Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Pennsylvania
Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Innovation, Architectural Design, AI powered creativity, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Architecture and Construction, Advertising, Marketing, Game Design, Animation and Game Design, Emerging Technologies, Consumer Behaviour, Experimentation, Team Collaboration
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Microbiology, Epidemiology, Public Health and Disease Prevention, Public Health, Infectious Diseases, Environmental Science, Environment Health And Safety, Investigation, Environment, Environmental Monitoring, Laboratory Testing, Anthropology, Qualitative Research, Research Design, Research Methodologies, Data Collection
Mixed · Course · 1 - 3 Months
Illinois Tech
Skills you'll gain: Health Informatics, Clinical Informatics, AI Product Strategy, Health Information Management and Medical Records, Epic EMR, Patient Flow, Public Health, Health Systems, Public Health and Disease Prevention, Innovation, Health Care, Healthcare Project Management, Patient Coordination, Data Analysis, Data Management, Natural Language Processing, Data Governance, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Regulatory Compliance
Intermediate · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Blockchain, Digital Assets, Portfolio Risk, Portfolio Management, Cryptography, Investments, Asset Protection, Market Dynamics, Cryptographic Protocols, FinTech, Financial Systems, Payment Systems, Financial Market, Financial Regulations, Securities (Finance), Financial Policy, Bank Regulations, Financial Regulation, Key Management, Cyber Risk
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization, Cloud Computing, Virtualization and Virtual Machines, Virtual Machines, Cloud Services, Display Devices, Computer Hardware, Operating Systems, Computer Displays, Containerization, Wireless Networks
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Sales Process, Sales Presentations, Customer Relationship Management (CRM) Software, Target Market, Market Analysis, Sales, Presentations, Content Creation, Graphic Design, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Power Platform Architecture & Technical Design, Generative AI Agents, No-Code Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Workflow Management, Real Time Data, Timelines, Kanban Principles, Database Software, Data Integration, Project Management, Database Design, Scheduling, Data Sharing, Leadership, Problem Solving
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Cloud Security, Real Time Data, Cloud Management, Digital Transformation, Serverless Computing, Cloud Solutions, Google Cloud Platform, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Cloud Platforms, Data Security, Application Programming Interface (API), Looker (Software), Cloud Deployment, Public Cloud, Model Training, Business Intelligence, Cloud Computing, Cloud Services, Cybersecurity
Beginner · Specialization · 3 - 6 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Land Management, Sustainable Systems, Sustainable Development, Systems Thinking, Economics, Policy, and Social Studies, Public Administration, Information Technology, Economic Development, Socioeconomics, Policty Analysis, Research, and Development, Financial Policy, Social Impact, Digital Transformation, Technology Strategies, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: ABAP RESTful Programming Model (RAP), SAP S/4HANA, Restful API, Core Data (Software), Security Controls, HTML and CSS, UI Components, User Interface (UI) Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Change Management, Business Transformation, Leadership Studies, Organizational Development, Organizational Leadership, Business Leadership, Organizational Structure, Leadership Development, Case Studies, Industrial and Organizational Psychology, Lifelong Learning, Neurology
Beginner · Course · 1 - 4 Weeks