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  • Service Management

Results for "service management"


  • I

    IBM

    IBM Management Consultant

    Skills you'll gain: Management Consulting, Strategic Planning, Business Strategy, Data Presentation, Business Consulting, Interactive Data Visualization, Data Visualization, Stakeholder Engagement, Business Analysis, Stakeholder Management, Generative AI, Microsoft Excel, Problem Solving, Requirements Analysis, Process Improvement, Change Management, Financial Modeling, Lean Six Sigma, Key Performance Indicators (KPIs), Communication

    ★ 4.7 (4.9K) · Beginner · Professional Certificate · 3 - 6 Months

  • P

    Packt

    Adaptable Project Management

    Skills you'll gain: Agile Project Management, Team Oriented, Agile Product Development, Risk Management, Agile Methodology, Risk Management Framework, Project Risk Management, Change Management, Process Management, Risk Mitigation, Product Roadmaps, Product Quality (QA/QC), Sprint Planning, Project Management Life Cycle, Project Management, Quality Assurance, Workflow Management, Project Planning, Waterfall Methodology, Case Studies

    Intermediate · Course · 3 - 6 Months

  • M

    Microsoft

    Launch a Website to Azure with Azure App Service

    Skills you'll gain: Cloud Development, Microsoft Azure, Cloud Applications, Cloud Deployment, Cloud Hosting, Continuous Deployment, Application Deployment, Microsoft Development Tools, ASP.NET, Platform As A Service (PaaS), Development Environment, Containerization, Docker (Software), Web Applications, Microsoft Visual Studio, Integrated Development Environments, Scalability

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Project Management Project

    Skills you'll gain: Project Risk Management, Project Schedules, Work Breakdown Structure, Risk Analysis, Risk Mitigation, Timelines, Risk Management, Peer Review, Budgeting, Project Planning, Scheduling, Project Management, Project Scoping, Project Management Life Cycle, Project Documentation, Milestones (Project Management), Cost Estimation, Matrix Management

    ★ 4.8 (3.4K) · Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Access & Security Management

    Skills you'll gain: Security Controls, Multi-Factor Authentication, Security Management, Authorization (Computing), User Accounts, Content Management Systems, User Provisioning, Identity and Access Management, Data Security, Authentications, Data Management, Data Access, IT Security Architecture, Encryption

    Intermediate · Course · 3 - 6 Months

  • R

    Rice University

    Engineering Project Management: Scope, Time and Cost Management

    Skills you'll gain: Cost Estimation, Project Scoping, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Change Control, Work Breakdown Structure, Project Controls, Estimation, Requirements Management, Timelines, Change Management, Budget Management, Project Management, Planning, Project Documentation, Project Performance

    ★ 4.8 (1.4K) · Beginner · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Strategic Sales Management

    Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales Enablement, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Product Planning, Customer Analysis, Competitive Intelligence

    ★ 4.5 (537) · Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    Change Management Crash Course: Change Management 101

    Skills you'll gain: Change Management, Organizational Change, Process Management, Initiative and Leadership, Business Transformation, Organizational Leadership, Leadership and Management, Plan Execution, Adaptability

    ★ 4.1 (19) · Beginner · Course · 1 - 4 Weeks

  • A

    Alex Genadinik

    Customer Service With ChatGPT And By Creating A Custom GPT

    Skills you'll gain: ChatGPT, Customer Service, Personalized Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer Inquiries, Generative AI Agents, Customer experience improvement, AI Integrations, Customer experience strategy (CX), Product Support, Standard Operating Procedure, System Configuration

    Mixed · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Données au service de la santé de la population

    Skills you'll gain: Health Policy, Data Presentation, Data Quality, Data Literacy, Data Visualization, Public Health, Health Equity, Health Informatics, Health Care, Policy Development, Data Governance, Health Disparities, Public Health and Disease Prevention, Health Information Management, Policy Analysis, Data Validation, Data-Driven Decision-Making, Data Collection, Data Analysis, Data Management

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Career Management

    Skills you'll gain: Employee Engagement, Employee Coaching, Drive Engagement, Professional Development, Mentorship, Employee Retention, Influencing, Human Resource Strategy, Strategic Communication, People Development, Social Skills, Recruitment Strategies, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Workforce Planning, Strategic Leadership

    Beginner · Course · 1 - 3 Months

  • L

    LearnKartS

    Project Management Fundamentals

    Skills you'll gain: Project Management, Project Management Office (PMO), Project Implementation, Process Management, Project Planning, Interpersonal Communications

    ★ 4.6 (347) · Intermediate · Course · 1 - 4 Weeks

1…313233…834

In summary, here are 10 of our most popular service management courses

  • IBM Management Consultant: IBM
  • Adaptable Project Management: Packt
  • Launch a Website to Azure with Azure App Service: Microsoft
  • Project Management Project: University of California, Irvine
  • Access & Security Management : Coursera
  • Engineering Project Management: Scope, Time and Cost Management: Rice University
  • Strategic Sales Management: Fundação Instituto de Administração
  • Change Management Crash Course: Change Management 101: Packt
  • Customer Service With ChatGPT And By Creating A Custom GPT: Alex Genadinik
  • Données au service de la santé de la population: Johns Hopkins University

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