• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Improvement

Results for "customer experience improvement"


  • M

    Meta

    Meta Web Development Fundamentals

    Skills you'll gain: Django (Web Framework), Bootstrap (Front-End Framework), Responsive Web Design, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, HTML and CSS, Database Management, Code Reusability, Database Theory, SQL, Front-End Web Development, Unit Testing, MySQL, Computer Programming, Pseudocode, Communication

    4.7 stars, 18K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (18K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google Cloud

    Professional Cloud Architect Part 1: Infra & Network

    Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google Cloud Platform, Prompt Engineering, Kubernetes, Application Deployment, Network Monitoring, Prompt Engineering Tools, Containerization, Infrastructure As A Service (IaaS), Cloud Deployment, Infrastructure Architecture, Cloud Computing Architecture, Virtual Networking, Cloud Computing, Network Architecture, Virtual Private Networks (VPN), Site Reliability Engineering, Infrastructure as Code (IaC), Cloud Security

    4.7 stars, 59K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (59K) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Introduction to Operations Management

    Skills you'll gain: Operations Management, Operations, Operational Efficiency, Operational Excellence, Process Improvement and Optimization, Process Analysis, Process Management, Process Optimization, Lean Manufacturing, Process Improvement, Lean Methodologies, Process Mapping, Quality Improvement, Continuous Improvement Process, Capacity Planning, Quality Management, Capacity Management, Supply Chain Management, Quality Control, Statistical Process Controls

    4.5 stars, 2.9K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (2.9K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IBM

    Generative AI for Software Developers

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Data Ethics, Generative AI Agents, ChatGPT, Software Design Documents, Software Design, LLM Application, AI literacy, AI Integrations, Software Architecture, Agentic Workflows, Continuous Integration, Model Evaluation, Software Development, Artificial Intelligence and Machine Learning (AI/ML), Application Security, Software Engineering, Augmented and Virtual Reality (AR/VR)

    4.7 stars, 12K reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.7 (12K) · Intermediate · Specialization · 1 - 3 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • M

    Meta

    Meta Full Stack Developer: Front-End & Back-End from Scratch

    Skills you'll gain: Django (Web Framework), Bootstrap (Front-End Framework), Restful API, Version Control, GitHub, Git (Version Control System), Responsive Web Design, Cascading Style Sheets (CSS), Jest (JavaScript Testing Framework), JSON, Web Development Tools, Hypertext Markup Language (HTML), Unix Commands, Back-End Web Development, API Testing, Relational Databases, Object Oriented Programming (OOP), HTML and CSS, Mobile Development, Python Programming

    4.7 stars, 25K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (25K) · Beginner · Specialization · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
  • G

    Google

    From Likes to Leads: Interact with Customers Online

    Skills you'll gain: Social Media Marketing, Social Media Strategy, Paid media, Social Media Management, Social Media Content, Social Media Campaigns, Content Creation, Drive Engagement, Digital Media Strategy, Content Performance Analysis, Content Scheduling, Driving engagement, Digital Advertising, Advertising Campaigns, Customer Engagement, Brand Awareness, Advertising, Brand Management, Marketing Analytics, Branding

    4.8 stars, 4.1K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (4.1K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Peking University

    Chinese for Beginners

    Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication

    4.8 stars, 20K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (20K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • G

    Google Cloud

    Preparing for Google Cloud Certification: Cloud Developer

    Skills you'll gain: Google Gemini, Gemini, API Gateway, Cloud Applications, Cloud-Native Computing, Kubernetes, Google Cloud Platform, Cloud Development, Containerization, Cloud Infrastructure, Application Deployment, Prompt Engineering, CI/CD, Serverless Computing, Microservices, Application Development, Identity and Access Management, Cloud Computing, Cloud Storage, Debugging

    4.7 stars, 49K reviews, Intermediate, Professional Certificate, 3 - 6 Months

    ★ 4.7 (49K) · Intermediate · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • G

    Google

    Prepare Data for Exploration

    Skills you'll gain: Data Ethics, File Management, Data Security, Google Sheets, Databases, Data Access, Data Quality, Data Collection, SQL, Data Import/Export, Metadata Management, Unstructured Data

    4.8 stars, 23K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (23K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Generative AI for Marketing: Content, SEO & Automation

    Skills you'll gain: Marketing Automation, Generative AI Agents, Content Marketing, Marketing Effectiveness, Generative AI, MarTech, AI Personalization, Marketing Analytics, Agentic systems, Marketing, Data Ethics, Customer Communications Management, AI Workflows, Personalized Service, Multimodal Prompts, Customer experience improvement, Large Language Modeling, Governance, Prompt Engineering, Predictive Analytics

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Meta

    Principles of UX/UI Design

    Skills you'll gain: User Research, UI/UX Research, Usability Testing, Persona (User Experience), Interaction Design, User Experience Design, User Interface and User Experience (UI/UX) Design, Design Research, Usability, User Centered Design, Experience Design, User Interface (UI) Design, Figma (Design Software), Design Elements And Principles, Layout Design, Wireframing, Web Design, UI Components, Design Reviews, Front-End Web Development

    4.6 stars, 1.1K reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (1.1K) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • C

    Coursera

    Technology & Software Sales Fundamentals

    Skills you'll gain: Account Strategy, Account Management, Selling Techniques, Technical Sales, Sales Territory Management, Cold Calling, Sales Process, Sales Strategy, Closing (Sales), Customer Relationship Building, Customer Engagement, B2B Sales, Consultative Selling, Customer Relationship Management, Solution Selling, Generative AI Agents, Lead Generation, Overcoming Objections, Return On Investment, Predictive Analytics

    4.6 stars, 528 reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.6 (528) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…363738…808

In summary, here are 10 of our most popular customer experience improvement courses

  • Meta Web Development Fundamentals: Meta
  • Professional Cloud Architect Part 1: Infra & Network: Google Cloud
  • Introduction to Operations Management: University of Pennsylvania
  • Generative AI for Software Developers: IBM
  • Meta Full Stack Developer: Front-End & Back-End from Scratch: Meta
  • From Likes to Leads: Interact with Customers Online: Google
  • Chinese for Beginners: Peking University
  • Preparing for Google Cloud Certification: Cloud Developer: Google Cloud
  • Prepare Data for Exploration: Google
  • Generative AI for Marketing: Content, SEO & Automation: STARWEAVER

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok