
Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Collaboration, Teamwork, Adaptability, Verbal Communication Skills, Critical Thinking, Communication, Creative Thinking, Emotional Intelligence, Resilience, Problem Solving, Analytical Skills, Innovation, Accountability, Motivational Skills, Team Motivation, Logical Reasoning, Organizational Skills, Decision Making, Human Resources, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtualization, Virtualization and Virtual Machines, Cloud Deployment, Network Troubleshooting, Desktop Support, Peripheral Devices, Virtual Machines, Technical Support and Services, Technical Support, Hardware Troubleshooting, Infrastructure As A Service (IaaS), Cloud Infrastructure, Computer Hardware, Cloud Services, Cloud Computing, Cloud Computing Architecture, System Support, Help Desk Support, Computer Networking, Mobile Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, End User Training and Support, AI literacy, Technical Support, AI Integrations, Data Ethics, Automation
★ 4 (12) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Communication, Professional Development
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Building Codes, Engineering Analysis, Engineering Calculations, Structural Engineering, Simulation and Simulation Software, Finite Element Methods, Construction Engineering, Mathematical Software, Civil Engineering, Engineering Practices, Structural Analysis, Construction, Engineering Design Process, Laboratory Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Architecture, OSI Models, Computer Networking, Computer Hardware, Disaster Recovery, Virtual Local Area Network (VLAN), Network Administration, Network Architecture, Network Infrastructure, Database Management, General Networking, Network Troubleshooting, Relational Databases, Computer Systems, Wide Area Networks, Databases, Hardware Troubleshooting, Computer Architecture, Networking Hardware, IT Service Management
★ 4.7 (19) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Desktop Support, Help Desk Support, Technical Support and Services, Technical Support, Computer Security Incident Management, Network Support, Microsoft Windows, Security Controls, Information Systems Security, System Support, End User Training and Support, Security Management, Network Troubleshooting, Operating System Administration, Information Technology Operations, Hardware Troubleshooting, Software Installation, System Configuration, Systems Administration, IT Service Management
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Chronic Diseases, Parent Communication, Care Management, Pediatric First Aid, Care Coordination, Psychosocial Assessments, Medical Emergency, Patient Coordination, Health Education, First Aid, Patient Education and Support, Patient Assistance, Pediatrics, Emergency Response, Pulmonology, Pediatric Nursing, Nursing Care, Nurse Education, Respiratory Care, Food Safety and Sanitation
★ 4.8 (736) · Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Honesty, Verbal Communication Skills, Social Skills, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Planning, Interpersonal Communications, Adaptability, Relationship Building, digital literacy
★ 4.7 (152) · Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Student Support and Services, School Counseling, Academic Advising, Education and Training, Training Programs, Student Engagement, Mentorship, Lifelong Learning, Instructional Strategies, Personal Development, Human Development
Beginner · Course · 1 - 3 Months