IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prototyping, User Interface (UI) Design, User Interface (UI), Figma (Design Software), User Interface and User Experience (UI/UX) Design, Application Design, Design, Interactive Design, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Program Evaluation, Web Content Accessibility Guidelines, Educational Materials, Multimedia, Instructional Design, Professional Development, Content Creation, Design Strategies, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Continuous Improvement Process, Continuous Quality Improvement (CQI), Student-Centred Learning, Innovation, Education and Training, Process Improvement, Instructional Strategies, Program Evaluation, International Relations, Initiative and Leadership, Open Mindset, Systems Thinking, Policy Analysis, Leadership, Empowerment, Community Development, Collaboration, World History, Leadership and Management, Critical Thinking
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Climate Change Programs, Health Policy, Advocacy, Health Disparities, Social Determinants Of Health, Health Equity, Climate Change Adaptation, Public Health, Policy Analysis, Health Systems, Environmental Policy, Health Care, Healthcare Industry Knowledge, Environmental Issue, Sustainable Development, Immigration Law, Climate Change Mitigation, International Relations, Socioeconomics, Policy Development
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: AI Security, Responsible AI, Cyber Governance, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Management, AI literacy, Cybersecurity, Law, Regulation, and Compliance, Data Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Lean Six Sigma, Risk Analysis, Quality Improvement, Process Improvement, Process Improvement and Optimization, Continuous Improvement Process, Process Analysis, Process Capability, Project Management, Business Priorities, Stakeholder Management, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Cloud Security, Network Security, General Networking, Operating System Administration, Network Architecture, Data Security, Application Security, Cloud Computing, Cloud Computing Architecture, Cloud Infrastructure, Operating Systems, Linux, Security Controls, Hardening, Distributed Denial-Of-Service (DDoS) Attacks, Vulnerability Management
Beginner · Course · 1 - 3 Months
Skills you'll gain: File Systems, Operating Systems, File Management, Computer Programming Tools, Data Integrity, Debugging, File I/O, Systems Design, Data Storage Technologies, System Software, Distributed Computing, Data Storage, C (Programming Language), System Programming, Computer Systems, Data Persistence, Command-Line Interface, Hardware Architecture, Peripheral Devices, Data Security
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Community Development, Sustainable Development, Social Impact, Advocacy, Stakeholder Engagement, Public Policies, International Relations, Governance, Policty Analysis, Research, and Development, Policy Development, Law, Regulation, and Compliance, Regulation and Legal Compliance, Public Affairs, Strategic Partnership, Organizational Effectiveness, Relationship Building, Program Evaluation, Accountability, Accountability Frameworks, Coordination
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Information Architecture, Content Management Systems, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, User Accounts
Mixed · Course · 1 - 3 Months

Skills you'll gain: Hardware Troubleshooting, Network Troubleshooting, Desktop Support, Test Equipment, Computer Hardware, Technical Support and Services, Network Support, Technical Support, System Support, Data Maintenance, IT Infrastructure, Peripheral Devices, Computer Displays, Data Storage, Information Technology, Test Tools
Intermediate · Course · 1 - 4 Weeks