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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • Status: New
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    Pearson

    AWS Developer: Unit 8

    Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Reliable Cloud Infrastructure: Design & Process italiano

    Skills you'll gain: Application Deployment, Microservices, Cloud Infrastructure, API Design, Kubernetes, Google App Engine, Restful API, Cloud Computing Architecture, CI/CD, Google Cloud Platform, Cloud Applications, Cloud Computing, Cloud Storage, Network Architecture, DevOps, Cloud Security, Systems Design, Service Level, Scalability, Service Design

    Advanced · Course · 1 - 3 Months

  • C

    Coursera

    مقدمة إلى خدمة رؤى الجمهور على فيسبوك

    Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Marketing, Social Media, Social Media Marketing, Business Intelligence, Business

    Beginner · Guided Project · Less Than 2 Hours

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    Board Infinity

    Lifecycle, Monitoring & Troubleshooting in vSphere 8.x

    Skills you'll gain: Performance Tuning, Disaster Recovery, VMware ESX Servers, vCenter Server, vSphere Networking and Storage, Virtual Networking, System Monitoring, Virtual Machines, IT Infrastructure, Capacity Management, Patch Management, Data Migration, Continuous Monitoring

    Intermediate · Course · 1 - 4 Weeks

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    EDUCBA

    Market Research Case Study: Apply & Analyze

    Skills you'll gain: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Learn Azure Serverless Functions in a Weekend

    Skills you'll gain: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment

    Intermediate · Course · 1 - 3 Months

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    Packt

    Microsoft Sentinel Skills

    Skills you'll gain: Security Information and Event Management (SIEM), Threat Detection, Microsoft Azure, Anomaly Detection, Cyber Threat Intelligence, Security Management, Cloud Management, Application Deployment, Role-Based Access Control (RBAC), Incident Response, Identity and Access Management, Automation, Query Languages

    Intermediate · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Architecting with Google Kubernetes Engine: Foundations 简体中文

    Skills you'll gain: Kubernetes, Containerization, Cloud-Native Computing, Cloud Infrastructure, Application Deployment, Google Cloud Platform, Docker (Software), Cloud Computing, Cloud Management

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    Google Cloud

    Logging and Monitoring in Google Cloud - Español

    Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    Board Infinity

    PL-400 Exam Preparation & Capstone: Real-World Projects

    Skills you'll gain: Application Lifecycle Management, Microsoft Power Platform, Integration Testing, Application Development, Power Apps Component Framework, DevOps, Application Deployment, Database Design, Usability Testing, Development Testing, Scenario Testing, Solution Architecture, Simulations, User Interface (UI) Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    LearnQuest

    Designing Software-Defined Branch Infrastructures

    Skills you'll gain: Threat Management, Threat Detection, Software-Defined Networking, Network Architecture, Network Planning And Design, Network Security, Cloud-Based Integration, Network Infrastructure, Internet Of Things, Multi-Cloud, Wide Area Networks, Technical Consulting

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Programming APIs with C# and .NET

    Skills you'll gain: GraphQL, API Design, Restful API, Application Programming Interface (API), Cloud API, ASP.NET, Authentications, Data Validation, .NET Framework, Authorization (Computing), C# (Programming Language), Serverless Computing, Software Documentation, Microsoft Azure, Software Architecture, Verification And Validation, Application Deployment, Debugging

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • AWS Developer: Unit 8: Pearson
  • Reliable Cloud Infrastructure: Design & Process italiano: Google Cloud
  • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera
  • Lifecycle, Monitoring & Troubleshooting in vSphere 8.x: Board Infinity
  • Market Research Case Study: Apply & Analyze: EDUCBA
  • Learn Azure Serverless Functions in a Weekend: Packt
  • Microsoft Sentinel Skills: Packt
  • Architecting with Google Kubernetes Engine: Foundations 简体中文: Google Cloud
  • Logging and Monitoring in Google Cloud - Español: Google Cloud
  • PL-400 Exam Preparation & Capstone: Real-World Projects: Board Infinity

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