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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of Pennsylvania

    Creativity In Business and Other Disciplines

    Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Innovation, Architectural Design, AI powered creativity, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Architecture and Construction, Advertising, Marketing, Game Design, Animation and Game Design, Emerging Technologies, Consumer Behaviour, Experimentation, Team Collaboration

    Beginner · Course · 1 - 3 Months

  • J

    Johns Hopkins University

    One Health Investigations of Outbreaks and Spillover Events

    Skills you'll gain: Microbiology, Epidemiology, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environmental Science, Environment Health And Safety, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Qualitative Research, Research Design, Research Methodologies, Data Collection

    4.8
    Rating, 4.8 out of 5 stars
    ·
    41 reviews

    Mixed · Course · 1 - 3 Months

  • I

    Illinois Tech

    Digital Healthcare Informatics and AI

    Skills you'll gain: Health Informatics, Clinical Informatics, AI Product Strategy, Health Information Management and Medical Records, Epic EMR, Patient Flow, Public Health, Health Systems, Public Health and Disease Prevention, Innovation, Health Care, Healthcare Project Management, Patient Coordination, Data Analysis, Data Management, Natural Language Processing, Data Governance, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Regulatory Compliance

    Intermediate · Specialization · 1 - 3 Months

  • D

    Duke University

    Gold and Bitcoin

    Skills you'll gain: Blockchain, Digital Assets, Portfolio Risk, Portfolio Management, Cryptography, Investments, Asset Protection, Market Dynamics, Cryptographic Protocols, FinTech, Financial Systems, Payment Systems, Financial Market, Financial Regulations, Securities (Finance), Financial Policy, Bank Regulations, Financial Regulation, Key Management, Cyber Risk

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 4 Weeks

  • I

    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1c

    Skills you'll gain: Virtualization, Cloud Computing, Virtualization and Virtual Machines, Virtual Machines, Cloud Services, Display Devices, Computer Hardware, Operating Systems, Computer Displays, Containerization, Wireless Networks

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    22 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Build Customizable Sales Presentation Graphics using Canva

    Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design, User Accounts

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • M

    Microsoft

    The PL-900 Practice Exam

    Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Generative AI Agents, No-Code Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Get Started with Airtable

    Skills you'll gain: Project Management Software, Workflow Management, Real Time Data, Timelines, Kanban Principles, Database Software, Data Integration, Project Management, Database Design, Scheduling, Data Sharing, Leadership, Problem Solving

    3.9
    Rating, 3.9 out of 5 stars
    ·
    33 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • G

    Google Cloud

    Certificado: Google Cloud Digital Leader

    Skills you'll gain: Cloud Security, Real Time Data, Cloud Management, Digital Transformation, Serverless Computing, Cloud Solutions, Google Cloud Platform, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Platforms, Data Security, Application Programming Interface (API), Looker (Software), Cloud Deployment, Public Cloud, Model Training, Business Intelligence, Cloud Computing, Cloud Services, Cybersecurity

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Beginner · Specialization · 3 - 6 Months

  • É

    École Polytechnique Fédérale de Lausanne

    Innovative Governance of Large Urban Systems

    Skills you'll gain: Social Justice, Community Development, Governance, Land Management, Sustainable Systems, Sustainable Development, Systems Thinking, Economics, Policy, and Social Studies, Public Administration, Information Technology, Economic Development, Socioeconomics, Policty Analysis, Research, and Development, Financial Policy, Social Impact, Digital Transformation, Technology Strategies, Stakeholder Engagement, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    185 reviews

    Intermediate · Course · 1 - 3 Months

  • B

    Board Infinity

    Scaling SAP ABAP with RESTful Programming Model (RAP)

    Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Restful API, Core Data (Software), Security Controls, HTML and CSS, UI Components, User Interface (UI) Design

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • K

    Kotter

    The Science – and Neuroscience – of Change

    Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership Studies, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership Development, Case Studies, Industrial and Organizational Psychology, Lifelong Learning, Neurology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    50 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Creativity In Business and Other Disciplines: University of Pennsylvania
  • One Health Investigations of Outbreaks and Spillover Events: Johns Hopkins University
  • Digital Healthcare Informatics and AI: Illinois Tech
  • Gold and Bitcoin : Duke University
  • Introduction to Contemporary Operating Systems and Hardware 1c: Illinois Tech
  • Build Customizable Sales Presentation Graphics using Canva: Coursera
  • The PL-900 Practice Exam: Microsoft
  • Get Started with Airtable: Coursera
  • Certificado: Google Cloud Digital Leader: Google Cloud
  • Innovative Governance of Large Urban Systems: École Polytechnique Fédérale de Lausanne

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