IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Alberta Machine Intelligence Institute
Skills you'll gain: Responsible AI, Data Ethics, Business Ethics, Generative AI, Regulatory Requirements, Governance, Information Privacy, Social Studies, Data Security
Beginner · Course · 1 - 4 Weeks

FAIR Institute
Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Cyber Security Strategy, Risk Analysis, Risk Modeling, Threat Modeling, Operational Risk, Business Risk Management, Vulnerability Assessments, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: z/OS, Package and Software Management, Mainframe Computing, Patch Management, Software Installation, File Transfer Protocol (FTP), Configuration Management, Change Control, Data Management, Command-Line Interface
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Skills you'll gain: Color Theory, Web Design, Responsive Web Design, HTML and CSS, ChatGPT, Generative AI, Development Environment, Javascript, Cloud Hosting, Software Installation, Databases
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, Incident Management, Cyber Threat Hunting, Microsoft Azure, Threat Detection, Event Monitoring, Security Information and Event Management (SIEM), Intrusion Detection and Prevention, Anomaly Detection, Data Integration, ChatGPT, Jupyter, Automation, Query Languages
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Windows Servers, iSCSI Configuration, Virtual Private Networks (VPN), Microsoft Windows, Network Administration, Microsoft Azure, Windows PowerShell, Public Key Infrastructure, Data Storage Technologies, Infrastructure As A Service (IaaS), Cloud Storage, Proxy Servers, Web Applications
Intermediate · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Journalism, Media and Communications, Media Strategy, Media Production, Revenue Management, Media Relations, Digital Media Strategy, Advertising, Content Creation, Social Media Marketing, Social Media, Storytelling, Brand Management, Video Production, Public Relations, Intellectual Property, Social Media Campaigns, Digital Marketing, Crisis Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Version Control, Debugging, Software Design Patterns, Object Oriented Design, Object Oriented Programming (OOP), Software Development, Git (Version Control System), Programming Principles, Software Design, Computer Programming, Software Engineering, Integrated Development Environments, Command-Line Interface
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: LLM Application, Large Language Modeling, Model Deployment, Embeddings, Application Programming Interface (API), Restful API, Natural Language Processing, Command-Line Interface, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Endpoint Security, Hardening, Virtual Private Networks (VPN), Firewall, Network Administration, Cloud Security, Cybersecurity, Infrastructure Security, Role-Based Access Control (RBAC), Cloud Computing, Authorization (Computing), Identity and Access Management, Email Security, Network Infrastructure, Network Protocols, Authentications, System Configuration
Intermediate · Course · 1 - 4 Weeks