
28DIGITAL
Skills you'll gain: Closing (Sales), Cold Calling, Customer Analysis, Selling Techniques, Sales Process, Target Market, Marketing, Market Analysis, General Sales Practices, Marketing Strategy and Techniques, Marketing Strategies, Competitive Analysis, Marketing Planning, Strategic Marketing, Outbound Calls, Market Opportunities, Sales, Growth Strategies, Entrepreneurship, Digital Marketing
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
Intermediate · Specialization · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Mergers & Acquisitions, Due Diligence, Stakeholder Analysis, Contract Negotiation, General Sales Practices, Negotiation, Business Valuation, Stakeholder Management, Business Transformation, Leadership, Risk Management Framework, Business Strategy, Program Management, Strategic Decision-Making, Risk Analysis, Organizational Change, Influencing, Change Management, Continuous Integration, Culture
Intermediate · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Performance Measurement, Key Performance Indicators (KPIs), Data Literacy, Leadership and Management, Operations Management, Business Management, Business Leadership, Data Management, Systems Of Measurement, Leadership, Data Analysis, Cost Management, Team Management, Decision Making, Business Analysis, Leadership Studies, Critical Thinking, Data Presentation, Critical Thinking and Problem Solving, Data Visualization
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Payroll, Financial Reporting, Bookkeeping, Payroll Administration, Payroll Processing, Payroll Reporting, Accounting, Balance Sheet, Equities, Financial Statements, Expense Management, Tax Management, Loans
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Product Strategy, Revenue Management, Strategic Marketing, Marketing Psychology, Market Dynamics, Gross Profit, Profit and Loss (P&L) Management, Cost Estimation, Consumer Behaviour, Customer Analysis, Market Research, Customer Insights, Sales, Competitive Analysis, Market Data
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Cost Accounting, Operating Cost, Operational Analysis, Performance Measurement, Financial Accounting, Accounting, Profit and Loss (P&L) Management, Cost Control, Strategic Decision-Making, Cost Estimation, Cost Management, Decision Making, Financial Analysis, Product Planning, Product Lining, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Technical Support and Services, Technical Support, Service Level, Service Management, Help Desk Support, Customer Service, End User Training and Support, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Cost Accounting, Management Accounting, Income Statement, Operating Cost, Cost Control, Corporate Accounting, Cost Estimation, Cost Management, Inventory Accounting, Cost Benefit Analysis, Profit and Loss (P&L) Management, Gross Profit, Accounting Systems, Strategic Decision-Making, Resource Allocation, Accounting, Product Assortment, Depreciation, Production Process, Financial Reporting
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Product Marketing, Product Strategy, Value Propositions, Target Audience, Benchmarking, Target Market, Persona Development, Go To Market Strategy, Competitive Analysis, Strategic Marketing, Strategic Communication, Stakeholder Communications, Customer Analysis, Customer Insights, Competitive Intelligence, Organizational Strategy, Market Analysis, Market Opportunities, Needs Assessment
Beginner · Course · 1 - 4 Weeks