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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Coursera

    LangGraph Framework

    Skills you'll gain: LangGraph, AI Orchestration, LangChain, LLM Application, Agentic Workflows, Generative AI Agents, MLOps (Machine Learning Operations), Context Management, Distributed Computing, Software Design Patterns

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Mendix Essentials: Build Your First App

    Skills you'll gain: Agile Methodology, User Feedback, No-Code Development, Collaborative Software, Application Development, User Acceptance Testing (UAT), Customer experience improvement, Software Development, Prototyping, Empowerment, Constructive Feedback, Development Testing, Continuous Improvement Process, Stakeholder Engagement, Cross-Functional Collaboration, Prioritization, User Interface (UI), Business Logic

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Leadership & Management Training for Tech Managers

    Skills you'll gain: Delegation Skills, Meeting Facilitation, Process Optimization, Organizational Change, Technical Management, Virtual Teams, Conflict Management, Team Management, People Management, Leadership and Management, Leadership Development, Project Management, Performance Management, Time Management, Personal Development, Relationship Building, Human Resources Management and Planning, Teamwork, Communication, Organizational Leadership

    Intermediate · Specialization · 1 - 3 Months

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    Coursera

    Social Media Data Analytics

    Skills you'll gain: Social Media Marketing, Instagram, Business Intelligence, Predictive Modeling, Predictive Analytics, Case Studies

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Microsoft Visio 2019–2024: Part 2

    Skills you'll gain: Microsoft Visio, Engineering Drawings, Engineering Plans And Specifications, Process Flow Diagrams, Diagram Design, Technical Drawing, Microsoft Development Tools, Visualization (Computer Graphics), Schematic Diagrams, Data Flow Diagrams (DFDs), Graphic and Visual Design Software, Graphic and Visual Design, Microsoft Access, Microsoft Office, Visual Design, Graphic Design, Data Integration, Workflow Management

    Mixed · Course · 1 - 3 Months

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    Coursera

    Plan, Estimate, and Break Down Sprints

    Skills you'll gain: Sprint Planning, Jira (Software), Scrum (Software Development), User Story, Meeting Facilitation, Backlogs, Agile Methodology, Project Planning, Project Estimation, Agile Project Management, Estimation, Work Breakdown Structure, Workflow Management

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Agile Principles and Scrum Roles

    Skills you'll gain: Scrum (Software Development), Team Building, Team Management, Backlogs, Agile Project Management, Agile Methodology, Sprint Retrospectives, Team Leadership, Sprint Planning, User Story, Cross-Functional Collaboration, Case Studies, Project Management, Resilience

    Beginner · Course · 1 - 4 Weeks

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    DeepLearning.AI

    Sequences, Time Series and Prediction

    Skills you'll gain: Tensorflow, Recurrent Neural Networks (RNNs), Time Series Analysis and Forecasting, Applied Machine Learning, Convolutional Neural Networks, Deep Learning, Predictive Modeling, Data Preprocessing, Artificial Neural Networks, Forecasting, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
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    5.2K reviews

    Intermediate · Course · 1 - 4 Weeks

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    Amazon Web Services

    Salesforce on AWS - From Basics to Business Innovation (日本語)

    Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Project Management: Acronyms to Trello Tasks

    Skills you'll gain: Project Management Software, Workflow Management, Collaborative Software, Project Coordination, Project Management, Organizational Skills, Marketing Operations, Communication, Project Documentation, Vocabulary

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Build AI Apps Like a Pro: No-Code Tools for Beginners

    Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration

    Intermediate · Specialization · 3 - 6 Months

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    University of Toronto

    Self-Driving Cars

    Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Embedded Software, Automation, Deep Learning, Software Architecture, Simulations, Safety Assurance, Traffic Flow Optimization, Artificial Neural Networks, Global Positioning Systems, Machine Controls, Hardware Architecture, Systems Architecture, Network Routing, Estimation, Machine Learning Methods

    4.7
    Rating, 4.7 out of 5 stars
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    Advanced · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular customer success courses

  • LangGraph Framework: Coursera
  • Mendix Essentials: Build Your First App: Coursera
  • Leadership & Management Training for Tech Managers: Packt
  • Social Media Data Analytics: Coursera
  • Microsoft Visio 2019–2024: Part 2: Logical Operations
  • Plan, Estimate, and Break Down Sprints: Coursera
  • Agile Principles and Scrum Roles: Coursera
  • Sequences, Time Series and Prediction: DeepLearning.AI
  • Salesforce on AWS - From Basics to Business Innovation (日本語): Amazon Web Services
  • Project Management: Acronyms to Trello Tasks: Coursera

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