IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Lesson Planning, Peer Review, Syllabus Development, Writing, Course Development, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Virtual Private Networks (VPN), Amazon Web Services, AWS Identity and Access Management (IAM), Network Security, Remote Access Systems, Virtual Networking, Amazon Elastic Compute Cloud, Command-Line Interface, End User Training and Support
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Secure Coding, Web Servers, Server Side, Hypertext Markup Language (HTML), Go (Programming Language), Web Applications, Back-End Web Development
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Social Studies, Diversity Awareness, Culture, Cultural Diversity, Social Justice, Anthropology, Socioeconomics, Social Sciences, World History, International Relations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Instagram, Social Media Content, Facebook, Marketing Design, Social Media Marketing, Animations, Digital Design, Graphic Design, Graphics Software, Design Elements And Principles, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Command-Line Interface, Linux, Package and Software Management, Linux Administration, File Management, Operating System Administration, Linux Commands, File Systems, Open Source Technology, System Configuration, Software Installation, Operating Systems, Virtualization, User Interface (UI)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Command-Line Interface, Open Shortest Path First (OSPF), Network Monitoring, Virtual Local Area Network (VLAN), Border Gateway Protocol, Network Routing, Wireless Networks, Network Administration, Network Infrastructure, Local Area Networks, Event Monitoring, Network Switches, Network Troubleshooting, Network Protocols, Network Routers, TCP/IP, Network Architecture, Network Security, Service Level
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Cucumber (Software), Behavior-Driven Development, Selenium (Software), Gherkin (Scripting Language), Test Automation, Test Script Development, JUnit, Software Testing, Apache Maven, Test Case, Scenario Testing, Java
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Management, Smart Goals, Employee Performance Management, Performance Review, Management Training And Development, People Development, Generative AI Agents, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, HR Tech, Workforce Development, Employee Engagement, Constructive Feedback, Driving engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Figma (Design Software), Prototyping, Collaborative Software, Mockups, Design, Graphic Design, UI Components, User Interface (UI) Design, Typography, User Accounts, Application Design, Instructional Design, Image Quality, Systems Design
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Influencing, Business Communication, Strategic Communication, Stakeholder Management, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Lifelong Learning, Collaboration, Self-Awareness
Beginner · Course · 1 - 3 Months