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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Coursera

    Healthcare Career Explorer: Certified Nursing Assistant

    Skills you'll gain: Patient Communication, Nursing Basics, Care Coordination, Communication, Patient Advocacy, Basic Patient Care, Teamwork, Patient Safety, Healthcare Industry Knowledge, Planning, Trend Analysis

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Jira: Create, Track, and Workflow Issues

    Skills you'll gain: Jira (Software), Issue Tracking, User Story, Dashboard, Workflow Management, Scrum (Software Development), Work Breakdown Structure, Kanban Principles, Sprint Planning, Technical Documentation, Prioritization, Query Languages, Process Management, Collaborative Software, Technical Communication, Stakeholder Communications, Team Oriented

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Transform Data: SQL & Pandas Mastery

    Skills you'll gain: SQL, Data Transformation, Data Wrangling, Data Manipulation, Pandas (Python Package), Query Languages, Consolidation, Time Series Analysis and Forecasting, Analytics, Pivot Tables And Charts, Apache Spark

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    생성형 AI 리더 (Generative AI Leader)

    Skills you'll gain: Prompt Engineering, Google Gemini, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Generative AI, Google Cloud Platform, AI Enablement, Google Workspace, AI Product Strategy, Gemini, Customer experience improvement, Data Governance, Productivity Software, Large Language Modeling, AI Workflows, Cloud Infrastructure, Artificial Intelligence, Cloud Computing, Collaboration

    Beginner · Specialization · 3 - 6 Months

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    Coursera

    Connect Google Ads & Analytics Data

    Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access

    Beginner · Course · 1 - 4 Weeks

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    Google Cloud

    Data Engineering, Big Data, and Machine Learning on GCP

    Skills you'll gain: Model Deployment, Feature Engineering, PySpark, Data Import/Export, Big Data, Apache Spark, Dashboard, Data Architecture, Data Governance, Apache Kafka, Cloud Deployment, Apache Hadoop, Metadata Management, Data Storage, Apache Hive, Application Programming Interface (API), Data Quality, Data Cleansing, Applied Machine Learning, Cloud Services

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    Rating, 4.6 out of 5 stars
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    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Plan, Estimate, and Break Down Sprints

    Skills you'll gain: Sprint Planning, Jira (Software), Scrum (Software Development), User Story, Meeting Facilitation, Backlogs, Agile Methodology, Project Planning, Project Estimation, Agile Project Management, Estimation, Work Breakdown Structure, Workflow Management

    Beginner · Course · 1 - 4 Weeks

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    Logical Operations

    Tableau for Data-Driven Decision Makers

    Skills you'll gain: Tableau Software, Report Writing, Data Visualization Software, Dashboard, Data Visualization, Data Analysis, Business Intelligence, Data-Driven Decision-Making, Data Storytelling, Data Presentation, Ad Hoc Reporting, Interactive Data Visualization, Microsoft Excel, Data Manipulation, Data Sharing, Microsoft PowerPoint, Data Management, Productivity Software, Microsoft Office

    Mixed · Course · 1 - 3 Months

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    Coursera

    Build AI Apps Like a Pro: No-Code Tools for Beginners

    Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration

    Intermediate · Specialization · 3 - 6 Months

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    Universitat Autònoma de Barcelona

    SUGAR. Software Unificado para la Gestión Arqueológica

    Skills you'll gain: Databases, Relational Databases, Data Integration, Database Management, Data Entry, SQL Server Integration Services (SSIS), Data Import/Export, Geographic Information Systems, Software Installation, Wealth Management

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Data Analysis and Visualization with Microsoft Excel

    Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Excel Formulas, Data Transformation, Data Presentation, Microsoft Excel, Data Visualization, Sampling (Statistics), Dashboard, Data Visualization Software, Spreadsheet Software, Report Writing, Pivot Tables And Charts, Data Analysis, Statistical Analysis, Data Cleansing, Microsoft Office, Geospatial Mapping, Microsoft 365, Productivity Software

    Intermediate · Specialization · 3 - 6 Months

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    Coursera

    Measure and Monitor Brand Presence Online

    Skills you'll gain: Marketing Automation, Lead Generation, Customer Relationship Management (CRM) Software, Brand Awareness, Sales Pipelines, Customer Acquisition Management, Marketing Operations, Marketing Effectiveness, Social Media, Branding, Performance Analysis, Social Media Management, Brand Management, Business Metrics, Data Capture, Data-Driven Decision-Making, Market Research

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Healthcare Career Explorer: Certified Nursing Assistant: Coursera
  • Jira: Create, Track, and Workflow Issues: Coursera
  • Transform Data: SQL & Pandas Mastery: Coursera
  • 생성형 AI 리더 (Generative AI Leader): Google Cloud
  • Connect Google Ads & Analytics Data: Coursera
  • Data Engineering, Big Data, and Machine Learning on GCP: Google Cloud
  • Plan, Estimate, and Break Down Sprints: Coursera
  • Tableau for Data-Driven Decision Makers: Logical Operations
  • Build AI Apps Like a Pro: No-Code Tools for Beginners: Coursera
  • SUGAR. Software Unificado para la Gestión Arqueológica: Universitat Autònoma de Barcelona

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