Courses in influencing people can help you learn persuasive communication, negotiation techniques, emotional intelligence, and relationship-building strategies. You can build skills in active listening, crafting compelling messages, and adapting your approach to different audiences. Many courses introduce tools such as social media platforms for outreach, presentation software for impactful storytelling, and analytics tools to measure engagement and effectiveness.
Duke University
Skills you'll gain: Persuasive Communication, Research, Writing, Oral Expression
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Workflow Management, Sales Strategy, Customer Support, Customer and Client Support, Customer experience improvement, Leadership, Cross Selling, Sales Support, Team Leadership, Active Listening, Customer Complaint Resolution, Organizational Skills, Stress Management, Verbal Communication Skills, Customer Communications Management, Communication, Conflict Management, Needs Assessment
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Retrieval-Augmented Generation, Generative AI, AI Enablement, AI Orchestration, Customer experience improvement, Enterprise Security, Artificial Intelligence, LLM Application, Decision Making, Cloud Infrastructure, Organizational Strategy, Cloud Computing, Cloud Platforms, Customer experience strategy (CX), Innovation, MLOps (Machine Learning Operations), Change Management, Collaboration
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Team Building, Team Leadership, Team Management, People Development, Organizational Leadership, Cross-Functional Team Leadership, Team Motivation, Teamwork, Leadership and Management, Business Leadership, Leadership Development, Leadership, Strategic Leadership, Coaching, Cultural Diversity, Initiative and Leadership, Motivational Skills, Organizational Change, Organizational Strategy, Empowerment
Mixed · Course · 1 - 3 Months

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Command-Line Interface, Code Review
Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Project Scoping, Stakeholder Management, Stakeholder Engagement, Work Breakdown Structure, Stakeholder Analysis, Project Planning, Planning, Project Management, Requirements Management, Project Management Life Cycle, Project Coordination, Influencing, Conflict Management, Leadership
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Time Management, Goal-Oriented, Productivity, Organizational Skills, Goal Setting, Prioritization, Planning, Delegation Skills, Multitasking, Personal Development, Resource Allocation, Negotiation, Scheduling, Strategic Prioritization, Self-Awareness, Decision Making, Benchmarking
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Measurement, Brand Awareness, Digital Marketing, Strategic Marketing, Marketing Planning, Marketing Strategies, Marketing Analytics, AI Personalization, Campaign Management, Strategic Partnership, Competitive Intelligence, Brand Management, Customer Insights, AI Enablement, Promotions and Campaigns, Competitive Analysis, ChatGPT, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Stakeholder Management, Resource Allocation, Agile Software Development, Scrum (Software Development), Agile Methodology, Project Management Life Cycle, Kanban Principles, Change Management, Project Management Office (PMO), Organizational Change, Responsible AI, Organizational Strategy, Agile Product Development, Agile Project Management, Risk Management, Governance, Cost Management, Project Management, Leadership
Beginner · Professional Certificate · 3 - 6 Months

LearnQuest
Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others
Beginner · Specialization · 1 - 3 Months