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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • I

    ISAE-SUPAERO

    New Space: Access to space - Basics

    Skills you'll gain: New Product Development, Emerging Technologies, Commercialization, Innovation, Sustainable Design, Entrepreneurship, Sustainable Engineering, Sustainable Technologies, Engineering, Analysis, Strategic Partnership, Chemical Engineering, Manufacturing Processes, Mechanical Engineering, Hydraulics, Cost Reduction, Mechanics

    ★ 4.6 (56) · Beginner · Course · 1 - 3 Months

  • U

    University of California, Davis

    Secrets to Content that Engages and Converts

    Skills you'll gain: Copywriting, Social Media Marketing, Content Marketing, Content Optimization, Writing and Editing, Selling Techniques, Driving engagement, Branding, Email Marketing, Marketing, Advertising Campaigns, Search Engine Optimization

    ★ 4.7 (6) · Intermediate · Course · 1 - 4 Weeks

  • L

    L&T EduTech

    Geospatial Technology for Construction

    Skills you'll gain: Construction Engineering, Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Spatial Data Analysis, Construction, Construction Management, Visualization (Computer Graphics), Spatial Analysis, Global Positioning Systems, GIS Software, Scientific Visualization, Engineering, Scientific, and Technical Instruments, 3D Modeling

    ★ 4.8 (21) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Analyzing Macro-Environmental Factors Using Creately

    Skills you'll gain: Competitive Analysis, Market Opportunities, Strategic Thinking, Business Strategy, New Business Development, Market Analysis, Business Analysis Tools, Business Analysis, Ideation, Entrepreneurship, Business Modeling, Analysis, Innovation, Business Research, Growth Strategies

    ★ 4.7 (109) · Intermediate · Guided Project · Less Than 2 Hours

  • N

    National Taiwan University

    商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1))

    Skills you'll gain: Inventory Management System, Strategic Decision-Making, Business Research, Business Strategy, Game Theory, Competitive Analysis, Strategic Thinking, Decision Making, Business, Supply Chain Management, Business Modeling, Supply Chain, Business Management, Market Dynamics, Strategic Partnership, Contract Management, Applied Mathematics

    ★ 4.8 (46) · Beginner · Course · 1 - 3 Months

  • I

    Illinois Tech

    Programming and Application Foundations

    Skills you'll gain: Web Development, Database Design, Relational Databases, Web Applications, Web Development Tools, Databases, Web Design and Development, Full-Stack Web Development, Database Systems, Database Development, Application Deployment, Server Side, HTML and CSS, Cloud Deployment, Back-End Web Development, Scripting Languages, Application Development, Cloud Applications, Javascript, Cloud Computing

    ★ 4.5 (51) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    AI for Customer Experience with Chatbots and Analytics

    Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Personalized Campaigns, Customer Engagement, Predictive Analytics, Customer Service, Google Gemini, Customer Insights, Agentic Workflows, Driving engagement, LLM Application, Brand Loyalty, Generative AI Agents, Anthropic Claude, Artificial Intelligence, Business Process Automation, Generative AI

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Business Intelligence and Visual Analytics

    Skills you'll gain: Dashboard Creation, Dashboard, Data Visualization Software, Data Presentation, Data Visualization, Business Reporting, SAS (Software), Interactive Data Visualization, Cloud Computing Architecture, Data Storytelling, Business Intelligence, Data Warehousing, Cloud Computing, Cloud Platforms, Big Data, Machine Learning, Data Import/Export

    ★ 4.1 (31) · Intermediate · Course · 1 - 4 Weeks

  • D

    Dassault Systèmes

    xDesign Foundations: Sketching and Extrusion

    Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Drafting and Engineering Design, 3D Modeling, Engineering Design Process, Mechanical Design, Design Software, Mechanical Engineering

    ★ 4.2 (12) · Beginner · Course · 1 - 4 Weeks

  • E

    Edureka

    Analytics Engineering with dbt

    Skills you'll gain: Data Storytelling, SQL, Data Engineering, Data Presentation, Key Performance Indicators (KPIs), Dashboard Creation, Star Schema, Dashboard, Data Modeling, Data Quality, Business Analytics, Database Design, Data Mart, Data Validation, Analytics, YAML, Data Pipelines, Data Transformation, Performance Tuning, Analysis

    Intermediate · Specialization · 1 - 3 Months

  • M

    Microsoft

    Azure Network Configuration

    Skills you'll gain: Network Troubleshooting, Microsoft Azure, Virtual Networking, Virtual Machines, Load Balancing, System Configuration, Cloud Security, Network Planning And Design, Network Security, Cloud Storage, Cloud Management, Data Storage, Data Security, Performance Tuning

    ★ 4.8 (15) · Beginner · Course · 1 - 4 Weeks

  • M

    Microsoft

    Project Manager Engagement with Stakeholders

    Skills you'll gain: Stakeholder Engagement, Stakeholder Communications, Communication Planning, Stakeholder Management, Conflict Management, Project Management Institute (PMI) Methodology, Strategic Communication, Cultural Diversity, Project Management, Drive Engagement, Intercultural Competence, Agile Project Management, Communication Strategies, Cultural Sensitivity, Interpersonal Communications, Communication, Organizational Structure, Influencing

    ★ 4.8 (62) · Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • New Space: Access to space - Basics: ISAE-SUPAERO
  • Secrets to Content that Engages and Converts: University of California, Davis
  • Geospatial Technology for Construction : L&T EduTech
  • Analyzing Macro-Environmental Factors Using Creately: Coursera
  • 商管研究中的賽局分析(一):通路選擇、合約制定與共享經濟 (Game Theoretic Analysis for Business Research (1)): National Taiwan University
  • Programming and Application Foundations: Illinois Tech
  • AI for Customer Experience with Chatbots and Analytics: Coursera
  • Business Intelligence and Visual Analytics: University of California, Irvine
  • xDesign Foundations: Sketching and Extrusion: Dassault Systèmes
  • Analytics Engineering with dbt: Edureka

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