data Cleansing, Data Management, Data Integrity, Clinical Research, Microsoft Excel, Data Compilation, Data Collection, Data Sharing, Data Security, Treatment Planning, Statistical Analysis

    4.7 stars, 193 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (193) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Customer Value in Pricing Strategy

    Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Case Studies, Market Research, Behavioral Economics, Decision Making, Analysis

    4.8 stars, 378 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (378) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Negotiation, Closing, and Account Success

    Skills you'll gain: Enterprise Sales, Performance Measurement, Competitive Intelligence, Market Intelligence, Price Negotiation, Sales Strategy, Sales Management, Negotiation, Performance Metric, Closing (Sales), Sales Process, Competitive Analysis, Key Performance Indicators (KPIs), Sales Pipelines, Market Research, Performance Analysis, Selling Techniques, Value Propositions, Cross-Functional Collaboration, Value Engineering

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    LearnQuest

    Foundations of Sales Success

    Skills you'll gain: Active Listening, Prospecting and Qualification, Sales Prospecting, Sales Development, Sales, Rapport Building, Value Propositions, Sales Pipelines, Lead Generation, General Sales Practices, User Research, Sales Process, Persona Development, Cold Calling, Intercultural Competence, Communication, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Cultural Sensitivity

    Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…242526…834

In summary, here are 10 of our most popular customer success management courses

  • Practical AI for Customer Service: Chegg Skills
  • Brand Management: Aligning Business, Brand and Behaviour: University of London
  • Advanced Project Management: Asana, Jira, Confluence, and AI: Coursera
  • Customer Identification Program - US: SkillUp
  • Samsung Customer Care Essentials: Samsung
  • Soft Skills for Career Success: EDUCBA
  • Akamai Customer Consulting and Support: Akamai Technologies, Inc.
  • Financial Analysis - Skills for Success: University of Illinois Urbana-Champaign
  • Clinical Trials Data Management and Quality Assurance: Johns Hopkins University
  • Customer Value in Pricing Strategy: University of Virginia

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