IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Duke University
Skills you'll gain: Serverless Computing, Amazon Web Services, Rust (Programming Language), Debugging, Application Deployment, Development Environment, Linux
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Application Development, Generative AI, Full-Stack Web Development, GitHub, Development Environment, Front-End Web Development, Back-End Web Development, Prompt Engineering
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Routing Protocols, Network Monitoring, Network Performance Management, Virtual Private Networks (VPN), Open Shortest Path First (OSPF), Network Routing, Network Troubleshooting, Network Security, Border Gateway Protocol, TCP/IP, Network Protocols, Multiprotocol Label Switching, Network Infrastructure, Wide Area Networks, Firewall, Authentications, Debugging
Intermediate · Course · 3 - 6 Months

Starweaver
Skills you'll gain: Threat Modeling, Risk Analysis, Cyber Risk, Governance Risk Management and Compliance, Cyber Security Strategy, Risk Management Framework, Risk Management, Cybersecurity, Risk Mitigation, Governance, Vulnerability Assessments, Business Risk Management, Management Reporting, Analysis, Technical Communication, Dashboard, Data Visualization
Advanced · Course · 1 - 3 Months

Skills you'll gain: Azure Active Directory, Identity and Access Management, Microsoft Azure, Disaster Recovery, Virtual Machines, Role-Based Access Control (RBAC), Virtualization and Virtual Machines, Application Deployment, Cloud Security, Cloud Infrastructure, User Accounts, System Monitoring, Cloud Storage, Automation, Remote Access Systems
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Version Control, Collaborative Software, AI Product Strategy, GitHub, Microsoft Visual Studio, Software Documentation, R Programming, Program Development, Debugging
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, System Monitoring, Database Management, SQL, Event Monitoring, Database Architecture and Administration
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: User Centered Design, Innovation, Digital Transformation, Technology Strategies, Design Thinking, Service Design, Solution Design, Business Strategy, Business Development, Growth Strategies, Competitive Analysis, Value Propositions, New Product Development, Healthcare Industry Knowledge, Product Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Debugging, Data Validation, Command-Line Interface, Business Logic, Programming Principles, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Data Presentation, Data Storytelling, Web Analytics, Data Visualization Software, Exploratory Data Analysis, Data Analysis, Business Intelligence, Data Import/Export
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: ChatGPT, Machine Learning Methods, Data Mining, Python Programming, Machine Learning Algorithms, Supervised Learning, Data Manipulation
Advanced · Course · 1 - 4 Weeks