IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universidad de los Andes
Skills you'll gain: Sustainable Business, Innovation, Economic Development, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Business Strategy, Market Opportunities, Corporate Strategy, Entrepreneurship, Environmental Issue, Business Development, Competitive Analysis, Business Economics, Natural Resource Management, Growth Strategies, Digital Transformation, Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, AI Security, Data Management, Data Loss Prevention, Security Awareness
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Compassion, Philanthropy, Positivity, Optimism, Empathy, Social Impact, Cultural Diversity, Cultural Sensitivity, Self-Awareness, Culture, Decision Making, Goal Setting, Planning, Behavioral Economics
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Video Production, Search Engine Optimization, Keyword Research, Product Promotion, Web Analytics and SEO, Social Media Content, Social Media Marketing, Content Optimization, Marketing Strategies, Strategic Partnership, Live Streaming, Social Media Strategy, Driving engagement, Promotional Strategies, Content Strategy, Online Advertising, Paid media, Performance marketing, Digital Advertising, Content Creation
Mixed · Course · 3 - 6 Months

Skills you'll gain: Email Security, Cloud Security, Intrusion Detection and Prevention, Incident Response, Computer Security Incident Management, Incident Management, Vulnerability Management, Risk Management Framework, Malware Protection, Security Management, Threat Management, Application Security, Cloud Computing, Cybersecurity, Cyber Attacks, Disaster Recovery, Vulnerability Assessments, Threat Detection, Network Security, Risk Management
Intermediate · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Labor Relations, Labor Law, Employee Relations, Court Systems, Culture, Social Studies, International Relations, World History, Branding, Economic Development, Socioeconomics, Cultural Diversity, Economics, Consumer Behaviour, Social Justice, Global Marketing, Business Economics, Public History, Demography, Social Sciences
Beginner · Specialization · 3 - 6 Months

Imperial College London
Skills you'll gain: Molecular, Cellular, and Microbiology, Molecular Biology, Microbiology, Life Sciences, Infectious Diseases, Biotechnology, Cell Cultures, Cell Biology, Laboratory Testing, Epidemiology, Laboratory Research, Biology, Diagnostic Tests
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Ideation, Business Analysis, Problem Management, Design Thinking, Discussion Facilitation, Business Process Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Security, Responsible AI, Large Language Modeling, Generative Model Architectures, Prompt Patterns, IT Security Architecture, Threat Modeling, Vulnerability Assessments, Threat Detection, Cybersecurity, Information Systems Security, Cyber Threat Intelligence, Cyber Security Strategy, Security Strategy, Security Management, Cyber Attacks, Cloud Security, Security Awareness, Enterprise Security, Distributed Denial-Of-Service (DDoS) Attacks
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: AI Orchestration, LLM Application, AI Workflows, OpenAI API, Agentic Workflows, Tool Calling, Generative AI Agents, Retrieval-Augmented Generation, Agentic systems, Data Pipelines
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Goal Setting, Organizational Skills, Project Management Software, Delegation Skills, Project Performance, Collaborative Software, Project Coordination, Project Management, User Accounts, Internal Communications, Communication
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Public Key Infrastructure, Cryptography, Key Management, Encryption, Windows Servers, Cryptographic Protocols, Infrastructure Security, Web Servers, Active Directory, Digital Communications, Microsoft Servers, Network Infrastructure, Authentications, Server Administration, System Configuration, Data Integrity, Data Migration
Intermediate · Course · 1 - 3 Months