
Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Collaboration, Team Collaboration, Virtual Teams, Teamwork, Team Building, Telecommuting, Professional Development, Meeting Facilitation, People Development, Communication Strategies, Communication, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Data Maintenance, Sales Prospecting, Prospecting and Qualification, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Data Integrity
Beginner · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Oral Expression, Verbal Communication Skills, Editing, Public Speaking, Proofreading, Research, Writing and Editing, Writing, Communication, Research Reports, Communication Strategies, Discussion Facilitation, Professionalism, Ethical Standards And Conduct, Concision, Interpersonal Communications, Critical Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Compliance Training, Regulatory Compliance, Financial Regulation, Personally Identifiable Information, Workflow Management, Fraud detection, Financial Controls, Standard Operating Procedure, Event Monitoring, Data Validation, Financial Systems, Data Collection, Finance
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Sales Process, Sales, General Sales Practices, Sales Management, Selling Techniques, Sales Development, Sales Strategy, Sales Pipelines, Consultative Selling, Inside Sales, Prospecting and Qualification, Business Ethics, Cross-Functional Collaboration, Ethical Standards And Conduct, Customer Relationship Building, Customer Relationship Management (CRM) Software, Customer Relationship Management, Overcoming Objections, Relationship Building
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Discussion Facilitation, Verbal Communication Skills, Public Speaking, Communication, Communication Strategies, Social Skills, Interpersonal Communications, Planning, Collaboration, Conflict Management, Constructive Feedback, Leadership, Organizational Skills
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Writing, Writing and Editing, Research, Research Reports, Editing, Style Guides, Organizational Structure, Organizational Skills, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Financial Market, Securities (Finance), Derivatives, Mathematical Modeling, Applied Mathematics, Capital Markets, Futures Exchange, Finance, Financial Modeling, Risk Modeling, Probability, Risk Management, Probability Distribution, Model Optimization
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Predictive Analytics, Machine Learning Methods, Maternal Health, Machine Learning, Diagnostic Tests, Health Systems, Operating Cost, Nutrition and Diet, Market Dynamics, Water Resources, Food Safety and Sanitation, Manufacturing and Production, Behavioral Economics, Business Economics, Environment, Molecular Biology, Production Management, Consumer Behaviour, Molecular, Cellular, and Microbiology
Intermediate · Specialization · 3 - 6 Months