Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Lean Six Sigma, Operational Excellence, Six Sigma Methodology, Process Analysis, Operational Efficiency, Process Mapping, Root Cause Analysis, Process Improvement and Optimization, Change Management, Process Improvement, Process Optimization, Quality Improvement, Operational Performance Management, Business Process, Operations Management, Lean Methodologies, Process Development, Business Process Improvement, Analysis, Statistical Hypothesis Testing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Enterprise Resource Planning, Business Systems, Customer Relationship Management, Business Process, Management Information Systems, Process Management, Process Analysis, Process Design, Information Systems, Business Process Reengineering, Organizational Structure, Operational Efficiency, Workflow Management, Customer Relationship Management (CRM) Software, Business Workflow Analysis, Enterprise Architecture, Enterprise Application Management, Organizational Effectiveness, Process Improvement, Systems Integration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Services, Hospitality, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Business Process, Business Process Management, Hotel Operations, Process Optimization, Creative Problem-Solving, Law, Regulation, and Compliance, Communication, Strategic Thinking, Risk Mitigation, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Process Mapping, Stakeholder Engagement, Business Process, Stakeholder Management, Process Analysis, Business Process Improvement, Business Process Modeling, Process Management, Design Thinking, Business Workflow Analysis, Business Process Management, Business Systems Analysis, Stakeholder Analysis, Process Optimization, Business Transformation, Stakeholder Communications, Business Analysis, Business Requirements, Requirements Elicitation, Requirements Analysis
Mixed · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Mapping, Cross-Functional Team Leadership, Business Process, Process Design, Team Management, Agile Project Management, Lean Methodologies, Innovation, Business Process Modeling, Agile Methodology, Business Systems Analysis, Team Building, Project Management, Business Process Improvement, Business Process Management, Process Analysis, Business Process Reengineering, Process Flow Diagrams, Cross-Functional Collaboration, Agile Product Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Business Analysis Tools, Digital Transformation, Business Analysis, Requirements Elicitation, Gap Analysis, Analysis, Business Analytics, Business Requirements, Systems Analysis, Technology Strategies, Microsoft Excel, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Anthropic Claude, Prompt Engineering, Email Automation, Business Process Automation, Process Design, Workflow Management, Prompt Patterns, Prompt Engineering Tools, Agentic Workflows, AI Orchestration, Business Writing, Automation, Document Management, Generative AI Agents, Generative AI, Business, AI Security, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Process Improvement, Continuous Improvement Process, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Incident Management, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Workflow Management, Business Workflow Analysis, Process Mapping, Process Management, Process Analysis, Process Optimization, Process Flow Diagrams, Business Process Management, Process Improvement, Team Performance Management, Operational Efficiency, Team Management, Team Leadership, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Office (PMO), Project Management Life Cycle, Operational Excellence, Resource Allocation, Workflow Management, Project Portfolio Management, Operational Efficiency, Project Management, Planning, Capacity Management, Organizational Strategy, Portfolio Management, Operations, Governance, Scheduling, Event Monitoring, Reliability, Coordination, Accountability, Decision Making
Mixed · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Business Process Improvement, Process Modeling, Dataflow
Intermediate · Course · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks