Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Graph Theory, Javascript, Program Development, Programming Principles, Software Design Patterns, Computational Thinking, Debugging, Development Environment, Computer Science, Performance Tuning
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: vSphere DRS & HA, vSphere Networking and Storage, VMware ESX Servers, VMware vSAN, vCenter Server, Patch Management, Security Controls, iSCSI Configuration, Virtual Machines, Virtualization, Hybrid Cloud Computing, Kubernetes
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Virtualization, Containerization, Virtual Networking, Docker (Software), Linux, Cloud Deployment, Infrastructure as Code (IaC)
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Continuous Integration, DevOps, Apache Tomcat, Kubernetes, Docker (Software), Continuous Deployment, Apache Maven, Application Deployment, Containerization, Amazon Web Services, YAML, Git (Version Control System)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Facebook, Target Audience, Customer Insights, Social Media Campaigns, Marketing Analytics, Social Media Marketing, Social Media, Marketing, Marketing Budgets, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skillshare
Skills you'll gain: Logo Design, Animations, Adobe After Effects, Motion Graphics, Graphic Design, Design Elements And Principles, Scripting
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Sheets, Data Mapping, Data Integration, Database Application, Cloud Applications, No-Code Development, Relational Databases, Google Cloud Platform, Data Management
Beginner · Project · Less Than 2 Hours

Universidades Anáhuac
Skills you'll gain: AI Enablement, Artificial Intelligence, Customer Analysis, Business Analytics, Business Intelligence, Image Analysis, Machine Learning, Decision Tree Learning, Virtual Environment, Big Data, Data Analysis, Supervised Learning, Classification Algorithms, Natural Language Processing, Unsupervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Media, Social Media Marketing, Instagram, Video Editing, Professional Development, Customer Engagement, Branding, Marketing Collateral, Portfolio Management, Creativity
Mixed · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Scope Management, Project Scoping, Leadership and Management, Project Management Institute (PMI) Methodology, Project Management, Meeting Facilitation, Team Leadership, Resource Management, Project Management Life Cycle, Leadership, Project Portfolio Management, Team Building, Scheduling, Project Planning, Ethical Standards And Conduct, Project Risk Management, Cost Management, Stakeholder Management
Beginner · Course · 1 - 4 Weeks