Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Johns Hopkins University
Skills you'll gain: DevOps, DevSecOps, CI/CD, GitHub, Continuous Deployment, Continuous Integration, Version Control, Git (Version Control System), Process Improvement, Software Development, IT Automation, Digital Transformation, Business Transformation, Cross-Functional Collaboration, Continuous Improvement Process, Agile Methodology
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Transaction Processing, Retail Sales, Retail Store Operations, Cash Register Operation, Greeting Customers, Customer Inquiries, Customer Service, Teamwork, Data Entry, Customer Relationship Building, Point of Sale, E-Commerce, Order Management Systems, Professionalism, Payment Processing and Collection, Communication, Time Management, Social Media
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Professional Development, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Trustworthiness, Safety Culture, Goal Setting
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Version Control, Git (Version Control System), Linux, Cloud Computing Architecture, DevOps, Virtualization, Cloud Computing, Linux Administration, Cloud Infrastructure, Containerization, Cloud Platforms, Infrastructure As A Service (IaaS), Software As A Service, Virtual Machines, Platform As A Service (PaaS)
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Workplace inclusivity, Stress Management, Mental Health, Diversity and Inclusion, Personal Development, Cultural Diversity, Conflict Management, Self-Awareness, Emotional Intelligence, Communication, Mindfulness, Resilience
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Project Coordination, Influencing, Organizational Structure, Communication Strategies
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Sales Presentation, Concision, Sales Strategy, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Customer Relationship Management (CRM) Software, Storytelling, Emotional Intelligence, Sales, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications
Intermediate · Specialization · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Training and Development, Employee Training, Knowledge Transfer, Motivational Skills, Lifelong Learning, Willingness To Learn, Human Learning, Organizational Change, Performance Measurement, Change Management, Coaching, Learning Strategies, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cross-Functional Collaboration, Collaboration, Cooperation, Team Leadership, Team Management, Self-Awareness, Conflict Management, Leadership, Relationship Building, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Discussion Facilitation, Communication, Team Leadership, Empathy, Leadership, Stakeholder Engagement, Assertiveness, Persuasive Communication
Intermediate · Specialization · 1 - 3 Months