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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    N

    Northwestern University

    What is Social?

    Skills you'll gain: Social Media, Social Media Marketing, Target Audience, Social Media Strategy, Digital Transformation, Professional Networking, Marketing Strategies, Social Network Analysis, Market Analysis, Real Time Data

    4.6
    Rating, 4.6 out of 5 stars
    ·
    4.2K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Agile Meets Design Thinking

    Skills you'll gain: Agile Product Development, User Story, Design Thinking, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.6K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Match Personas: Craft Engaging AI Content

    Skills you'll gain: Content Creation, Content Marketing, Persona Development, Content Strategy, Ideation, Copywriting, Needs Assessment, Research

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Coaching Skills for Managers

    Skills you'll gain: Employee Coaching, Coaching, Management Training And Development, Team Performance Management, Organizational Change, Expectation Management, Performance Management, Key Performance Indicators (KPIs), Accountability, Employee Performance Management, Professional Development, Leadership and Management, Team Management, People Development, Performance Analysis, Performance Measurement, Adaptability, Constructive Feedback, Leadership, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Preview
    Preview
    N

    Northeastern University

    Agile Software Development Part 2

    Skills you'll gain: Agile Software Development, Agile Methodology, Scaled Agile Framework, Agile Project Management, Conflict Management, Leadership, Sprint Planning, Scrum (Software Development), Project Planning, Team Building, Software Development Life Cycle, Prioritization, Backlogs, Sprint Retrospectives, Kanban Principles, User Story, Lean Methodologies, Communication, Continuous Improvement Process

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Autonomous AI Agent Systems and Orchestration

    Skills you'll gain: LangGraph, AI Orchestration, Model Deployment, Retrieval-Augmented Generation, AI Workflows, Generative AI Agents, CrewAI, Agentic Workflows, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Agentic systems, OpenAI, Systems Integration, Tool Calling, Google Gemini, Workflow Management, Automation, Prompt Engineering, Responsible AI

    Intermediate · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Industrial IoT Integration with Micro850 PLC

    Skills you'll gain: Microsoft Azure, Mobile Development Tools, System Implementation, System Configuration, Application Programming Interface (API), Data Integration, Simulations

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Microsoft

    Data Storage and Management for Big Data

    Skills you'll gain: Data Pipelines, Databases, Extract, Transform, Load, Data Lakes, NoSQL, SQL Server Integration Services (SSIS), Data Processing, Data Architecture, Azure Synapse Analytics, Data Warehousing, Data Management, Microsoft Azure, Data Transformation, Database Management Systems, Data Infrastructure, Data Integration, Data Governance, Data Storage Technologies, Data Storage, Real Time Data

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Data Storytelling for Data Professionals

    Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Small Business Marketing Using YouTube

    Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.4K reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Data Engineering, Big Data, and Machine Learning on GCP

    Skills you'll gain: Model Deployment, Feature Engineering, PySpark, Data Import/Export, Big Data, Apache Spark, Dashboard, Data Architecture, Data Governance, Apache Kafka, Cloud Deployment, Apache Hadoop, Metadata Management, Data Storage, Apache Hive, Application Programming Interface (API), Data Quality, Data Cleansing, Applied Machine Learning, Cloud Services

    4.6
    Rating, 4.6 out of 5 stars
    ·
    4.4K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free
    Free
    A

    Amazon Web Services

    Salesforce on AWS:From Basics to Business Innovation-Bahasa

    Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Solution Design, Data Integration, Business Transformation

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • What is Social?: Northwestern University
  • Agile Meets Design Thinking: University of Virginia
  • Match Personas: Craft Engaging AI Content: Coursera
  • Coaching Skills for Managers: University of California, Davis
  • Agile Software Development Part 2: Northeastern University
  • Autonomous AI Agent Systems and Orchestration: Edureka
  • Industrial IoT Integration with Micro850 PLC: Packt
  • Data Storage and Management for Big Data: Microsoft
  • Data Storytelling for Data Professionals: Packt
  • Small Business Marketing Using YouTube: Coursera

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