IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Communication Strategies, Communication, Interpersonal Communications, Target Audience, Workplace inclusivity, Verbal Communication Skills, Influencing, Oral Expression, Trustworthiness, Diversity and Inclusion, Presentations, Diversity Awareness, Adaptability, Active Listening, Collaboration
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Wireframing, Figma (Design Software), Collaborative Software, Prototyping, User Flows, User Interface (UI), UI Components, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, LLM Application, AI literacy, Artificial Intelligence, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Modeling, Incident Response, IT Security Architecture, Incident Management, Security Architecture Review, Application Security, Identity and Access Management, Security Testing, Continuous Monitoring, Information Systems Security, Network Security, Security Strategy, Systems Architecture, Security Management, Security Engineering, Zero Trust Network Access, Security Awareness, Risk Management Framework, Cybersecurity, Enterprise Architecture
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Active Directory, Cloud Management, Authorization (Computing), Authentications, Identity and Access Management, Cloud Infrastructure, Cloud Computing, Cloud Solutions, Cloud Security, Single Sign-On (SSO), Kubernetes, Encryption, Data Security, Data Integration
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Service Level, Product Support, Technical Communication, Google Cloud Platform, Technical Support, Technical Support and Services, Service Management, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
Beginner · Course · 1 - 4 Weeks

Banco Interamericano de Desarrollo
Skills you'll gain: Work Breakdown Structure, Project Scoping, Scope Management, Earned Value Management, Risk Management, Project Schedules, Project Risk Management, Timelines, Cost Management, Project Controls, Economic Development, Project Performance, Risk Analysis, Risk Mitigation, Project Estimation, Scheduling, Project Planning, Project Documentation, Resource Management, Stakeholder Management
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Marketing Design, Marketing Collateral, Graphic Design, Marketing Materials, Content Creation, Digital Content, Organizational Skills, Marketing, Collaborative Software, Data Sharing, Design and Product, Branding, Google Workspace, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Budgets, Social Media Content, Photo/Video Production and Technology, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Social Media, Graphical Tools, Content Marketing, Marketing, Graphic and Visual Design Software, Graphic Design, Photo Editing
Intermediate · Guided Project · Less Than 2 Hours

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Computer Architecture, Microarchitecture, Hardware Architecture, Cloud Infrastructure, Systems Design, System Configuration, Embedded Systems, Software Architecture, System Design and Implementation, Computing Platforms, Cloud Computing, Design Software
Beginner · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Prompt Engineering, Agentic Workflows, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Robotic Process Automation, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Decision Intelligence, Large Language Modeling, Artificial Intelligence, AI Security, Data Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hugging Face, Model Evaluation, LLM Application, Large Language Modeling, Retrieval-Augmented Generation, Computer Programming, Generative Model Architectures
Intermediate · Course · 1 - 4 Weeks