Skills you'll gain: Microservices, Cloud-Native Computing, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Cloud-Based Integration, Serverless Computing, Service Oriented Architecture

Skills you'll gain: Computational Thinking, Programming Principles, Web Development, Code Reusability, Database Management, Object Oriented Programming (OOP), Computational Logic, Information Technology, Information Systems, Maintainability, Relational Databases, Computer Programming, Extensible Markup Language (XML), Algorithms, Other Programming Languages, SQL, Hypertext Markup Language (HTML), Data Structures, Cascading Style Sheets (CSS), Javascript

Skills you'll gain: Design Thinking, Technology Strategies, IT Management, Agile Methodology, Process Design, Stakeholder Engagement, Solution Design, Agile Project Management, Business Modeling, Stakeholder Management, Lean Methodologies, Performance Measurement, Usability Testing, User Feedback, Value Propositions, Sales

Skills you'll gain: Hardware Architecture, Data Storage, Computer Systems, Memory Management

Skills you'll gain: AI Product Strategy, Microsoft Azure, Decision Intelligence, AI literacy, Discussion Facilitation, Governance, Artificial Intelligence, Risking, Responsible AI, Decision Making, Model Deployment, Model Evaluation, Governance Risk Management and Compliance, Business Priorities, Feasibility Studies, Business Requirements, Goal Setting, Requirements Analysis, Cost Management, Expectation Management

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Customer experience improvement, Strategic Planning, Culture Transformation, Public Administration, Organizational Strategy, Social and Human Services, Public Policies, Case Studies, Strategic Thinking, Technology Strategies, Digital Transformation, Self Service Technologies, Technology Solutions

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

Skills you'll gain: Kubernetes, Microsoft Azure, Docker (Software), YAML, Cloud-Native Computing, Containerization, Application Deployment, Cloud Security, Cloud Deployment, Security Controls, Virtual Networking, General Networking

Skills you'll gain: Computer Hardware, Computer Architecture, Networking Hardware, Hardware Architecture, Computer Systems, Information Technology, Data Storage, Hardware Troubleshooting, General Networking, Data Storage Technologies, Computer Networking, System Support, Mainframe Computing, Peripheral Devices, Wireless Networks, Infrastructure Security, Business Technologies

Skills you'll gain: Command-Line Interface, Virtualization and Virtual Machines, Network Security, Virtualization, Operating Systems, Hardware Troubleshooting, Information Technology Operations, Network Troubleshooting, Computer Hardware, Network Support, Cloud Computing, Mac OS, Security Controls, Microsoft Windows, Information Systems Security, System Configuration, Operating System Administration, Network Infrastructure, Data Storage, Peripheral Devices

Skills you'll gain: Responsible AI, Generative AI, Technical Support and Services, AI literacy, Technical Support, AI Personalization, AI Integrations, Data Ethics, Automation

Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy