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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    SQL for Data Science (and Version Control with GitHub)

    Skills you'll gain: SQL, Database Design, Database Management, Data Analysis, Database Architecture and Administration, Data Cleansing, Data Transformation, Data Manipulation, Query Languages, Analytics, GitHub, Data Integration, AI Enablement, Git (Version Control System), Performance Tuning

    4
    Rating, 4 out of 5 stars
    ·
    18 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Agile Dashboards for Data-Driven Decision-Making

    Skills you'll gain: Performance Analysis, Performance Measurement, Customer Analysis, Dashboard, Market Opportunities, Business Metrics, Decision Making, Strategic Decision-Making, Agile Methodology, Real Time Data, Management Reporting, Business Intelligence, Organizational Effectiveness, Business Leadership, Data-Driven Decision-Making, Business Strategies, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Build a Webpage with HTML and CSS

    Skills you'll gain: Cascading Style Sheets (CSS), Web Design and Development, User Interface and User Experience (UI/UX) Design, Web Content Accessibility Guidelines

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    E

    ESSEC Business School

    Grande Distribution et RSE : Comprendre et Agir

    Skills you'll gain: Corporate Sustainability, Social Impact, Environmental Social And Corporate Governance (ESG), Environmental Issue, Sustainable Business, Public Health, Climate Change Mitigation, Sustainability Reporting, Consumer Behaviour, Waste Minimization, Packaging and Labeling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    Lecturio

    Medical-Surgical Nursing: Cardiovascular & ECG Essentials

    Skills you'll gain: Electocardiography, Cardiac Dysrhythmia, Cardiac Surgery, Hemodynamics, Patient Education And Counseling, Cardiology, Medical Surgical Nursing, Patient Observation, Nursing Care, Clinical Practices, Medical Emergency, Perioperative Care, Diagnostic Tests, Clinical Experience, Nursing Process, Anatomy, Blood Pressure, Physiology, Basic Nursing Skills, Patient Evaluation

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Introduction to Generative AI Marketing

    Skills you'll gain: AI Personalization, Generative AI, LLM Application, Content Creation, Marketing Operations, AI Enablement, Marketing Analytics, Marketing Strategies, Strategic Marketing, Innovation, Prompt Engineering, Ethical Standards And Conduct

    4.3
    Rating, 4.3 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Project Management Basics: Foundations & Frameworks

    Skills you'll gain: Cost Management, Cost Estimation, Project Management, Scope Management, Project Controls, Project Closure, Project Implementation, Requirements Management, Project Schedules, Work Breakdown Structure

    3.9
    Rating, 3.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Complete Beginners Guide to Blender 3D

    Skills you'll gain: Animations, 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Graphical Tools, Timelines, Graphics Software, User Interface (UI), File Management, Image Quality, Layout Design, Software Versioning, Software Installation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Navigating Compliance in the Food and Beverage Industry

    Skills you'll gain: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    22 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Ethical Decision-Making in the Tech Industry

    Skills you'll gain: Business Ethics, Courage, Ethical Standards And Conduct, Decision Making, Technical Management, Professionalism, Engineering Management, Personal Integrity, IT Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Leadership, Anthropology, Social Sciences, Artificial Intelligence

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    156 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Ethical Hacking Practice Project & Questions

    Skills you'll gain: Security Testing, Threat Detection, Exploit development, Git (Version Control System), GitLab, GitHub, Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    65 reviews

    Intermediate · Course · 1 - 4 Weeks

  • P

    Packt

    CISSP Crash Course

    Skills you'll gain: Identity and Access Management, Application Security, Secure Coding, Security Testing, Information Systems Security, Cyber Security Assessment, Security Engineering, Security Controls, Risk Management Framework, Cybersecurity, Authentications, Threat Modeling, Network Security, Risk Management, Infrastructure Security, Data Security, Continuous Monitoring, Software Development Life Cycle, Authorization (Computing), Cryptography

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to customer experience

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1…247248249…560

In summary, here are 10 of our most popular customer experience courses

  • SQL for Data Science (and Version Control with GitHub): Coursera
  • Agile Dashboards for Data-Driven Decision-Making: Duke University
  • Build a Webpage with HTML and CSS: Board Infinity
  • Grande Distribution et RSE : Comprendre et Agir: ESSEC Business School
  • Medical-Surgical Nursing: Cardiovascular & ECG Essentials: Lecturio
  • Introduction to Generative AI Marketing: Coursera
  • Project Management Basics: Foundations & Frameworks: Edureka
  • Complete Beginners Guide to Blender 3D: Skillshare
  • Navigating Compliance in the Food and Beverage Industry: Coursera
  • Ethical Decision-Making in the Tech Industry: University of Colorado Boulder

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