Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Pearson
Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Microservices, Cloud Infrastructure, API Design, Kubernetes, Google App Engine, Restful API, Cloud Computing Architecture, CI/CD, Google Cloud Platform, Cloud Applications, Cloud Computing, Cloud Storage, Network Architecture, DevOps, Cloud Security, Systems Design, Service Level, Scalability, Service Design
Advanced · Course · 1 - 3 Months

Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Containerization, Cloud-Native Computing, Cloud Infrastructure, Application Deployment, Google Cloud Platform, Docker (Software), Cloud Computing, Cloud Management
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging
Beginner · Course · 1 - 3 Months