• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.


Popular Business Process Courses and Certifications


  • G

    Google Cloud

    Machine Learning Operations (MLOps): Getting Started

    Skills you'll gain: MLOps (Machine Learning Operations), Model Deployment, Google Cloud Platform, Model Evaluation, Model Training, DevOps, Continuous Deployment, CI/CD, AI Workflows, Automation

    ★ 4 (485) · Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Leading Change in Health Informatics

    Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, Health Administration, IT Management, Strategic Leadership, Health Technology, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Process Modeling, Electronic Medical Record System

    ★ 4.7 (307) · Beginner · Course · 1 - 4 Weeks

  • I

    IE Business School

    Value Creation for Corporate Strategy

    Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Strategic Thinking, Value Propositions, Strategic Sourcing, Business Strategies, Business Strategy, Supply Chain, Organizational Strategy, Strategic Partnership, Decision Making, Cost Benefit Analysis, Operational Efficiency, Supplier Management, Purchasing, Consolidation

    ★ 4.5 (10) · Beginner · Course · 1 - 4 Weeks

  • P

    Peking University

    中级商务汉语——商务活动篇

    Skills you'll gain: Market Research, Greeting Customers, Outbound Calls, Business Communication, Telephone Skills, Business Correspondence, Language Competency, Negotiation, Events and Conferences, Event Management, Travel Arrangements, Customer Relationship Building, Verbal Communication Skills, Vocabulary

    ★ 4.8 (63) · Intermediate · Course · 1 - 3 Months

  • C

    Coursera

    Program Management: Stakeholders Identification in ClickUp

    Skills you'll gain: Program Management, Stakeholder Management, Stakeholder Engagement, Stakeholder Analysis, Project Management, Agile Project Management, Project Management Software, Stakeholder Communications, Diagram Design, Agile Methodology

    ★ 4.8 (14) · Intermediate · Guided Project · Less Than 2 Hours

  • U

    University of Florida

    Personality Types at Work

    Skills you'll gain: Emotional Intelligence, Recognizing Others, Professional Development, Performance Review, Personal Attributes, Team Building, Employee Performance Management, Personal Development, Teamwork, Professionalism, Self-Awareness, Performance Appraisal, People Development, Team Management, People Management, Interpersonal Communications, Interviewing Skills, Psychological Evaluations, Writing, Leadership

    ★ 4.5 (779) · Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Unravel Financial Statements: Modeling Concepts

    Skills you'll gain: Financial Modeling, Operational Analysis, Business Modeling, Financial Statements, Financial Accounting, Financial Statement Analysis, Financial Forecasting, Financial Analysis, Accounting, Balance Sheet, Cash Flows, Business Valuation, Income Statement, Cash Flow Forecasting, Storytelling

    Intermediate · Course · 1 - 4 Weeks

  • J

    Johns Hopkins University

    Technology and Product Planning

    Skills you'll gain: Agile Software Development, Stakeholder Analysis, Healthcare Project Management, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Agile Product Development, Health Systems, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, Stakeholder Engagement, Health Care

    ★ 2.3 (6) · Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Create a Simple Project Timeline in Microsoft Excel

    Skills you'll gain: Timelines, Project Schedules, Project Documentation, Microsoft Excel, Project Scoping, Project Management Software, Microsoft 365, Microsoft Office, Presentations, User Accounts

    ★ 3.9 (11) · Beginner · Guided Project · Less Than 2 Hours

  • E

    EDUCBA

    Lean Six Sigma White Belt: Analyze & Improve

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Lean Manufacturing, Quality Improvement, Process Improvement, Process Improvement and Optimization, Process Analysis, Quality Management, Operational Efficiency, Continuous Improvement Process, Process Optimization, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure

    ★ 4.6 (18) · Mixed · Course · 1 - 4 Weeks

  • N

    Northeastern University

    Engaging in Service Innovation and Management

    Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Organizational Development, Team Management, Stakeholder Engagement, Organizational Leadership, Culture Transformation, Team Building, Service Management, Innovation, Service Design, Service Improvement, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Process Design, Leadership

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Conflict Resolution & Mediation: Managing Workplace Harmony

    Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention

    ★ 4.6 (20) · Intermediate · Course · 1 - 4 Weeks

1…491492493…834

In summary, here are 10 of our most popular business process courses

  • Machine Learning Operations (MLOps): Getting Started: Google Cloud
  • Leading Change in Health Informatics: Johns Hopkins University
  • Value Creation for Corporate Strategy: IE Business School
  • 中级商务汉语——商务活动篇: Peking University
  • Program Management: Stakeholders Identification in ClickUp: Coursera
  • Personality Types at Work: University of Florida
  • Unravel Financial Statements: Modeling Concepts: Coursera
  • Technology and Product Planning: Johns Hopkins University
  • Create a Simple Project Timeline in Microsoft Excel: Coursera
  • Lean Six Sigma White Belt: Analyze & Improve: EDUCBA

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok