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  • Service Management

Results for "service management"


  • G

    Google Cloud

    Service Accounts and Roles: Fundamentals

    Skills you'll gain: Virtual Machines, Data Access, User Accounts, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Computing, Cloud API, Cloud Management, Public Cloud, Query Languages, Cloud Platforms

    Beginner · Project · Less Than 2 Hours

  • U

    University of California, Irvine

    Work Smarter, Not Harder: Time Management for Personal & Professional Productivity

    Skills you'll gain: Time Management, Calendar Management, Scheduling, Productivity Software, Mental Concentration, Professionalism, Planning, Overcoming Obstacles, Communication Strategies, Crisis Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    17K reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Cisco Learning and Certifications

    Implementing Cisco Quality of Service

    Skills you'll gain: Network Performance Management, Wireless Networks, Wide Area Networks, TCP/IP, Network Routing, Network Infrastructure, Performance Tuning, Network Troubleshooting, Routing Protocols, Network Planning And Design, Network Switches, Network Routers, Virtual Networking, Software-Defined Data Center (SDDC), Local Area Networks, Software-Defined Networking, Network Protocols, Network Analysis, IT Infrastructure, Configuration Management

    Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Create a Project Management Tracker using Microsoft Excel

    Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    911 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Choosing your AWS identity service

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Web Content Accessibility Guidelines, Cloud Services

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Leeds

    Leadership and Change Management for Sustainability Success

    Skills you'll gain: Change Management, Strategic Leadership, Organizational Change, Leadership and Management, Leadership Studies, Business Leadership, Business Transformation, Organizational Leadership, Leadership Development, Leadership, Influencing, Corporate Sustainability, Communication Planning, Sustainable Business, Adaptability, Communication, Communication Strategies, Employee Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    13 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Columbia University

    Introduction to Financial Engineering and Risk Management

    Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Mathematical Modeling, Applied Mathematics, Capital Markets, Futures Exchange, Finance, Financial Modeling, Risk Modeling, Probability, Risk Management, Probability Distribution, Model Optimization

    4.7
    Rating, 4.7 out of 5 stars
    ·
    323 reviews

    Intermediate · Course · 1 - 3 Months

  • V

    Voxy

    Low Intermediate English: Shopping & Customer Service

    Skills you'll gain: Language Competency, Product Knowledge, Language Learning, English Language, Customer Service, Inbound Calls, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Purchasing, Communication

    4.4
    Rating, 4.4 out of 5 stars
    ·
    21 reviews

    Mixed · Course · 1 - 3 Months

  • E

    Edureka

    Generative AI Essentials for Customer Service

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Dealing With Angry Customers In Customer Service

    Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy

    Mixed · Course · 1 - 4 Weeks

  • E

    Edureka

    Introduction to Amazon Elastic Container Service

    Skills you'll gain: Containerization, Application Deployment, Cloud-Native Computing, Amazon Web Services, Application Lifecycle Management, System Monitoring, Cloud Infrastructure, Scalability

    Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service management courses

  • Service Accounts and Roles: Fundamentals: Google Cloud
  • Work Smarter, Not Harder: Time Management for Personal & Professional Productivity: University of California, Irvine
  • Implementing Cisco Quality of Service: Cisco Learning and Certifications
  • Create a Project Management Tracker using Microsoft Excel: Coursera
  • Choosing your AWS identity service: Amazon Web Services
  • Leadership and Change Management for Sustainability Success: University of Leeds
  • Introduction to Financial Engineering and Risk Management: Columbia University
  • Low Intermediate English: Shopping & Customer Service: Voxy
  • Generative AI Essentials for Customer Service: Edureka
  • Dealing With Angry Customers In Customer Service: Alex Genadinik

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