
Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Professionalism, Verbal Communication Skills, Communication
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Executive Presence, Relationship Management, Collaboration, Relationship Building, Professional Development, Leadership Development, Constructive Feedback, Return On Investment, Leadership, Teamwork, Assertiveness
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Diversity Programs, Diversity Training, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Team Management, Team Building, Workplace inclusivity, Intercultural Competence, Team Performance Management, Conflict Management, Cultural Sensitivity, Culture, Employee Engagement
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Payment Systems, Medical Devices, Healthcare Industry Knowledge, Patient Evaluation, Medical Equipment and Technology, Cost Benefit Analysis, Financial Systems, Clinical Trials, Health Technology, Clinical Data Management, Billing Systems, Clinical Research, Program Evaluation, Medical Billing, Estimation, Pharmaceuticals, Health Policy, Risk Analysis, Health Care Procedure and Regulation, Claims Processing
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Electrical Systems, Electric Power Systems, Manufacturing and Production, Manufacturing Processes, Production Process, Energy and Utilities, Thermal Management, Electrical Safety, Sustainable Technologies, Materials science, Quality Assurance, Performance Testing, Chemistry, Environmental Issue
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, User Provisioning, Customer Relationship Management (CRM) Software, Cloud Applications, Email Automation, Account Management, Identity and Access Management, Data Management
Beginner · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Teaching, Student Engagement, Differentiated Instruction, Instructional Strategies, Pedagogy, Human Learning, Special Education, Behavioral Management, Disabilities, Learning Theory, Learning Styles, Driving engagement, Habit Formation
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Compensation and Benefits, Compensation Strategy, Compensation Management, Benefits Administration, Human Resource Strategy, Human Resources, Employee Retention, Organizational Strategy, Employee Engagement, Organizational Structure
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Revenue Forecasting, Financial Modeling, Financial Forecasting, Real Estate, Forecasting, Risk Management, Property and Real Estate, Investment Management, Financial Data, Risk Analysis, Risk Mitigation, Investments, Financial Analysis
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Conflict Management, Intercultural Competence, Research, Diversity Awareness, Cultural Diversity, Empathy & Emotional Intelligence, Mediation, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Music, Market Opportunities, Music Performance, Entrepreneurship, Intellectual Property, Digital Transformation, Marketing, Innovation, Business Modeling, Revenue Management, Media and Communications, Business Ethics, Media Production, Ethical Standards And Conduct, Compensation Management
Mixed · Course · 1 - 3 Months