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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    Coursera

    Present Insights: Drive Prioritization with Data Stories

    Skills you'll gain: Data Storytelling, Data Presentation, Strategic Prioritization, User Research, Data-Driven Decision-Making, Business Analytics, Persona Development, Stakeholder Communications, Customer Insights, Analytics, Presentations, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Learn PLC and HMI from Scratch (Basic)

    Skills you'll gain: Programmable Logic Controllers, Animations, Human Machine Interfaces, Control Systems, Real-Time Operating Systems, Visualization (Computer Graphics), Control Panels, Test Tools, Interactive Design, Automation Engineering, Program Development, Automation, Simulations, System Monitoring, Electrical Wiring, Computational Logic, Simulation and Simulation Software, User Interface (UI) Design, Network Troubleshooting, User Feedback

    Intermediate · Specialization · 3 - 6 Months

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    University of Michigan

    UX Design: From Concept to Prototype

    Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    300 reviews

    Beginner · Course · 1 - 3 Months

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    Packt

    Real-world End to End Machine Learning Ops on Google Cloud

    Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Generative AI, Model Deployment, Cloud Management, Kubernetes, Large Language Modeling, CI/CD, Cloud Deployment, Machine Learning Methods, Continuous Deployment, Tensorflow, Model Evaluation, Apache Airflow, AI Workflows, Continuous Integration, Feature Engineering, Containerization, Performance Tuning

    Intermediate · Course · 1 - 3 Months

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    Packt

    Effective .NET Memory Management

    Skills you'll gain: Scalability, Performance Tuning, .NET Framework, C# (Programming Language), System Programming, Application Performance Management, C (Programming Language), Debugging, Data Structures, Object Oriented Programming (OOP), Software Engineering, Interoperability

    Intermediate · Course · 1 - 3 Months

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    Packt

    Boto3 Essentials – Automate AWS Cloud with Python Boto3

    Skills you'll gain: Role-Based Access Control (RBAC), Automation, Python Programming, Cloud Infrastructure

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Logical Operations

    Microsoft Excel for Office 365 (Desktop or Online): Part 3

    Skills you'll gain: Microsoft Excel, Excel Formulas, Excel Macros, Data Visualization, Consolidation, Forecasting, Spreadsheet Software, Microsoft 365, Microsoft Office, Pivot Tables And Charts, Data Sharing, Data Mapping, Productivity Software, Collaborative Software, Data Integration, Data Analysis, Data Entry, Document Management, Data Management, User Interface (UI)

    Advanced · Course · 1 - 3 Months

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    Alex Genadinik

    How I Got 1k Followers In 1 Day: TikTok Marketing & Ads

    Skills you'll gain: TikTok, Case Studies, Advertising, Digital Advertising, Drive Engagement, Growth Strategies, Social Media Campaigns, Customer Engagement, Social Media Marketing, Social Media, Target Audience, Marketing Strategies, Video Production, Content Creation

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    IBM

    Exploratory Data Analysis for Machine Learning

    Skills you'll gain: Feature Engineering, Data Cleansing, Statistical Inference, Data Preprocessing, Data Access, Statistical Methods, Data Quality, Probability & Statistics, Data Analysis, Statistical Hypothesis Testing, Exploratory Data Analysis, Artificial Intelligence, Data Science, Data Transformation, Jupyter, Pandas (Python Package), Machine Learning, Box Plots, Scatter Plots, SQL

    4.6
    Rating, 4.6 out of 5 stars
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    2.5K reviews

    Intermediate · Course · 1 - 3 Months

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    LearnKartS

    Website Development Mastery

    Skills you'll gain: Web Analytics and SEO, Content Management Systems, Web Design, Web Analytics, Supplier Management, Web Design and Development, E-Commerce, WordPress, Search Engine Optimization, No-Code Development, Blogs, Retail Management, Order Management, Web Development, Marketing Strategies, Shipping and Receiving, Information Architecture, Customer Relationship Management (CRM) Software, Web Frameworks, Web Development Tools

    Beginner · Specialization · 3 - 6 Months

  • Status: New
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    Alex Genadinik

    Facebook Marketing And Facebook Ads To Get More Engagement

    Skills you'll gain: Facebook, Copywriting, Social Media Marketing, Social Media Strategy, Instagram, Social Media Campaigns, Digital Advertising, Drive Engagement, Content Creation, Advertising, Customer Engagement, Target Audience

    Mixed · Course · 1 - 3 Months

  • Status: New
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    Google

    Introduction to Data Analysis Using Python

    Skills you'll gain: Object Oriented Programming (OOP), Data Structures, Data Cleansing, Python Programming, Data Analysis, NumPy, Pandas (Python Package), Data Manipulation, Analytical Skills, Scripting, Algorithms, Debugging

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience courses

  • Present Insights: Drive Prioritization with Data Stories: Coursera
  • Learn PLC and HMI from Scratch (Basic): Packt
  • UX Design: From Concept to Prototype: University of Michigan
  • Real-world End to End Machine Learning Ops on Google Cloud: Packt
  • Effective .NET Memory Management: Packt
  • Boto3 Essentials – Automate AWS Cloud with Python Boto3: Packt
  • Microsoft Excel for Office 365 (Desktop or Online): Part 3: Logical Operations
  • How I Got 1k Followers In 1 Day: TikTok Marketing & Ads: Alex Genadinik
  • Exploratory Data Analysis for Machine Learning: IBM
  • Website Development Mastery: LearnKartS

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