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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Alex Genadinik

    Personal Branding Path To Top-1% Personal Brand

    Skills you'll gain: LinkedIn, Thought Leadership, Social Media Content, Professional Development, Professional Networking, Personal Development, Marketing Strategies, Business Strategy, Persistence

    Mixed · Course · 1 - 3 Months

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    Coursera

    Segment and Validate Your Live Marketing Data

    Skills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Target Audience, Campaign Management, Data-Driven Decision-Making, Marketing Effectiveness, Performance marketing, Data Validation, Real Time Data, Customer Insights, Trend Analysis, Data Quality, Anomaly Detection, Benchmarking

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Power BI Essentials: Data Transformation & Modeling with DAX

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Intelligence, Data-Driven Decision-Making, Data Modeling, Database Design, Microsoft Power Platform, Snowflake Schema, Data Transformation, Extract, Transform, Load, Data Storytelling, Data Strategy, Data Integration, Data Cleansing, Process Improvement and Optimization, Data Analysis, Data Management, Data Governance, Data Quality, Relationship Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    University of Pennsylvania

    Microeconomics: The Power of Markets

    Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Market Analysis, Resource Allocation, Policy Analysis, Tax, Consumer Behaviour, Cost Benefit Analysis, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 3 Months

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    Northeastern University

    Agile Software Development Part 1

    Skills you'll gain: Software Development Life Cycle, Agile Software Development, Software Development Methodologies, Agile Methodology, Agile Project Management, Scrum (Software Development), Requirements Analysis, Sprint Retrospectives, Software Development, Sprint Planning, Waterfall Methodology, Backlogs, User Story, Continuous Integration

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Free Trial
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    Coursera

    Analyze GA4: Fix Your Data

    Skills you'll gain: User Research, Data Cleansing, Data Integrity, Gap Analysis, Corrective and Preventive Action (CAPA), Code Review

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    Rice University

    Introduction to Scripting in Python

    Skills you'll gain: Data Visualization Software, File I/O, Data Visualization, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Manipulation, Development Environment, Data Structures, Scripting, Data Storage, Data Import/Export, Data Processing, Data Analysis, Program Development, Data Integration, Scripting Languages, Computer Programming

    4.7
    Rating, 4.7 out of 5 stars
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    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Track, Export and Dashboard in Jira

    Skills you'll gain: Dashboard, Issue Tracking, Data Visualization, Microsoft Excel, Project Management Software, Project Schedules, Key Performance Indicators (KPIs), Agile Project Management, Project Management, Workflow Management, Analysis, Data Management

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Coursera

    Digital Marketing Operations & Analytics

    Skills you'll gain: Content Performance Analysis, Dashboard, Surveys, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Marketing Analytics, Marketing Automation, Spreadsheet Software, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Social Media Management, Google Analytics, Collaborative Software, Lead Generation, Pivot Tables And Charts, Project Management Software

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
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    Alex Genadinik

    ChatGPT For Brand Storytelling - Create A Memorable Brand

    Skills you'll gain: Content Performance Analysis, Brand Strategy, ChatGPT, Storytelling, Brand Marketing, Corporate Communications, Performance Measurement, Key Performance Indicators (KPIs), Drive Engagement, Brand Awareness, Branding, Value Propositions, Prompt Engineering, Responsible AI, Data Ethics, Copywriting, Customer Engagement

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    CertNexus

    AIBIZ (Exam AIZ-210)

    Skills you'll gain: Artificial Intelligence, AI Enablement, AI Product Strategy, Artificial Intelligence and Machine Learning (AI/ML), Business Requirements, Responsible AI, AI Security, Data Ethics, Process Improvement, Process Improvement and Optimization, Environmental Social And Corporate Governance (ESG), Cloud Computing, Process Optimization, User Experience, Customer Service, Big Data, Data Security, Operational Efficiency, Marketing, Data Quality

    Mixed · Course · 1 - 4 Weeks

  • Status: New
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    Packt

    Finding Problems Worth Solving

    Skills you'll gain: AI Enablement, Social Impact

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Personal Branding Path To Top-1% Personal Brand: Alex Genadinik
  • Segment and Validate Your Live Marketing Data: Coursera
  • Power BI Essentials: Data Transformation & Modeling with DAX: Edureka
  • Microeconomics: The Power of Markets: University of Pennsylvania
  • Agile Software Development Part 1: Northeastern University
  • Analyze GA4: Fix Your Data: Coursera
  • Introduction to Scripting in Python: Rice University
  • Track, Export and Dashboard in Jira: Coursera
  • Digital Marketing Operations & Analytics: Coursera
  • ChatGPT For Brand Storytelling - Create A Memorable Brand: Alex Genadinik

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