
Skills you'll gain: Call Center Experience, Greeting Customers, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Customer Support, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Concision, Business Correspondence, Communication, Business Writing, Oral Expression, Public Speaking, Verbal Communication Skills, Writing, Presentations, Vocabulary
★ 4.9 (24) · Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Systems Design, Business Process Modeling, Data Flow Diagrams (DFDs), Systems Analysis, Data Modeling, Process Modeling, Business Systems Analysis, Digital Transformation, Enterprise Modeling, Business Process, Risk Management, Systems Architecture, Business Analysis, Information Technology, Process Flow Diagrams, Prototyping, Computer Science, Agile Methodology, Product Lifecycle Management, Business Communication
★ 4.7 (25) · Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Psychology, Culture, Social Sciences, Empathy & Emotional Intelligence, Human Development, Autism Spectrum Disorders, Child Development, Non-Verbal Communication, Neurology
★ 4.9 (36) · Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Decisiveness, Adaptability, Decision Making, Strategic Thinking, Complex Problem Solving, Change Management, Risk Management, Culture Transformation
★ 4.3 (26) · Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Media and Communications, Social Media Management, Culture, Media Relations, Media Strategy, Video Production, Social Media Campaigns, Social Media, Brand Management, Advertising, Event Marketing, Social Media Content, Media Production, Branding, Media Planning, Production Schedule, Social Media Strategy, Storytelling, Commercialization, Intellectual Property
★ 4.7 (168) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Policy, Health Systems, Public Health, Health Administration, Research Design, Systems Analysis, Scalability, Technical Communication
★ 4.7 (42) · Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Team Motivation, Team Leadership, Leadership, Strategic Leadership, Team Performance Management, Leadership and Management, Team Collaboration, Leadership Studies, Team Building, Drive Engagement, Oral Expression, Storytelling, Coaching, Employee Coaching, Industrial and Organizational Psychology, Goal Setting, Employee Engagement, Collaboration, Compassion, Safety Culture
★ 4.7 (83) · Beginner · Course · 1 - 3 Months

University of Glasgow
Skills you'll gain: Federated Learning, Wireless Networks, Emerging Technologies, Digital Communications, Communication Systems, Blockchain, Internet Of Things, Network Security, Telecommunications, Network Performance Management, Network Planning And Design, Zero Trust Network Access, Computer Vision, Artificial Intelligence and Machine Learning (AI/ML), Electrical Engineering, Network Analysis, Information Technology, Electronics Engineering, Machine Learning, Trustworthiness
★ 4.5 (13) · Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Business Writing, Business Communication, Writing, Concision, Presentations, Report Writing, Communication, Grammar, Writing and Editing, Persuasive Communication, Editing, Graphic Design, Organizational Skills, Organizational Structure
★ 4.8 (74) · Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Digital Transformation, Predictive Modeling, Customer experience strategy (CX), Analytics, Predictive Analytics, Simulations, Simulation and Simulation Software, Advanced Analytics, Business Transformation, Scikit Learn (Machine Learning Library), Model Evaluation, Data-Driven Decision-Making, Operations Research, Internet Of Things, Model Training, Ethical Standards And Conduct, Cloud Computing, Data Ethics, Business Analytics, Process Optimization
★ 4.9 (32) · Intermediate · Specialization · 3 - 6 Months

Goldman Sachs
Skills you'll gain: Business Planning, Market Opportunities, Business Strategy, Growth Strategies, Strategic Thinking, Business Development, Feasibility Studies, Entrepreneurship, Peer Review, Goal Setting
★ 4.9 (105) · Mixed · Course · 1 - 4 Weeks