Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Client Services, Presentations, Logo Design, Sales Presentations, Oral Expression, Brand Strategy, Branding, Workflow Management, Graphic Design, Creative Design, Verbal Communication Skills, Style Guides, Relationship Management, Process Management, Ideation, Customer Insights, Typography, Design Research, Business Research, Project Documentation
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Budget Management, Loans, Investment Management, General Finance, General Lending, Financial Services, Expense Management, Empowerment, Financial Acumen, Adaptability, Consumer Behaviour, Case Management
★ 4.6 (1.4K) · Beginner · Specialization · 3 - 6 Months

The Expert Academy
Skills you'll gain: Selling Techniques, Consultative Selling, Sales, Sales Strategy, B2B Sales, Negotiation, General Sales Practices, Sales Process, Solution Selling, Influencing, Persuasive Communication, Sales Prospecting, Marketing Psychology, Prospecting and Qualification, Consumer Behaviour, Lead Generation, Rapport Building, Customer Relationship Building, Social Media Campaigns, Trustworthiness
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Process Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Microsoft Visio, Power BI, Stakeholder Engagement, Business Analysis, Data Analysis
★ 4.6 (1.5K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Brand Strategy, Brand Management, Marketing Communications, Brand Marketing, Communication Planning, Branding, Consumer Behaviour, Brand Awareness, Strategic Communication, Marketing and Public Relations, Media and Communications, Promotional Strategies, Communication Strategies, Business Communication, Communication, Marketing Psychology, Global Marketing, Cultural Diversity, Digital Communications, Drive Engagement
Mixed · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Design Reviews, Prototyping, Ideation, Design Strategies, Process Design, Design, Design Research, Usability Testing, User Feedback
★ 4.7 (2.3K) · Beginner · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: User Story, Behavior-Driven Development, DevSecOps, Agile Project Management, Test Driven Development (TDD), Backlogs, Sprint Planning, Kanban Principles, Agile Methodology, Scrum (Software Development), Continuous Integration, Project Risk Management, Sprint Retrospectives, Lean Methodologies, Scaled Agile Framework, DevOps, Agile Software Development, Risk Management, Agile Product Development, Management Reporting
★ 4.6 (3.4K) · Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Excel Macros, Programming Principles, Visual Basic (Programming Language), Data Import/Export, Object Oriented Programming (OOP), Microsoft Excel, Problem Solving, Computer Programming, Simulations, Debugging, Data Cleansing, Spreadsheet Software, Code Reusability, Algorithms, UI Components, User Interface (UI), Data Management, File I/O, Automation, Data Integration
★ 4.8 (4.8K) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Storyboarding, User Experience Design, Design Reviews, Figma (Design Software), UI/UX Research, Graphic and Visual Design, Wireframing, User Story, Usability Testing, Information Architecture, Mockups, Adobe XD, User Experience, Ideation, Persona (User Experience), Web Presence, Responsive Web Design, Graphic and Visual Design Software, Layout Design, Design Elements And Principles
★ 4.8 (5K) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Email Marketing, Target Audience, Campaign Management, Direct Marketing, Marketing Strategy and Techniques, Marketing Effectiveness, Advertising Mail, Data-Driven Marketing, Campaign Planning, Personalized Campaigns, Responsive Web Design, Consumer Behaviour, Marketing Analytics, Performance Measurement, Information Privacy, Law, Regulation, and Compliance
Mixed · Course · 1 - 4 Weeks

Universidad de Chile
Skills you'll gain: Brand Management, Consumer Behaviour, Strategic Marketing, Marketing Management, Marketing, Marketing Strategies, Customer Relationship Building, Branding, Marketing Planning, Customer Engagement, Customer Insights, Business Strategy, Value Propositions, Market Dynamics
★ 4.8 (2.3K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Content Marketing, Social Media Marketing, Social Media, Web Analytics and SEO, Content Management, Content Management Systems, Social Media Management, Social Media Content, Content Strategy, Social Media Strategy, LinkedIn, Digital Marketing Tools, Marketing Strategies, Marketing Strategy and Techniques, Content Development and Management, Persona Development, Storytelling, MarTech, Productivity, Social Media Campaigns
Beginner · Specialization · 1 - 3 Months