• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • U

    University of Illinois Urbana-Champaign

    Accounting for Business Decision Making: Measurement and Operational Decisions

    Skills you'll gain: Management Accounting, Cost Accounting, Operating Cost, Operational Analysis, Business Metrics, Performance Measurement, Financial Accounting, Accounting, Operational Efficiency, Profit and Loss (P&L) Management, Cost Control, Strategic Decision-Making, Cost Management, Decision Making, Financial Analysis, Product Planning, Sales

    ★ 3.8 (188) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Relational Database Support for Data Warehouses

    Skills you'll gain: Data Warehousing, SQL, Data Governance, Data Integration, Data Management, Business Intelligence, Oracle Databases, Analytics, PostgreSQL, Data Mining, Big Data, Relational Databases, Database Management Systems, Query Languages, Business Analytics, Data Architecture, Analytical Skills, Data Storage Technologies

    ★ 4.6 (592) · Mixed · Course · 1 - 3 Months

  • U

    University of Toronto

    Gender Analytics: Gender Equity through Inclusive Design

    Skills you'll gain: Human Centered Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Data Ethics, Data Collection, Quantitative Research, Prototyping, Influencing, Qualitative Research, Organizational Leadership, Storytelling, Data Analysis, Analytics, Diversity Awareness, Diversity and Inclusion, Gap Analysis, Leadership

    ★ 4.8 (716) · Beginner · Specialization · 3 - 6 Months

  • S

    SkillUp

    UI/UX Design Fundamentals & Prototyping with Generative AI

    Skills you'll gain: User Research, UI/UX Research, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Experience, UI/UX Strategy, User Centered Design, Responsive Web Design, UI Components, Figma (Design Software), Wireframing, Responsible AI, Prototyping, Persona (User Experience), Usability Testing, Experience Design, Human Centered Design, Ideation, Brainstorming, Animations

    ★ 4.5 (83) · Beginner · Specialization · 3 - 6 Months

  • J

    Johns Hopkins University

    Data Literacy

    Skills you'll gain: Surveys, Survey Creation, Data Literacy, Data Visualization, Peer Review, Research Design, Statistics, Probability & Statistics, Data Presentation, Sampling (Statistics), Regression Analysis, Descriptive Statistics, Research, Probability, Quantitative Research, Analytics, Probability Distribution, Logistic Regression, Correlation Analysis, Statistical Hypothesis Testing

    ★ 4.6 (267) · Beginner · Specialization · 3 - 6 Months

  • G

    Google

    Google Proje Yönetimi

    Skills you'll gain: Backlogs, Team Management, Project Management Life Cycle, Team Building, Purchasing, Project Closure, Cost Management, Quality Management, Project Planning, Project Controls, Agile Project Management, Team Leadership, Project Scoping, Team Performance Management, Procurement, Project Documentation, Agile Methodology, Project Management, Sprint Retrospectives, Change Management

    ★ 4.9 (984) · Beginner · Professional Certificate · 3 - 6 Months

  • I

    ISC2

    Incident Response, BC, and DR Concepts

    Skills you'll gain: Incident Response, Incident Management, Business Continuity Planning, Business Continuity, Disaster Recovery, Cybersecurity, Security Management, Computer Security Incident Management, Crisis Management

    ★ 4.7 (275) · Beginner · Course · 1 - 3 Months

  • C

    Columbia University

    The Construction Industry: The Way Forward

    Skills you'll gain: Construction, Business Transformation, Innovation, Architecture and Construction, Construction Management, Organizational Change, Workforce Development, General Construction and Construction Labor, Emerging Technologies, Digital Transformation, Thought Leadership, Sustainable Design, Climate Change Adaptation, Machine Learning

    ★ 4.8 (405) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Introduction to High-Performance and Parallel Computing

    Skills you'll gain: Bash (Scripting Language), Scalability, Distributed Computing, Shell Script, Computer Systems, Big Data, Linux Commands, Hardware Architecture, Operating Systems, File Systems, Computing Platforms, Linux, Performance Testing, Scripting, Performance Tuning, Memory Management, Programming Principles, Capacity Management, File Management

    ★ 3.8 (167) · Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Introduction to Applied Cryptography

    Skills you'll gain: Data Encryption Standard, Public Key Infrastructure, Cryptography, Cybersecurity, Key Management, Advanced Encryption Standard (AES), Encryption, Cryptographic Protocols, Public Key Cryptography Standards (PKCS), Authentications, Arithmetic, Algorithms, Brute-force attacks, Applied Mathematics, Data Integrity, Probability, Computer Science

    ★ 4.6 (1K) · Beginner · Specialization · 3 - 6 Months

  • C

    Coursera

    Introduction to OSHA: Safety Standards and Compliance

    Skills you'll gain: Occupational Safety and Health Administration (OSHA), Occupational Safety And Health, Health And Safety Standards, Occupational Health, Safety Standards, Environment Health And Safety, Safety Audits, Compliance Management, Regulatory Compliance, Labor Law

    ★ 4.8 (298) · Intermediate · Course · 1 - 4 Weeks

  • A

    American Psychological Association

    Discover Yourself, Build Relationships, and Navigate Groups

    Skills you'll gain: Self-Awareness, Self-Discipline, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Culture, Emotional Intelligence, Cultural Diversity, Behavior Management, Decision Making, Goal Setting, Motivational Skills, Social Studies, Sociology, Social Sciences, Interpersonal Communications, Decision Intelligence, Research

    ★ 4.7 (55) · Beginner · Specialization · 3 - 6 Months

1…411412413…834

In summary, here are 10 of our most popular customer relationship management courses

  • Accounting for Business Decision Making: Measurement and Operational Decisions: University of Illinois Urbana-Champaign
  • Relational Database Support for Data Warehouses: University of Colorado System
  • Gender Analytics: Gender Equity through Inclusive Design: University of Toronto
  • UI/UX Design Fundamentals & Prototyping with Generative AI: SkillUp
  • Data Literacy: Johns Hopkins University
  • Google Proje Yönetimi: Google
  • Incident Response, BC, and DR Concepts: ISC2
  • The Construction Industry: The Way Forward: Columbia University
  • Introduction to High-Performance and Parallel Computing: University of Colorado Boulder
  • Introduction to Applied Cryptography: University of Colorado System

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok