
Coursera
Skills you'll gain: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer experience improvement, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Communication, Contract Management, Closing (Sales), Influencing, Planning
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Canva (Software), Logo Design, Typography, Layout Design, Content Performance Analysis, Collaborative Software, Style Guides, Content Scheduling, Color Theory, Visual Storytelling, Personalized Campaigns, Brand Strategy, Creative Design, Branding, Data-Driven Marketing, Visual Design, Marketing Strategies, AI powered creativity, Graphic and Visual Design Software, Marketing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Content Scheduling, Hootsuite, Social Media Management, Social Media Content, Social Media, Digital Marketing Tools, Social Media Marketing, Scheduling
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Events and Conferences, Promotions and Campaigns, Campaign Planning, Promotional Strategies, Marketing Collateral, Community Outreach, Content Creation, Event Planning, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Meta Ads Manager, Social Media Management, Instagram, Social Media, Account Management, Social Media Marketing, User Accounts, Security Controls, User Provisioning, Marketing Analytics, Online Advertising, Marketing
Beginner · Guided Project · Less Than 2 Hours

The University of Sydney
Skills you'll gain: Critical Thinking, digital literacy, Information Management, Professionalism, Research, Communication, Document Management, Ethical Standards And Conduct, Digital Communications
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Concision, Business Correspondence, Communication, Business Writing, Oral Expression, Public Speaking, Verbal Communication Skills, Writing, Presentations, Vocabulary
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Project Documentation, Internal Communications, Data Security, File Management, User Accounts, Information Privacy, Account Management
Beginner · Guided Project · Less Than 2 Hours

Kennesaw State University
Skills you'll gain: Branding, Brand Marketing, Brand Strategy, Brand Management, Brand Loyalty, Value Propositions, Product Lining, Promotional Strategies, Competitive Analysis, Cost Reduction
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Outbound Calls, Operational Efficiency, AI Workflows, Agentic Workflows, Generative AI Agents, Workflow Management, Customer Service, AI Integrations, Automation, Prompt Engineering, Systems Integration
Beginner · Guided Project · Less Than 2 Hours