• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Help Desk Support

Results for "help desk support"


  • I

    IBM

    Building AI Agents and Agentic Workflows

    Skills you'll gain: AI Orchestration, AI Workflows, LangGraph, Agentic Workflows, LangChain, LLM Application, Tool Calling, Agentic systems, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Prompt Patterns, Retrieval-Augmented Generation, Prompt Engineering, AI Integrations, Application Development, Data Visualization, Responsible AI, Large Language Modeling, Risking

    4.6 stars, 309 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.6 (309) · Intermediate · Specialization · 1 - 3 Months

    Status: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    The Pronunciation of American English

    Skills you'll gain: Oral Comprehension, English Language, Language Learning, Language Competency, Grammar

    4.8 stars, 1.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • S

    SAP

    SAP Technology Consultant

    Skills you'll gain: Journey Mapping, Business Transformation, SAP S/4HANA, Technology Solutions, Technical Documentation, Relationship Building, Software As A Service, Consultative Approaches, Enterprise Architecture, ABAP RESTful Programming Model (RAP), Solution Architecture, Enterprise Resource Planning, System Design and Implementation, Project Implementation, Project Closure, Test Planning, Requirements Analysis, Stakeholder Communications, Project Management, Workforce Development

    4.6 stars, 1.7K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (1.7K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job ready
    Job ready
    Status: Free trial
    Free trial
  • N

    New York University

    Introduction to Cyber Security

    Skills you'll gain: Security Engineering, Authentications, Threat Modeling, Network Security, Public Key Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cryptographic Protocols, Public Key Cryptography Standards (PKCS), Firewall, Cyber Attacks, Cryptography, Infrastructure Security, Cybersecurity, Data Encryption Standard, Threat Management, Cyber Risk, IT Security Architecture, Mobile Security, Enterprise Security, Cyber Security Assessment

    4.7 stars, 3.7K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (3.7K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Minnesota

    Agile Software Development

    Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Agile Product Development, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Release Management

    4.7 stars, 7.5K reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (7.5K) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • L

    LearnKartS

    AWS Cloud Practitioner Exam Prep

    Skills you'll gain: Cloud Computing, Infrastructure Architecture, Cost Reduction, Cloud Hosting, Cloud Solutions, Cost Management, Network Infrastructure, Budget Management, Database Management, Load Balancing, Virtual Private Networks (VPN), Technical Support and Services, Technical Support, Financial Management, Network Security, Vendor Management, Resource Management, Customer Support, Configuration Management

    4.4 stars, 136 reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.4 (136) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • P

    Packt

    Linux Networking, Security, and Automation Essentials

    Skills you'll gain: Linux Administration, Linux, Shell Script, Linux Commands, Firewall, Systems Administration, Disaster Recovery, Unix Shell, Operating System Administration, Network Administration, Bash (Scripting Language), File Systems, Scripting, Network Troubleshooting, Containerization, Cloud-Native Computing, Network Security, Scripting Languages, Dynamic Host Configuration Protocol (DHCP), System Support

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Virginia

    Digital Product Management: Modern Fundamentals

    Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling

    4.7 stars, 5.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (5.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    Managing Patient Data and EHR System Workflows

    Skills you'll gain: Electronic Medical Record System, Health Information Management, Patient Registration, Medical Records, Health Information Management and Medical Records, Care Coordination, Data Entry, Clinical Documentation, Electronic Medical Record, Record Keeping, Patient Safety, Patient Flow, Data Quality, Computerized Physician Order Entry, Informed Consent, Document Management, Data Cleansing, Data Validation

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Organizational Strategy for Competitive Advantage

    Skills you'll gain: Business Management, Business Leadership, Organizational Effectiveness, Decision Making, Innovation, Corporate Sustainability, People Management, Ethical Standards And Conduct, Leadership, Culture Transformation, Systems Thinking, Competitive Analysis, Strategic Partnership, Business Modeling, Environmental Social And Corporate Governance (ESG), Market Analysis, Influencing, Value Propositions, Growth Strategies, Culture

    4.7 stars, 4.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (4.3K) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Gamification

    Skills you'll gain: Game Design, Project Design, Driving engagement, Social Impact, Drive Engagement, Employee Engagement, Motivational Skills, Positive Behavior Support, Behavior Management, Habit Formation, Psychology, Behavioral Economics, Marketing

    4.8 stars, 2.4K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.4K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • S

    Salesforce

    Reports, Dashboards, and Customer Success in Salesforce

    Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Service Management, Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Support, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Inside Sales, Performance Reporting, Data Storytelling, Business Reporting, Data-Driven Decision-Making

    4.7 stars, 279 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (279) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…484950…736

In summary, here are 10 of our most popular help desk support courses

  • Building AI Agents and Agentic Workflows: IBM
  • The Pronunciation of American English: University of California, Irvine
  • SAP Technology Consultant: SAP
  • Introduction to Cyber Security: New York University
  • Agile Software Development: University of Minnesota
  • AWS Cloud Practitioner Exam Prep: LearnKartS
  • Linux Networking, Security, and Automation Essentials: Packt
  • Digital Product Management: Modern Fundamentals: University of Virginia
  • Managing Patient Data and EHR System Workflows: SkillUp
  • Organizational Strategy for Competitive Advantage: University of Illinois Urbana-Champaign

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok