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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    H

    Hebrew University of Jerusalem

    Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course)

    Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computer Science, Computational Logic, Programming Principles, Computer Programming, System Design and Implementation, Program Development, Data Storage

    4.9
    Rating, 4.9 out of 5 stars
    ·
    3.7K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Introduction to Front-End Development

    Skills you'll gain: HTML and CSS, Bootstrap (Front-End Framework), Responsive Web Design, Front-End Web Development, User Interface (UI), Web Design and Development, Web Applications, Web Development Tools, React.js, General Networking, Javascript

    4.8
    Rating, 4.8 out of 5 stars
    ·
    14K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    C

    Coursera

    Portfolio Development in Canva

    Skills you'll gain: Storytelling, Case Studies, Canva (Software), Digital Design, Visual Design, Content Creation, Portfolio Management, Target Audience, Design Strategies, Layout Design, Goal Setting, User Experience Design, Graphic and Visual Design

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IBM

    IBM Applied DevOps Engineering

    Skills you'll gain: Open Web Application Security Project (OWASP), OpenShift, CI/CD, Continuous Integration, Serverless Computing, Agile Software Development, Scrum (Software Development), Test Driven Development (TDD), Jenkins, Software Testing, Behavior-Driven Development, Code Coverage, Agile Methodology, Containerization, Cloud-Native Computing, DevOps, Kubernetes, Application Security, Grafana, System Monitoring

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.9K reviews

    Intermediate · Professional Certificate · 3 - 6 Months

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    Packt

    Asking Great Sales Questions

    Skills you'll gain: Sales Development, General Sales Practices, Phone Sales, Verbal Communication Skills, Communication, Communication Strategies, Marketing Psychology, Drive Engagement, Customer Engagement

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Entrepreneurship: Launching an Innovative Business

    Skills you'll gain: Customer Analysis, Commercialization, Product Planning, Business Modeling, Strategic Decision-Making, Innovation, Entrepreneurship, Entrepreneurial Finance, Market Opportunities, Business Planning, New Product Development, Sales Pipelines, Sales Strategy, Ideation, Sales Presentation, Customer Insights, Product Development, Team Building, Capital Markets, Finance

    4.6
    Rating, 4.6 out of 5 stars
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    2.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Data Analysis with R Programming

    Skills you'll gain: Rmarkdown, Ggplot2, R (Software), R Programming, Data Analysis, Tidyverse (R Package), Data Visualization, Statistical Programming, Data Visualization Software, Data Cleansing, Data Manipulation, Package and Software Management, Data Structures

    4.8
    Rating, 4.8 out of 5 stars
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    12K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    V

    Vanderbilt University

    MATLAB Programming for Engineers and Scientists

    Skills you'll gain: Prompt Engineering, Image Analysis, Data Visualization Software, Matlab, Algorithms, User Interface (UI), Applied Machine Learning, ChatGPT, Scatter Plots, Object Oriented Programming (OOP), Digital Signal Processing, Mathematical Software, File I/O, Computer Programming, Histogram, Programming Principles, AI Personalization, Data Analysis, Integrated Development Environments, Software Development Tools

    4.8
    Rating, 4.8 out of 5 stars
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    18K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    M

    Microsoft

    Introduction to Sales and AI Fundamentals

    Skills you'll gain: Prompt Engineering, Sales Process, Sales Presentations, Verbal Communication Skills, Product Knowledge, Communication, AI Personalization, Sales, Non-Verbal Communication, Sales Strategy, Microsoft Copilot, Generative AI Agents, Value Propositions, Customer Relationship Management, AI Enablement, Responsible AI

    Advanced · Course · 1 - 4 Weeks

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    C

    Coursera

    Voice AI: Introduction to Building Voice Applications

    Skills you'll gain: Case Studies, User Experience Design, Business Analysis, Natural Language Processing, Application Programming Interface (API), Application Deployment, Application Development, Artificial Intelligence, Systems Integration, Scalability

    Beginner · Course · 1 - 4 Weeks

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    Status: Free
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    A

    Amazon Web Services

    Salesforce on AWS-From Basics to Business Innovation-Español

    Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Operational Excellence, Data Integration, Amazon Web Services, Systems Integration, Strategic Partnership, Customer Service, Business Solutions, Business Transformation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Meta

    Meta Database Engineer

    Skills you'll gain: MySQL, Database Management, Database Administration, Data Warehousing, Linux Commands, Star Schema, Data Integrity, Unit Testing, Algorithms, Command-Line Interface, Software Visualization, Linux, Pseudocode, Query Languages, Collaborative Software, Django (Web Framework), Database Architecture and Administration, Computational Thinking, Test Driven Development (TDD), File Management

    4.6
    Rating, 4.6 out of 5 stars
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    7.6K reviews

    Beginner · Professional Certificate · 3 - 6 Months

Searches related to customer experience

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In summary, here are 10 of our most popular customer experience courses

  • Build a Modern Computer from First Principles: From Nand to Tetris (Project-Centered Course): Hebrew University of Jerusalem
  • Introduction to Front-End Development: Meta
  • Portfolio Development in Canva: Coursera
  • IBM Applied DevOps Engineering: IBM
  • Asking Great Sales Questions: Packt
  • Entrepreneurship: Launching an Innovative Business: University of Maryland, College Park
  • Data Analysis with R Programming: Google
  • MATLAB Programming for Engineers and Scientists: Vanderbilt University
  • Introduction to Sales and AI Fundamentals: Microsoft
  • Voice AI: Introduction to Building Voice Applications: Coursera

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