• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • P

    Packt

    AB-900 Certification: Microsoft 365 Copilot & Agent Admin

    Skills you'll gain: Microsoft 365, Microsoft Copilot, Azure Active Directory, Microsoft Teams, Collaborative Software, Identity and Access Management, Zero Trust Network Access, Microsoft Azure, Responsible AI, Data Governance, Administration, Compliance Management, Microsoft Office, Governance Risk Management and Compliance, Security Management, Information Management, Multi-Factor Authentication, Role-Based Access Control (RBAC), Artificial Intelligence, Governance

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
  • R

    Rice University

    An Introduction to Interactive Programming in Python (Part 1)

    Skills you'll gain: Event-Driven Programming, Application Development, Interactive Design, Video Game Development, Animations, Animation and Game Design, Programming Principles, Computer Graphics, Python Programming, Game Design, Program Development, Computer Programming, Computational Logic

    4.8 stars, 3.3K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (3.3K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • B

    Berklee

    Music Production

    Skills you'll gain: Post-Production, Music, Musical Composition, Peer Review, Media Production, Music Performance, Instrumental Music, Automation, Editing, File Management, Collaborative Software, Digital Signal Processing, Writing, Timelines, Coordination, Data Import/Export, Computer Hardware, Electronic Media

    4.8 stars, 3.1K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (3.1K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Toronto

    Communication Strategies for a Virtual Age

    Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Oral Expression, Influencing, Teamwork, Collaboration, Interpersonal Communications, Business Communication, Virtual Teams, Communication Strategies, Public Speaking, Professional Development, Non-Verbal Communication, Discussion Facilitation, Telecommuting, Driving engagement, Active Listening

    4.8 stars, 4.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (4.4K) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    AI Fundamentals for Non-Data Scientists

    Skills you'll gain: Machine Learning Methods, Generative AI, Data Management, Generative Model Architectures, Big Data, Statistical Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Generative Adversarial Networks (GANs), AI Enablement, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Customer Data Management, AI literacy, Autoencoders, Model Optimization, Deep Learning, Model Evaluation, Algorithms

    4.8 stars, 1.1K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (1.1K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universitat Autònoma de Barcelona

    Auxilios Psicológicos. Catástrofes naturales. Afectados

    Skills you'll gain: Resilience, Crisis Intervention, Trauma Care, Stress First Aid, Emergency Response, Rehabilitation, First Aid, Family Support, Compassion, Mental Health Diseases and Disorders, Patient Education and Support, Mental and Behavioral Health, Psychosocial Assessments, Human Services, Behavioral Health, Child Development, Needs Assessment

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Free
    Free
  • E

    Erasmus University Rotterdam

    Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital

    Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Corporate Strategy, Strategic Thinking, Capital Budgeting, Financial Analysis, Business Strategy, Financial Statement Analysis, Return On Investment, Investment Banking, Decision Making, Cash Flows, Bidding, Growth Strategies, Corporate Finance, Competitive Analysis

    4.6 stars, 1.4K reviews, Advanced, Course, 1 - 3 Months

    ★ 4.6 (1.4K) · Advanced · Course · 1 - 3 Months

    Category: Preview
    Preview
  • M

    Microsoft

    Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems

    Skills you'll gain: Cryptography, Network Monitoring, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Computer Systems, Data Storage Technologies, Cybersecurity, Threat Detection, Security Controls, General Networking, Cloud Computing, Microsoft Azure, Active Directory, Encryption, Firewall, Operating Systems, Authentications, Authorization (Computing), General Data Protection Regulation (GDPR), Business Software

    4.7 stars, 2.6K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (2.6K) · Intermediate · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • M

    Macquarie University

    Excel Skills for Business: Intermediate II

    Skills you'll gain: Excel Formulas, Microsoft Excel, Excel Macros, Data Validation, Spreadsheet Software, Data Modeling, Financial Forecasting, Predictive Modeling, Financial Modeling, Data Integrity, Visual Basic (Programming Language), Business Modeling, Automation, Data Security

    4.8 stars, 8.5K reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.8 (8.5K) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Team Effectiveness

    Skills you'll gain: Constructive Feedback, Customer Service, Service Level, Team Performance Management, Service Management, Team Oriented, Customer Support, Management Reporting, Customer experience improvement, Service Improvement, Team Building, Performance Reporting, Business Reporting, Team Management, Customer Success Management, Employee Onboarding, Peer Review, Drive Engagement, Data Analysis, Business Communication

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California San Diego

    Interaction Design

    Skills you'll gain: Design Research, Visual Design, Interaction Design, User Experience Design, Statistical Analysis, Usability, Experience Design, UI/UX Research, User Experience, Ideation, User Interface (UI), Interactive Design, Experimentation, Human Computer Interaction, A/B Testing, Human Factors, Collaborative Software, Telecommuting, R Programming, Storyboarding

    4.5 stars, 4K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.5 (4K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • R

    Rice University

    Mindfulness and Well-being

    Skills you'll gain: Growth Mindedness, Stress Management, Resilience, Mindfulness, Resourcefulness, Personal Development, Active Listening, Compassion, Meditation & Breathwork, Self-Awareness, Overcoming Obstacles, Mental Health, Mental Concentration, Communication, Personal Care, Emotional Intelligence, Social Impact, Relationship Building, Behavioral Health, Cognitive flexibility

    4.8 stars, 1.2K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.2K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…484950…735

In summary, here are 10 of our most popular help desk support courses

  • AB-900 Certification: Microsoft 365 Copilot & Agent Admin: Packt
  • An Introduction to Interactive Programming in Python (Part 1): Rice University
  • Music Production: Berklee
  • Communication Strategies for a Virtual Age: University of Toronto
  • AI Fundamentals for Non-Data Scientists: University of Pennsylvania
  • Auxilios Psicológicos. Catástrofes naturales. Afectados: Universitat Autònoma de Barcelona
  • Advanced Valuation and Strategy - M&A, Private Equity, and Venture Capital: Erasmus University Rotterdam
  • Microsoft Foundations of Cybersecurity, Networking, and Cloud Systems: Microsoft
  • Excel Skills for Business: Intermediate II: Macquarie University
  • Team Effectiveness: Microsoft

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok