
Kennesaw State University
Skills you'll gain: Trustworthiness, Sales Process, Selling Techniques, Verbal Communication Skills, Sales, Sales Development, General Sales Practices, Rapport Building, Relationship Building, Communication, Consumer Behaviour, Customer Relationship Building, Non-Verbal Communication, Marketing Psychology, Decision Making, Purchasing, Customer Insights
★ 4.8 (64) · Beginner · Course · 1 - 3 Months

Duke University
Skills you'll gain: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Accounts Payable and Receivable, Inventory Control, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Risk Mitigation, Operational Risk, Resource Allocation, Financial Analysis, Cash Flows, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications
★ 4.8 (485) · Beginner · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Critical Thinking and Problem Solving, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management, Concision
★ 4.8 (1.9K) · Beginner · Course · Less Than 2 Hours

Microsoft
Skills you'll gain: Responsible AI, Customer Service, AI Personalization, AI Enablement, AI Integrations, Customer experience improvement, Customer Communications Management, Service Level, Interpersonal Communications, Service Design, Personalized Service, Customer Support, Customer experience strategy (CX), Decision Intelligence, Customer Engagement, Service Level Agreement, Decision Making, Workflow Management, Problem Solving, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
★ 4.8 (1.2K) · Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Order Management, Inventory Management, Order Fulfillment, Customer experience improvement, Customer Insights, AI Personalization, Order Delivery, User Research, Order Processing, Retail Management, Loyalty Programs, E-Commerce, Marketing Strategies, Digital Marketing, Business
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Investment Management, Investments, Performance Measurement, Portfolio Management, Asset Management, Wealth Management, Environmental Social And Corporate Governance (ESG), Performance Analysis, Financial Services, FinTech, Performance Metric, Portfolio Risk, Return On Investment, Finance, Financial Market, Risk Management, Benchmarking, Sustainable Business, Risk Analysis
★ 4.8 (1.2K) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Budgeting, Cost Estimation, Environmental Social And Corporate Governance (ESG), Financial Analysis, Portfolio Risk, Sustainability Reporting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Budgeting, Cost Management, Income Statement, Risk Modeling, Financial Modeling, Estimation, Portfolio Management, Project Finance
★ 4.8 (389) · Beginner · Specialization · 3 - 6 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Prospecting and Qualification, Campaign Management, Cross-Channel Marketing, Inside Sales, Business Software, Sales, Sales Strategy, Campaign Planning, Sales Pipelines, Social Media Campaigns, LinkedIn, Sales Operations, Sales Process, Productivity Software
★ 4.3 (39) · Beginner · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Strategic Marketing, Marketing Planning, Product Strategy, Campaign Planning, Marketing Management, Customer Relationship Management, Target Market, Marketing, Consumer Behaviour, Business Strategy, Customer Relationship Building, Go To Market Strategy, Marketing Strategy and Techniques, Strategic Leadership, Value Propositions, Environmental Social And Corporate Governance (ESG), Promotional Strategies, Strategic Decision-Making, Market Intelligence, Competitive Intelligence
Beginner · Specialization · 3 - 6 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supply Chain, Supply Chain Systems, Supply Chain Management, Benchmarking, Transportation, Supply Chain, and Logistics, Supply Chain Planning, Customer experience improvement, Inventory and Warehousing, Analytics, Financial Analysis, Inventory Management System, Inventory Control, Financial Data, Data Analysis, Customer Service, Cost Estimation, Data Collection, Data-Driven Decision-Making, Regional Sales, Critical Thinking and Problem Solving
★ 4.7 (837) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage, Strategic Leadership, Threat Detection, Malware Protection, Information Systems Security, Ethical Standards And Conduct, Team Building, Network Security, Security Controls, Compliance Training, Data Integrity, Leadership Development, Multi-Factor Authentication, Team Collaboration, AI literacy, Regulatory Compliance, Model Evaluation, Accountability Frameworks, Governance, Philanthropy
★ 4.7 (38) · Beginner · Specialization · 3 - 6 Months