
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scrum (Software Development), User Story, Backlogs, Agile Methodology, Sprint Planning, Agile Project Management, Prioritization, Sprint Retrospectives, Estimation, Workflow Management, Kanban Principles, Product Roadmaps, Risk Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Vector Databases, AI Personalization, Web Development, Web Applications, HTML and CSS, Prompt Engineering, Natural Language Processing, Javascript, Database Management, LLM Application, Real Time Data
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Workflow Management, Construction Management, Project Scoping, Collaborative Software, Project Management, Project Planning, Project Management Software, Project Coordination, Project Controls, Project Schedules, Resource Allocation, Collaboration, Case Studies, Scheduling, Team Management, Automation, Budget Management, Budgeting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, No-Code Development, User Interface (UI) Design, User Experience Design, Web Design, Web Content, Content Management Systems, System Configuration
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Consultative Selling, Sales Prospecting, Sales Presentation, Communication, User Research, Negotiation, Persona Development, B2B Sales, Interpersonal Communications, Customer Analysis, Cultural Responsiveness, Customer Engagement, Account Management, Customer Relationship Management (CRM) Software, Relationship Building, Personalized Service, Resilience
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Apache Spark, Apache Hadoop, Data Lakes, Big Data, Linux Commands, File Systems, Data Management, Command-Line Interface, Data Processing, Software Installation, Distributed Computing, System Configuration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: API Testing, Restful API, Application Programming Interface (API), Test Script Development, Software Testing, JSON, Data Validation, Test Automation, Test Case, Development Environment
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, NoSQL, Big Data, Database Administration, Databases, Data Manipulation, Command-Line Interface, Data Analysis
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Application Development, Generative AI, Web Applications, Full-Stack Web Development, GitHub, Integrated Development Environments, Development Environment, Front-End Web Development, Back-End Web Development, Prompt Engineering, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Financial Inclusion, FinTech, Digital Transformation, Mobile Banking, Analytics, Financial Services, Innovation, Banking, User Centered Design, Talent Management, Customer experience improvement, Needs Assessment, Emerging Technologies
Beginner · Course · 1 - 4 Weeks