IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Vibrations, Architectural Design, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Integral Calculus, Applied Mathematics, Differential Equations, Calculus
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Simulation and Simulation Software, Simulations, Microbiology, Network Model, Biology, Programming Principles, Mathematical Modeling, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: ChatGPT, OpenAI, Large Language Modeling, AI literacy, Legal Risk, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Law, Regulation, and Compliance, Social Impact, Intellectual Property, Education and Training, Economics, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Implementation, Plan Execution, Project Management Life Cycle, Risk Management, Technical Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard Creation, Dashboard, SPSS (Software), SPSS, Descriptive Analytics, Data Transformation, Data Visualization, Advanced Analytics, Data Wrangling, Logistic Regression, Statistical Hypothesis Testing, Statistical Machine Learning, Data Manipulation, Regression Analysis, Analytics, Data Presentation, Correlation Analysis, Data Processing, Data Literacy, Data Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Document Management, Microsoft Power Platform, Data Entry, Microsoft 365, Application Design
Beginner · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Hardening, Cryptographic Protocols, Cybersecurity, Encryption, Security Controls, Proxy Servers, Information Privacy, Servers, Communication Systems, Web Servers, Network Routing, Network Analysis, Cloud Hosting, Cloud Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, General Sales Practices, Sales Presentations, Technical Sales, Phone Sales, Telephone Skills, Inside Sales, Sales Strategy, Sales Process, Sales, Sales Development, Business Communication, Outside Sales, Consumer Behaviour, Customer Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: File Systems, Linux, Linux Commands, File Management, Linux Administration, Operating Systems, Unix, Command-Line Interface, Authorization (Computing), Data Storage
Intermediate · Guided Project · Less Than 2 Hours

University of Leeds
Skills you'll gain: Cryptographic Protocols, Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Education Software and Technology, Content Management Systems, Content Management, Design
Beginner · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Performance Improvement, Health Systems, Safety Assurance, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Accident Prevention, Healthcare Project Management, Risk Management, Project Management, Risk Analysis, Strategic Leadership
Beginner · Course · 1 - 4 Weeks