Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Trustworthiness, Professionalism, Personal Integrity, Business Administration, Business Management, Strategic Decision-Making, Compliance Management, Leadership Studies, Environmental Social And Corporate Governance (ESG), Case Studies, Corporate Sustainability, Conflict Management, Team Leadership
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Meeting Facilitation, Collaboration, Organizational Skills, Drive Engagement, Teamwork, Innovation, Conflict Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Coaching, Employee Coaching, Empathy, Emotional Intelligence, Active Listening, Culture Transformation, Compassion, Drive Engagement, Self-Awareness, Personal Development, Organizational Change, Relationship Building, Leadership, Change Management, Physiology, Stress Management, Neurology
Mixed · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Displays, Computer Graphics, Digital Signal Processing, Semiconductors
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Sheets, Gmail, Google Docs, Google Workspace, Presentations, Spreadsheet Software, Calendar Management, Excel Formulas, File Management, Excel Macros, Data Visualization, Productivity Software, Version Control, Sales Presentations, Document Management, Product Demonstration, Setting Appointments, Meeting Facilitation, Email Security, Collaborative Software
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Coaching, Employee Coaching, Key Performance Indicators (KPIs), Performance Management, Employee Performance Management, Team Performance Management, Accountability, Performance Analysis, Staff Management, Meeting Facilitation, People Management, Constructive Feedback, Expectation Management, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Conflict Management, Stakeholder Management, Project Planning, Project Documentation, Project Management, Organizational Structure, Project Scoping, Leadership and Management, Influencing, Communication
Beginner · Course · 1 - 3 Months

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Cultural Diversity, Empathy, Conflict Management, People Management, Cultural Responsiveness, Rapport Building, Professionalism, Social Skills, Relationship Building, Employee Engagement, Empowerment, Cultural Sensitivity, Communication
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Executive Presence, Business Communication, Crisis Management, Interpersonal Communications, Communication, Meeting Facilitation, Intercultural Competence, Stakeholder Communications, Influencing, Persuasive Communication, Cultural Diversity, Global Marketing, Leadership, Communication Strategies, Conflict Management, Non-Verbal Communication, Branding, Active Listening
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Amazon S3, Cloud Storage, Data Storage, Encryption, Cloud Hosting, File Management, Software Versioning, Version Control
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Relationship Building, Constructive Feedback, Interpersonal Communications, Social Skills, Leadership, Compassion, Collaboration, Mentorship, Teamwork, Empowerment, Decision Making, Active Listening, Independent Thinking, Open Mindset, Conflict Management, Accountability
Beginner · Specialization · 3 - 6 Months