• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • Status: Free Trial
    Free Trial
    S

    SkillUp

    UX/UI Design Fundamentals: Usability and Visual Principles

    Skills you'll gain: User Research, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, UI/UX Strategy, Persona (User Experience), User Centered Design, Usability, User Flows, User Interface (UI) Design, Responsive Web Design, Graphic and Visual Design, Interactive Design, Interaction Design, Layout Design, Design Elements And Principles, Typography, Prototyping

    4.1
    Rating, 4.1 out of 5 stars
    ·
    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Process Analysis, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Corporate Finance Institute

    Fundamentals of Credit

    Skills you'll gain: Credit Risk, Loans, Capital Expenditure, Lending and Underwriting, General Lending, Consumer Lending, Mortgage Loans, Commercial Lending, Financial Analysis, Financial Statement Analysis, Risk Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    47 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Institut Mines-Télécom

    IoT Communications and Networks

    Skills you'll gain: Internet Of Things, Wireless Networks, Routing Protocols, General Networking, TCP/IP, Network Routing, Network Architecture, Network Protocols, Network Performance Management, Computer Networking, Communication Systems, OSI Models, Telecommunications

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California San Diego

    Computational Thinking & Block Programming in K-12 Education

    Skills you'll gain: Debugging, Computer Programming Tools, Algorithms, Classroom Management, Programming Principles, Computational Thinking, Diversity Awareness, Digital pedagogy, Program Development, Technical Communication, Event-Driven Programming, Computer Programming, Computational Logic, Education Software and Technology, Collaborative Software, Cultural Responsiveness, Code Review, Diversity Equity and Inclusion Initiatives, Computer Science, Brainstorming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    AI SEO & GEO: Boost Your Brand's AI Visibility

    Skills you'll gain: Keyword Research, Content Performance Analysis, Search Engine Optimization, AI Personalization, Campaign Planning, Scheduling, Search Engine Marketing, Web Analytics, Generative Engine Optimization (GEO), Email Automation, Strategic Marketing, Customer Analysis, Campaign Management, Digital Marketing, Content Strategy, Generative AI Agents, Market Intelligence, Performance Analysis, Marketing Design, Strategic Partnership

    Beginner · Professional Certificate · 3 - 6 Months

  • C

    Coursera

    Managing Teams Documents and Files

    Skills you'll gain: Microsoft Teams, Collaborative Software, File Management, Document Management, Collaboration, Project Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • P

    Packt

    Business Continuity and Disaster Recovery

    Skills you'll gain: Disaster Recovery, Business Continuity, Contingency Planning, Threat Management, Incident Response, Risk Analysis, Key Performance Indicators (KPIs), Vulnerability Assessments, Business Risk Management, Crisis Management, Test Planning, Operational Risk, Communication Planning, Performance Metric, Cloud Computing, Cloud Services, Communication Strategies, Stakeholder Engagement

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Stress Management Techniques

    Skills you'll gain: Stress Management, Resilience, Teamwork, Personal Development, Professional Development, Culture Transformation, Occupational Health, Workforce Development, Workforce Management, Mental Health

    4.7
    Rating, 4.7 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    T

    The Chinese University of Hong Kong

    Solving Algorithms for Discrete Optimization

    Skills you'll gain: Operations Research, Model Optimization, Computational Logic, Combinatorics, Algorithms, Applied Mathematics, Mathematical Modeling, Mathematical Software, Computational Thinking, Decision Support Systems, Data Transformation, Theoretical Computer Science, Performance Tuning, Linear Algebra

    4.8
    Rating, 4.8 out of 5 stars
    ·
    44 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    AI Concepts and Strategy

    Skills you'll gain: Generative Model Architectures, Generative AI, Artificial Intelligence, AI literacy, Data Ethics, Responsible AI, Large Language Modeling, Strategic Thinking, Risk Management, Informatics

    4.6
    Rating, 4.6 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Packt

    CompTIA CASP+ (CAS-004)

    Skills you'll gain: Threat Management, Vulnerability Assessments, Incident Response, Incident Management, Computer Security Incident Management, Public Key Infrastructure, IT Security Architecture, Disaster Recovery, Vulnerability Management, Law, Regulation, and Compliance, Threat Detection, Cyber Security Assessment, Risk Management, Risk Management Framework, Network Security, Infrastructure Security, Cloud Security, Hardening, Security Engineering, Enterprise Application Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Beginner · Specialization · 1 - 4 Weeks

1…297298299…625

In summary, here are 10 of our most popular help desk support courses

  • UX/UI Design Fundamentals: Usability and Visual Principles: SkillUp
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Fundamentals of Credit: Corporate Finance Institute
  • IoT Communications and Networks: Institut Mines-Télécom
  • Computational Thinking & Block Programming in K-12 Education: University of California San Diego
  • AI SEO & GEO: Boost Your Brand's AI Visibility: Coursera
  • Managing Teams Documents and Files : Coursera
  • Business Continuity and Disaster Recovery: Packt
  • Stress Management Techniques: LearnKartS
  • Solving Algorithms for Discrete Optimization: The Chinese University of Hong Kong

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok