• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  1. Categories
  2. Relationship Management

Results for "relationship management"


  • M

    Microsoft

    Foundations of Account Management

    Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Personalized Campaigns, Customer Service, Client Services, AI Personalization, Customer experience improvement, Sales Training, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Sales Development, Oral Expression, Microsoft Copilot, Customer Engagement, File Management, Personalized Service

    Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • T

    Tecnológico de Monterrey

    Leadership and Negotiation Skills

    Skills you'll gain: Negotiation, Strategic Decision-Making, Team Performance Management, Emotional Intelligence, Communication Strategies, Communication, Conflict Management, Cultural Diversity, Performance Review, Relationship Building, Strategic Thinking, Intercultural Competence, Rapport Building, Interpersonal Communications, Cultural Sensitivity, De-escalation Techniques, Decision Making, Active Listening, Plan Execution

    4.6 stars, 227 reviews, Advanced, Specialization, 1 - 3 Months

    ★ 4.6 (227) · Advanced · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Customer Engagement & Relationship

    Skills you'll gain: Customer Engagement, Customer Retention, Customer Relationship Building, Relationship Management, Customer Communications Management, Customer Service, Customer Relationship Management, Customer Analysis, Customer experience improvement, Driving engagement, Emotional Intelligence, Account Management, Customer Complaint Resolution, AI Personalization, Writing, Communication Planning, Communication, Business Metrics, System Implementation

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Drive Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Team Performance Management, Labor Law, Human Resources, Team Collaboration, Communication, Labor Compliance, Communication Strategies, Active Listening, Constructive Feedback

    4.8 stars, 35 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (35) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • A

    Arizona State University

    Professional Skills: Communicating to Build Relationships

    Skills you'll gain: Rapport Building, Relationship Building, Team Collaboration, Empathy, Team Building, Professionalism, Workplace inclusivity, Interpersonal Communications, Professional Development, Business Communication, Prioritization, Emotional Intelligence, Communication Strategies, Employee Coaching, Trustworthiness, Leadership Development

    4.6 stars, 22 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (22) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Team Performance Management, Collaboration, Team Collaboration, Empathy & Emotional Intelligence, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement

    4.5 stars, 22 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (22) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience

    4.8 stars, 1.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    STARWEAVER

    Management Skills for New Managers

    Skills you'll gain: Team Motivation, Delegation Skills, Team Performance Management, Performance Management, Employee Performance Management, Diversity Awareness, Management Training And Development, Motivational Skills, Emotional Intelligence, People Management, Supervision, Team Building, Team Collaboration, Leadership Development, Leadership, Communication Strategies, Productivity, Collaboration, Cross-Functional Collaboration

    4.7 stars, 125 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (125) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of London

    Management Skills for International Business

    Skills you'll gain: Organizational Change, Change Management, Leadership and Management, Verbal Communication Skills, Team Performance Management, Team Building, Team Management, Team Leadership, People Management, Leadership Studies, Team Motivation, Oral Expression, Leadership, Communication, Interpersonal Communications, Business Leadership, Communication Strategies, Business Management, Employee Engagement, Stakeholder Management

    4.7 stars, 752 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (752) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    LearnQuest

    Sales Team Management

    Skills you'll gain: Sales Management, Team Leadership, Sales Training, Virtual Teams, Team Management, Sales Enablement, Team Motivation, Sales, Team Performance Management, Sales Pipelines, Sales Process, Innovation, Overcoming Objections, Conflict Management, Performance Analysis, Employee Onboarding, Drive Engagement, Employee Retention, Customer Engagement, Recognizing Others

    Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    S.P. Jain Institute of Management and Research

    Marketing Management

    Skills you'll gain: Product Strategy, Branding, Marketing Management, Product Lining, Marketing Planning, Target Market, Consumer Behaviour, Product Lifecycle Management, Strategic Marketing, Brand Strategy, Brand Management, Brand Marketing, Marketing Strategies, Product Planning, Product Management, Marketing Strategy and Techniques, Marketing Communications, Communication Planning, Campaign Planning, Market Opportunities

    4.8 stars, 37 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (37) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Illinois Urbana-Champaign

    Managing the Organization

    Skills you'll gain: Organizational Change, Organizational Leadership, Business Ethics, Change Management, Leadership and Management, Business Management, Business Leadership, Organizational Development, Decision Making, Strategic Leadership, People Management, Ethical Standards And Conduct, Leadership, Culture Transformation, Strategic Decision-Making, Influencing, Strategic Thinking, Culture, People Analytics

    4.8 stars, 1.6K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (1.6K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
1234…834

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok