• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • V

    Voxy

    English Language Skills A1-A2 CEFR: Beginner

    Skills you'll gain: Patient Communication, English Language, Language Competency, Verbal Communication Skills, Interpersonal Communications, Oral Comprehension, Vocabulary, Language Learning, Active Listening, Communication, Education Software and Technology, Grammar, Public Speaking, Relationship Building

    4.3
    Rating, 4.3 out of 5 stars
    ·
    79 reviews

    Beginner · Specialization · 3 - 6 Months

  • S

    SkillUp

    GenAI for Business Process Automation

    Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Prompt Engineering Tools, Generative AI Agents, AI Integrations, AI Orchestration, Automation, Model Deployment, AI Enablement, Performance Measurement, Generative AI, No-Code Development, Decision Intelligence, Process Optimization, System Monitoring, Scalability, Performance Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 3 - 6 Months

  • M

    Microsoft

    Microsoft SC-900 Exam Preparation and Practice

    Skills you'll gain: Azure Active Directory, Active Directory, Regulatory Compliance, Microsoft Azure, AI Security, Security Controls, Identity and Access Management, Generative AI, Cloud Security, Data Governance, Authentications, Role-Based Access Control (RBAC), Data Security, Threat Detection, Multi-Factor Authentication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    172 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado System

    Agile Organization

    Skills you'll gain: Change Management, Scaled Agile Framework, Organizational Change, Culture Transformation, Organizational Development, Agile Methodology, Leadership Studies, Business Transformation, Scalability, Organizational Strategy, Case Studies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    439 reviews

    Beginner · Course · 1 - 4 Weeks

  • S

    Starweaver

    Global Business Communication

    Skills you'll gain: Data Storytelling, Active Listening, Non-Verbal Communication, Business Writing, Data Visualization, Concision, Data Presentation, Sales Presentation, Sales Strategy, Sales Presentations, Team Collaboration, Customer Relationship Management (CRM) Software, Writing, Cultural Sensitivity, Persuasive Communication, Business Communication, Communication Strategies, Technical Communication, Communication, Marketing Communications

    4.4
    Rating, 4.4 out of 5 stars
    ·
    36 reviews

    Intermediate · Specialization · 1 - 3 Months

  • E

    EDUCBA

    Lean Six Sigma Green Belt: Apply & Master Skills

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Statistical Hypothesis Testing, Six Sigma Methodology, Correlation Analysis, Kaizen Methodology, Process Improvement, Process Improvement and Optimization, Project Coordination, Project Design, Quality Improvement, Sampling (Statistics), Project Management Software, Milestones (Project Management), Project Management, Data Literacy, Statistical Process Controls, Statistical Methods, Business Process, Statistical Modeling

    5
    Rating, 5 out of 5 stars
    ·
    48 reviews

    Mixed · Course · 1 - 4 Weeks

  • É

    École Polytechnique

    Hydro, Wind & Solar power: Resources, Variability & Forecast

    Skills you'll gain: Energy and Utilities, Climate Change Mitigation, Electrical Power, Climate Change Programs, Hydrology, Electric Power Systems, Time Series Analysis and Forecasting, Water Resource Management, Predictive Modeling, Environment, Estimation, Hydraulics, Mathematical Modeling, Systems Of Measurement, Physical Science

    4.6
    Rating, 4.6 out of 5 stars
    ·
    152 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Minnesota

    التحضير لإدارة الموارد البشرية

    Skills you'll gain: Human Resource Strategy, Human Resources, Human Resources Management and Planning, Human Resource Policies, Workforce Development, Employee Engagement, Drive Engagement, Industrial and Organizational Psychology, Compensation Strategy, Staff Management, Management Training And Development, People Management, Compensation Management, Team Motivation, Leadership and Management, Labor Law, Labor Relations, Law, Regulation, and Compliance, Economics

    4.8
    Rating, 4.8 out of 5 stars
    ·
    296 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Florida

    Agroforestry V: Ecosystem Services, Food and Sustainability

    Skills you'll gain: Land Management, Sustainable Development, Sustainable Systems, Water Resource Management, Water Resources, Environment and Resource Management, Environment, Environmental Science, Natural Resource Management, Environmental Issue, Biology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    43 reviews

    Intermediate · Course · 1 - 4 Weeks

  • U

    Universidades Anáhuac

    Inteligencia Emocional: Un enfoque práctico

    Skills you'll gain: Emotional Intelligence, Self-Awareness, Empowerment, Personal Development, Composure, Organizational Leadership, Professional Development, Self-Discipline, Team Collaboration, Social Skills, Relationship Management, Empathy, Growth Mindedness, Optimism, Assertiveness, Decision Making, Self-Motivation, Communication

    4.6
    Rating, 4.6 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • R

    Rutgers the State University of New Jersey

    Sourcing Analytics

    Skills you'll gain: Strategic Sourcing, Procurement, Supplier Relationship Management, Supplier Risk Management, Supplier Management, Purchasing, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Contract Negotiation, Analytics, Business Intelligence, Financial Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Sustainable Textile Manufacturing

    Skills you'll gain: Sustainable Design, Sustainable Technologies, Sustainability Standards, Sustainable Business, Strategic Sourcing, Manufacturing and Production, Corporate Sustainability, Sustainable Development, Manufacturing Processes, Production Process, Digital Transformation, Environmental Issue, Supply Chain Management, Supply Chain, Prototyping, Case Studies

    4.3
    Rating, 4.3 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 3 Months

1…484485486…834

In summary, here are 10 of our most popular customer relationship management courses

  • English Language Skills A1-A2 CEFR: Beginner: Voxy
  • GenAI for Business Process Automation: SkillUp
  • Microsoft SC-900 Exam Preparation and Practice: Microsoft
  • Agile Organization: University of Colorado System
  • Global Business Communication: Starweaver
  • Lean Six Sigma Green Belt: Apply & Master Skills: EDUCBA
  • Hydro, Wind & Solar power: Resources, Variability & Forecast: École Polytechnique
  • التحضير لإدارة الموارد البشرية: University of Minnesota
  • Agroforestry V: Ecosystem Services, Food and Sustainability: University of Florida
  • Inteligencia Emocional: Un enfoque práctico: Universidades Anáhuac

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok