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  • Customer Relationship Management

Results for "customer relationship management"


  • S

    STARWEAVER

    Introduction to Hospitality Management in the 21st Century

    Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization

    4.6 stars, 79 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Fundamentals of Project Planning and Management

    Skills you'll gain: Stakeholder Analysis, Planning, Project Planning, Earned Value Management, Project Risk Management, Scheduling, Stakeholder Management, Risk Management, Sprint Planning, Project Management, Project Scoping, Stakeholder Engagement, Project Management Life Cycle, Project Schedules, Project Implementation, Project Controls, Risk Mitigation, Risk Analysis, Project Performance, Cost Management

    4.7 stars, 10K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (10K) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Driving engagement, Marketing, Consumer Behaviour, Customer Engagement, Customer experience improvement, Customer Insights, Value Propositions, Target Audience, Experience Design

    4.8 stars, 1.5K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.5K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Meta

    Meta Community Management

    Skills you'll gain: Content Management, Community Development, Incident Management, Customer Engagement, Community Outreach, Social Media, Business Priorities, Data Literacy, Analytics, Shared Media, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Personalized Campaigns, Customer Retention, Direct Marketing, Key Performance Indicators (KPIs), Ethical Standards And Conduct, AI Enablement, Trend Analysis

    5 stars, 6 reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 5 (6) · Beginner · Professional Certificate · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Foundations of Agile Project Management

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Agile Product Development, Kanban Principles, Lean Methodologies

    4.8 stars, 72 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (72) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IIT Bombay

    Introduction to Business Management: Winning Internally

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Production Process, Financial Management, Accounting, Organizational Leadership, Business Management, Budget Management, Organizational Structure, Leadership and Management, Manufacturing Operations, Leadership, Operations Management, Business Operations, Human Resources, Human Resources Management and Planning, Business Strategies, Corporate Sustainability, Strategic Thinking, Sustainable Business, Human Resource Strategy

    4.8 stars, 33 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • V

    Vanderbilt University

    Data Management for Clinical Research

    Skills you'll gain: Clinical Data Management, Data Capture, Electronic Data Capture (EDC), Clinical Research, Data Management, Data Collection, Data Sharing, Data Strategy, Data Quality, Data Storage, Regulatory Compliance

    4.7 stars, 1.9K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (1.9K) · Beginner · Course · 1 - 3 Months

    Category: Preview
    Preview
  • A

    Alex Genadinik

    2026 Introduction To Customer Service & Customer Support

    Skills you'll gain: Customer Service, Client Support, Customer and Client Support, Customer Support, Client Services, Customer Retention, Customer Relationship Building, Social Media Management, Customer Inquiries, Customer Engagement, Service Management, Customer experience improvement, Customer Complaint Resolution, Personalized Service, Service Recovery, Active Listening

    5 stars, 8 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 5 (8) · Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Meta

    Introduction to Data Management

    Skills you'll gain: Data Management, Data Presentation, Data Storytelling, Data Collection, Data Governance, Data Analysis, Information Privacy, Data Quality, Data Storage, Data Storage Technologies, Data Security, Exploratory Data Analysis, Data-Driven Decision-Making, Data Architecture, Data Visualization Software, Big Data, Applied Machine Learning, Machine Learning Methods, Machine Learning

    4.8 stars, 131 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (131) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • É

    École Polytechnique Fédérale de Lausanne

    Municipal Solid Waste Management in Developing Countries

    Skills you'll gain: Environmental Engineering, Environmental Resource Management, Pollution Prevention, Sustainable Development, Sustainable Systems, Sustainable Technologies, Environment and Resource Management, Environmental Issue, Governance, Environmental Regulations, Environmental Policy, Community Development, Cost Management, Case Studies

    4.8 stars, 3.6K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (3.6K) · Intermediate · Course · 1 - 3 Months

    Category: Free
    Free
  • U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology

    4.7 stars, 81 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (81) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    Dubai College of Tourism

    Introduction to Restaurant Revenue Management

    Skills you'll gain: Revenue Management, Restaurant Operation, Restaurant Management, Demand Planning, Forecasting, Hotel And Restaurant Management, Key Performance Indicators (KPIs), Hospitality Management, Customer Demand Planning, Revenue Forecasting, Hospitality and Food Services, Hospitality Services, Team Oriented, Trend Analysis, Hospitality, Performance Analysis, Financial Forecasting, Team Building, Team Management, Data Analysis

    4.9 stars, 14 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (14) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
1…343536…834

In summary, here are 10 of our most popular customer relationship management courses

  • Introduction to Hospitality Management in the 21st Century: STARWEAVER
  • Fundamentals of Project Planning and Management: University of Virginia
  • Arts and Heritage Management: Università Bocconi
  • Meta Community Management: Meta
  • Foundations of Agile Project Management: Google
  • Introduction to Business Management: Winning Internally: IIT Bombay
  • Data Management for Clinical Research: Vanderbilt University
  • 2026 Introduction To Customer Service & Customer Support: Alex Genadinik
  • Introduction to Data Management: Meta
  • Municipal Solid Waste Management in Developing Countries: École Polytechnique Fédérale de Lausanne

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