• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • I

    Illinois Tech

    Project Management for Information Technology and Management

    Skills you'll gain: Project Scoping, Communication Planning, Scope Management, Quality Management, Resource Planning, Project Risk Management, IT Management, Stakeholder Management, Cost Management, Risk Management, Communication Strategies, Resource Allocation, Project Management, Leadership and Management, Resource Management, Cost Estimation, Stakeholder Engagement, Scheduling, Risk Mitigation, Information Technology

    ★ 4.4 (7) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Event Management Strategies & Planning

    Skills you'll gain: Event Management, Events and Conferences, Event Planning, Event Marketing, Strategic Planning, Marketing Planning, Target Audience, Performance Measurement, Drive Engagement, Coordinating, Campaign Planning, Strategic Decision-Making, Customer Analysis, Driving engagement, Target Market, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Promotional Strategies, Risk Management

    Mixed · Course · 1 - 3 Months

  • E

    EDUCBA

    PyMongo Case Study - Aggregating Customer Data of a Bank

    Skills you'll gain: Data Transformation, Customer Analysis, Customer Insights, Customer Data Management, MongoDB, Data Processing, Data Validation, Extract, Transform, Load, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Code Reusability, Development Environment

    ★ 4.7 (31) · Intermediate · Course · 1 - 4 Weeks

  • M

    Macquarie University

    Leading transformations: Manage change

    Skills you'll gain: Change Management, Organizational Change, Business Transformation, Influencing, Open Mindset, Cognitive flexibility, Leadership, Adaptability, Leadership Development, Resource Management, Resourcefulness, Process Mapping, Growth Mindedness, Gap Analysis, Dealing With Ambiguity, Creative Thinking

    ★ 4.7 (1.7K) · Beginner · Course · 1 - 3 Months

  • U

    University of Minnesota

    Managing Employee Performance

    Skills you'll gain: Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Constructive Feedback, Management Training And Development, Performance Measurement, People Management, Human Resources Management and Planning, Performance Improvement, Employee Engagement, Goal Setting, Culture

    ★ 4.7 (2.8K) · Mixed · Course · 1 - 4 Weeks

  • G

    Google

    Google Project Management

    Skills you'll gain: Backlogs, Quality Management, Project Closure, Cost Management, Project Planning, Scope Management, Team Management, Project Scoping, Management Training And Development, Agile Project Management, Quality Management Systems, Budget Management, Project Risk Management, Product Roadmaps, Sprint Retrospectives, Resource Management, Project Management Life Cycle, Performance Reporting, Change Management, Project Management

    ★ 4.7 (370) · Beginner · Professional Certificate · 3 - 6 Months

  • T

    The Hong Kong University of Science and Technology

    FinTech Risk Management

    Skills you'll gain: Governance Risk Management and Compliance, Regulatory Compliance, Business Continuity Planning, Compliance Management, Financial Regulation, Disaster Recovery, Risk Management Framework, Financial Controls, Operational Risk, Financial Services, Business Continuity, Financial Regulations, Security Management, Risk Management, Business Risk Management, Information Technology, Risk Control, Governance, Regulatory Requirements, Contingency Planning

    ★ 4.7 (224) · Beginner · Course · 1 - 3 Months

  • S

    Simplilearn

    Lean Management Course

    Skills you'll gain: Lean Manufacturing, Lean Methodologies, Lean Six Sigma, Kaizen Methodology, Operational Efficiency, Performance Measurement, Manufacturing Operations, Business Process, Quality Management, Process Improvement, Performance Metric, Waste Minimization, Kanban Principles, Quality Control, Six Sigma Methodology, Continuous Improvement Process, Quality Assurance and Control, Business Metrics, Inventory Management System

    ★ 4.3 (19) · Beginner · Course · 1 - 4 Weeks

  • P

    Packt

    Advanced Management, Clustering, and Lifecycle Management

    Skills you'll gain: vSphere DRS & HA, Storage vMotion, Virtual Machines, VMware ESX Servers, vCenter Server Management, vCenter Server, Virtualization and Virtual Machines, Memory Management, Capacity Management, Patch Management, Configuration Management, System Monitoring

    Advanced · Course · 1 - 4 Weeks

  • X

    Xbox

    Product Management Fundamentals

    Skills you'll gain: Stakeholder Management, Product Management, Stakeholder Engagement, Product Roadmaps, Stakeholder Communications, Competitive Analysis, Product Lifecycle Management, Product Development, New Product Development, Market Research, Product Strategy, Product Planning, Agile Product Development, Market Analysis, Agile Methodology, Product Requirements, Business Strategy, Conflict Management, Communication, Prioritization

    ★ 4.8 (38) · Beginner · Course · 1 - 3 Months

  • E

    EDUCBA

    Healthcare and Hospital Management

    Skills you'll gain: Healthcare Ethics, Medical Equipment and Technology, Health Care Administration, Hospital Experience, Nursing Management, Nursing Administration, Health Systems, Infection Control, Medical Equipment, Intensive Care Unit, Health Administration, Medical Support, Medical Management, Telehealth, Health Informatics, Health Information Management, Patient Flow, Bed Management, Hospital Admissions, Health Technology

    Beginner · Specialization · 3 - 6 Months

  • M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Team Motivation, Risk Mitigation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership

    ★ 5 (46) · Beginner · Course · 1 - 4 Weeks

1…343536…834

In summary, here are 10 of our most popular customer relationship management courses

  • Project Management for Information Technology and Management: Illinois Tech
  • Event Management Strategies & Planning: EDUCBA
  • PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
  • Leading transformations: Manage change: Macquarie University
  • Managing Employee Performance: University of Minnesota
  • Google Project Management: Google
  • FinTech Risk Management: The Hong Kong University of Science and Technology
  • Lean Management Course: Simplilearn
  • Advanced Management, Clustering, and Lifecycle Management: Packt
  • Product Management Fundamentals: Xbox

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok