• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • C

    Coursera

    Automize Monthly Report Creation with Power Automate

    Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Microsoft Power Platform, Microsoft Excel, Data Import/Export, Microsoft 365, Microsoft Development Tools, Spreadsheet Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    29 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Embedded Firmware Engineering

    Skills you'll gain: Embedded Software, Real-Time Operating Systems, Embedded Systems, Software Architecture, Code Reusability, Pseudocode, Microarchitecture, Memory Management, Systems Architecture, Computer Hardware, System Programming, Computer Architecture, Software Design, Cross Platform Development, Software Systems, Hardware Architecture, Systems Design, Software Design Patterns, Internet Of Things, Hardware Troubleshooting

    Intermediate · Specialization · 1 - 3 Months

  • A

    Alibaba Cloud Academy

    Alibaba Cloud Computing

    Skills you'll gain: Relational Databases, Plot (Graphics), Load Balancing, Data Visualization Software, Cloud Security, Network Security, Cloud Management, Cloud Computing, Database Systems, Cloud Hosting, Database Management Systems, Big Data, Database Management, General Networking, Apache Hadoop, Cloud Infrastructure, Operating System Administration, Network Architecture, Apache Spark, Machine Learning

    4.6
    Rating, 4.6 out of 5 stars
    ·
    145 reviews

    Beginner · Specialization · 3 - 6 Months

  • A

    Arizona State University

    How Can We Measure and Study Human Error?

    Skills you'll gain: Usability, Usability Testing, Human Computer Interaction, Human Centered Design, Human Factors, User Centered Design, UI/UX Research, User Research, Data Collection, Research Methodologies, Research, Experimentation, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 3 Months

  • W

    Whizlabs

    Exam Prep DP-600: Microsoft Fabric Analytics Engineer

    Skills you'll gain: Power BI, Microsoft Azure, Data Lakes, Data Analysis Expressions (DAX), Azure Synapse Analytics, Microsoft Power Platform, Data Modeling, Data Governance, Data Warehousing, Analytics, Extract, Transform, Load, Data Integration, Data Import/Export, Real Time Data, Dataflow, Data Transformation, Data Management, Data Architecture, Data Pipelines, SQL

    3.1
    Rating, 3.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Build social awareness content for Facebook with Canva

    Skills you'll gain: Canva (Software), Graphical Tools, Graphic and Visual Design, Video Production, Graphic and Visual Design Software, Photo/Video Production and Technology, Graphic Design, Social Media, Social Media Marketing, Content Creation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    9 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Architecture and Virtualization

    Skills you'll gain: Network Architecture, Virtual Networking, Computer Networking, Network Engineering, Virtualization, Network Infrastructure, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Virtualization and Virtual Machines, Network Protocols, Cloud Infrastructure, Wireless Networks, Wide Area Networks, Virtual Machines, Network Routing, Network Performance Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    15 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Customer Centric Innovation

    Skills you'll gain: Innovation, New Product Development, Product Development, Customer Insights, Process Development, Customer Analysis, User Feedback, Consumer Behaviour, Market Research, Business Strategies, Customer Relationship Management, Marketing Psychology

    4.6
    Rating, 4.6 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universiteit Leiden

    Population Health: Predictive Analytics

    Skills you'll gain: Predictive Analytics, Predictive Modeling, Model Evaluation, R Programming, Preventative Care, Statistical Modeling, Sample Size Determination, Regression Analysis, Statistical Machine Learning, Precision Medicine, Data Preprocessing, Diagnostic Tests

    4.6
    Rating, 4.6 out of 5 stars
    ·
    25 reviews

    Intermediate · Course · 1 - 3 Months

  • D

    DeepLearning.AI

    Open Source Models with Hugging Face

    Skills you'll gain: Hugging Face, LLM Application, Generative AI, Embeddings, Model Deployment, Cloud Deployment, Natural Language Processing, Large Language Modeling, Applied Machine Learning, Image Analysis, User Interface (UI), API Design, Fine-tuning, Computer Vision

    4.7
    Rating, 4.7 out of 5 stars
    ·
    127 reviews

    Beginner · Project · Less Than 2 Hours

  • E

    ESSEC Business School

    Grande Distribution et RSE : Comprendre et Agir

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Climate Change Mitigation, Social Impact, Sustainable Development, Natural Resource Management, Sustainable Business, Business Ethics, Environmental Issue, Waste Minimization, Sustainability Standards, Pollution Prevention, Environment and Resource Management, Public Health, Sustainability Reporting, Environmental Regulations, Consumer Behaviour, Packaging and Labeling, Nutrition and Diet

    4.9
    Rating, 4.9 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • U

    Universidad Nacional de Colombia

    Programación con Python, nivel básico

    Skills you'll gain: Programming Principles, Debugging, Computational Thinking, Computer Programming, Arithmetic, Algorithms, Code Reusability, Program Development, Computational Logic, Python Programming, Functional Design, Mathematical Software

    4.9
    Rating, 4.9 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 3 Months

1…451452453…834

In summary, here are 10 of our most popular service design courses

  • Automize Monthly Report Creation with Power Automate: Coursera
  • Embedded Firmware Engineering: Coursera
  • Alibaba Cloud Computing: Alibaba Cloud Academy
  • How Can We Measure and Study Human Error?: Arizona State University
  • Exam Prep DP-600: Microsoft Fabric Analytics Engineer: Whizlabs
  • Build social awareness content for Facebook with Canva: Coursera
  • Architecture and Virtualization: Packt
  • Customer Centric Innovation: University of Illinois Urbana-Champaign
  • Population Health: Predictive Analytics: Universiteit Leiden
  • Open Source Models with Hugging Face: DeepLearning.AI

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok