
Coursera
Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, Customer experience improvement, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics
★ 4.6 (368) · Intermediate · Specialization · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Presentation, Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Sales Development, Persona Development, Sales Process, Sales Training, Inside Sales, Sales Strategy, Employee Onboarding, Service Level Agreement, Sales Prospecting, Sales, Employee Coaching, Target Audience, Lead Generation
★ 4.2 (12) · Beginner · Professional Certificate · 3 - 6 Months
Chris Croft Training
Skills you'll gain: Performance Measurement, Key Performance Indicators (KPIs), Data Literacy, Leadership and Management, Operations Management, Business Management, Business Leadership, Data Management, Systems Of Measurement, Leadership, Data Analysis, Cost Management, Team Management, Decision Making, Business Analysis, Leadership Studies, Critical Thinking, Data Presentation, Critical Thinking and Problem Solving, Data Visualization
Mixed · Course · 1 - 3 Months

Pearson
Skills you'll gain: Market Research, Customer Relationship Management, Market Analysis, Market Intelligence, Marketing, Customer Insights, Marketing Analytics, Business Research, Customer Analysis, Market Data, Target Market, Marketing Strategies, Data-Driven Marketing, Market Opportunities, Strategic Marketing, Customer Data Management, Branding, Analysis, Target Audience, Data Literacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI API, No-Code Development, Microsoft Power Automate/Flow, IBM Cloud, OpenAI, Serverless Computing, LLM Application, Context Management, Cloud Applications, Cloud API, Artificial Intelligence, Generative AI Agents, AI Integrations, Automation, Development Testing, Natural Language Processing, Customer Service, Planning
★ 5 (16) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Email Marketing, Customer Analysis, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Insights, Marketing Automation, Customer Engagement, Customer Communications Management, Customer experience improvement, Marketing Analytics, Driving engagement, Personalized Campaigns, Email Automation, Customer Relationship Building, Prioritization, Trend Analysis, Promotional Strategies
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Product Strategy, Revenue Management, Strategic Marketing, Marketing Psychology, Market Dynamics, Gross Profit, Profit and Loss (P&L) Management, Cost Estimation, Consumer Behaviour, Customer Analysis, Market Research, Customer Insights, Sales, Competitive Analysis, Market Data
★ 4.7 (376) · Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Organizational Strategy, Performance Measurement, Team Performance Management, Leadership and Management, Employee Engagement, Team Management, Organizational Leadership, Teamwork, Benchmarking, Team Building, Behavior Management, Business Planning, Organizational Structure, Team Leadership, Organizational Change, Human Resources, Business Management, Business Ethics, Decision Making, People Management
Beginner · Specialization · 1 - 3 Months

Peking University
Skills you'll gain: Electrophysiology, Neurology, Anatomy, Molecular, Cellular, and Microbiology, Cell Biology, Molecular Biology, Life Sciences, Sensory Systems Analysis, Physiology, Biochemistry, Pathology, Laboratory Research, Scientific Methods, Research
★ 4.1 (646) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Microsoft Copilot, Data Ethics, Law, Regulation, and Compliance, Generative AI, Responsible AI, Data Governance, Microsoft 365, Personalized Campaigns, AI powered creativity, Sales Enablement, Marketing Automation, Customer experience improvement, Regulatory Compliance, Business Process Automation, Compliance Management, AI literacy, Campaign Management, AI Enablement, Critical Thinking
★ 4.4 (241) · Beginner · Specialization · 1 - 3 Months

University of Washington
Skills you'll gain: Proposal Writing, Proposal Development, Business Writing, Business Correspondence, Meeting Facilitation, Setting Appointments, Report Writing, Business Reporting, Writing, Oral Expression, Business Communication, English Language, Verbal Communication Skills, Oral Comprehension, Telephone Skills, Events and Conferences, Vocabulary, Scheduling, Decision Making
★ 4.8 (1.1K) · Intermediate · Course · 1 - 4 Weeks

The University of Chicago
Skills you'll gain: Intellectual Property, Electronic Media, Law, Regulation, and Compliance, Information Privacy, Media and Communications, Personally Identifiable Information, Digital Assets, Digital Content, Digital Publishing, Network Infrastructure, Telecommunications, Legal Strategy, Legal Risk, Market Dynamics, Case Law, Lawsuits, Open Source Technology, Market Share, Economics, Legal Proceedings
★ 4.8 (1.1K) · Mixed · Course · 1 - 3 Months