This course is part of the Professional Selling: 3 Steps to High-Performance Specialization

Scott Inks +1 more instructor

Offered By

Professional Selling: 3 Steps to High-Performance SpecializationUniversity System of Georgia

About this Course

5,023 recent views

Foundational Skills and Knowledge Required of High Performing Salespeople. This course takes the mystery out of sales and the sales process. Learners will gain a clear understanding of the sales process and the fundamental skills required to build lasting, long-term, trusting relationships with customers. Participants in Course One will be provided “The Road Map” to the sales process and learn how the highest performing salespeople think about sales and sales activity. Important to successfully developing strong relationships is understanding how to build trust and how salespeople move customers through their purchasing decisions.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 3 in the

Professional Selling: 3 Steps to High-Performance Specialization

Beginner Level

Recent or soon to be graduates or at least 1 year of business experience

Approx. 7 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Skills you will gain

Build enhanced communications skills required in sales interactions
Know how to build and gaine genuine trust of customers that leads to lasting business relationships
Understand the fundamentals of the sales process
Understand how high performing sales people approach sales
Understand how customers think and progress through their decision process to make purchasing decisions

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Course 1 of 3 in the

Professional Selling: 3 Steps to High-Performance Specialization

Beginner Level

Recent or soon to be graduates or at least 1 year of business experience

Approx. 7 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructors

Scott Inks

Associate Professor; Co-Director, Center for Professional Selling

Marketing & Professional Sales

151 Learners

3 Courses

Terry Loe

Co-Director of the Center for Professional Selling; Professor of Marketing and Sales

Coles College of Business; Kennesaw State University

151 Learners

3 Courses

Offered by

University System of Georgia

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

Syllabus - What you will learn from this course

Week1

Week 1

2 hours to complete

Let's Get Started

2 hours to complete

5 videos (Total 17 min), 3 readings, 2 quizzes

Week2

Week 2

1 hour to complete

How We Think About Sales

1 hour to complete

5 videos (Total 17 min)

Week3

Week 3

1 hour to complete

Nurturing Professional Relationships with Trust

1 hour to complete

7 videos (Total 20 min)

Week4

Week 4

1 hour to complete

Communicating with Confidence

1 hour to complete

5 videos (Total 20 min)

About the Professional Selling: 3 Steps to High-Performance Specialization

This specialization is intended for salespeople who want to take their skills to the next level. It uses an approach that includes the latest best practices from empirically-driven research and field-tested practices. This specialization features high-quality, professional video production along with challenging assignments. Together, the content is designed to be valuable to you as a sales rookie, a veteran professional, or sales leader. This specialization will help you:

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

Build employee skills, drive business results

Discover Coursera for Business

Professional Selling: Step 1 - Think Like a High-Performer

About this Course

Skills you will gain