
Skills you'll gain: Customer Success Management, Crisis Management, Customer Relationship Building, Customer Retention, Customer Relationship Management (CRM) Software, Customer Engagement, Customer Relationship Management, Customer Data Management, Account Strategy, Customer experience improvement, Performance Metric, Business Metrics, Key Performance Indicators (KPIs), Account Management, Stakeholder Engagement, Product Knowledge, Customer Insights, Incident Management, Business Management, Smart Goals
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management
★ 4.7 (779) · Beginner · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Team Performance Management, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability Frameworks, Employee Coaching, Employee Performance Management, Management Training And Development, Performance Metric, Coaching, Accountability, Performance Analysis, Performance Measurement, Gap Analysis, Performance Improvement, Goal Setting
★ 4.8 (720) · Mixed · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Social Impact, Business Modeling, Entrepreneurship, Market Opportunities, Community Development, Sustainable Business, Community and Social Work, Entrepreneurial Finance, New Business Development, Needs Assessment, Team Building, Case Studies, Innovation, Revenue Management, Team Collaboration
★ 4.6 (342) · Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Trustworthiness, Sales Process, Selling Techniques, Verbal Communication Skills, Sales, Sales Development, General Sales Practices, Rapport Building, Relationship Building, Communication, Consumer Behaviour, Customer Relationship Building, Non-Verbal Communication, Marketing Psychology, Decision Making, Purchasing, Customer Insights
★ 4.8 (64) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Cloud Infrastructure, CI/CD, Google Cloud Platform, Containerization, Cloud-Native Computing, Cloud Development, Identity and Access Management, Cloud Deployment, Cloud Platforms, Cloud Applications, Infrastructure As A Service (IaaS), Cloud Computing, Public Cloud, Cloud Services, Cloud Solutions, Cloud Management, Continuous Integration, Application Deployment, Continuous Delivery
★ 4.8 (1.5K) · Beginner · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Sustainable Technologies, Sustainable Development, Systems Of Measurement, Sustainable Engineering, Sustainable Systems, Environmental Issue, Environmental Resource Management, Physics, Electrical Power, Climate Change Adaptation, Environmental Policy, Physical Science, Environmental Science, Mathematical Modeling
★ 4.8 (730) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Entrepreneurship, Value Propositions, Business Planning, Fundraising and Crowdsourcing, Strategic Thinking, Ideation, Business Modeling, Market Opportunities, Team Building, Market Analysis, Initiative and Leadership, Strategic Planning, Resource Management, Customer Analysis, Leadership, Customer Insights
★ 4.8 (1.3K) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operating Cost, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Cost Control, Strategic Decision-Making, Cost Management, Decision Making, Financial Analysis, Product Planning, Sales
★ 3.8 (188) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Network Model, Database Design, Big Data, Graphing, Apache Spark, Network Analysis, Analytics, Data Store, Data Management, Query Languages, Computing Platforms, Scalability, Distributed Computing, Algorithms
★ 4.3 (1.3K) · Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Meeting Facilitation, Team Building, Team Collaboration, Discussion Facilitation, Team Management, Sprint Retrospectives, Innovation, Sprint Planning, Agile Methodology, Virtual Teams, Leadership Studies, Agile Project Management, Team Leadership, Social Sciences, People Management, Organizational Leadership, Behavior Management, Organizational Change, Change Management, Psychology
★ 4.8 (555) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Rapport Building, Growth Mindedness, Recognizing Others, Empathy, Companionship, Relationship Building, Relationship Management, Constructive Feedback, Team Building, Interpersonal Communications, Social Skills, Pedagogy, Friendliness, Leadership, Compassion, Open Mindset, Decision Making, Independent Thinking, Conflict Management, Accountability
★ 4.7 (176) · Beginner · Specialization · 3 - 6 Months