IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Go (Programming Language), File I/O, Data Structures, C and C++, Object Oriented Programming (OOP), Object Oriented Design, Programming Principles, Software Design Patterns, Debugging, Computer Programming, Unit Testing, C (Programming Language), Software Design, Program Development, Algorithms, Graph Theory, Software Testing, Computer Science, Computational Logic
★ 4.5 (9.6K) · Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Cross-Functional Collaboration, IT Management, Information Technology, Collaborative Software, Accountability, Communication, Coordinating, Virtual Teams, User Feedback, Shared Media, Editing, Stakeholder Engagement, Digital Communications, Peer Review, Business Strategies, Content Strategy, Business Acumen
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Optimization, Marketing Strategy and Techniques, Goal Setting, Key Performance Indicators (KPIs), Search Engine Optimization, Brand Strategy, Content Scheduling, Strategic Marketing, Content Creation, Marketing Channel, Customer Insights, Writing and Editing, Writing, Selling Techniques, Performance Analysis, Marketing Analytics, Web Analytics and SEO, Social Media Campaigns
★ 4.5 (5.4K) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: React.js, JavaScript Frameworks, UI Components, Web Applications, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Linux Administration, Unix Commands, File Management, Unix Shell, Query Languages, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
★ 4.8 (6.2K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Improvement, Performance Improvement, Service Management, Strategic Sourcing, Information Technology Infrastructure Library, IT Service Management, Managed Services, Process Improvement, Governance, Business Relationship Management, IT Management, Systems Integration, Supplier Performance Management, Service Level, Continuous Improvement Process, Service Level Agreement, Supplier Relationship Management, Performance Management, Performance Analysis, Data Governance
Intermediate · Course · 1 - 3 Months

University of Arizona
Skills you'll gain: Physical Science, Physics, Engineering, Scientific, and Technical Instruments, Life Sciences, Chemistry, electromagnetics, General Science and Research, Scientific Methods, Research
★ 4.8 (4K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: API Gateway, Microservices, Restful API, Node.JS, Application Programming Interface (API), Software Architecture, Systems Architecture, Service Oriented Architecture, Web Services, Software Development, Software Engineering, Back-End Web Development
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Content Accessibility Guidelines, Web Language, Web Design, HTML and CSS, Verification And Validation, Web Design and Development, Cloud Hosting, Web Development, Front-End Web Development, Web Content, Web Development Tools, GitHub, Semantic Web, Responsive Web Design, Integrated Development Environments, Web Servers, Servers, Cascading Style Sheets (CSS), Programming Principles
★ 4.7 (28K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Content Performance Analysis, Multimedia, Microsoft PowerPoint, Microsoft Copilot, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Spreadsheet Software, Presentations, Microsoft 365, Microsoft Office, Email Automation, Content Creation, Productivity Software, Collaborative Software, Generative AI, Data Visualization, Data Analysis, Business Communication
★ 4.7 (6.2K) · Beginner · Specialization · 3 - 6 Months

University of California San Diego
Skills you'll gain: Algorithms, Debugging, Development Testing, Software Testing, Computational Thinking, Computer Programming, Theoretical Computer Science, Bioinformatics
★ 4.6 (13K) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: User Story, Stakeholder Engagement, Team Motivation, Project Management Life Cycle, Project Planning, Resource Management, Risk Management, Peer Review, Agile Software Development, Scrum (Software Development), Stakeholder Management, Agile Methodology, Project Risk Management, Kanban Principles, Project Management, Interviewing Skills, Professional Networking, Leadership, Agile Project Management, Communication
★ 4.8 (5.8K) · Beginner · Professional Certificate · 3 - 6 Months