
Coursera
Skills you'll gain: Operations Research, Strategic Decision-Making, Decision Intelligence, Generative AI, Business Analytics, Advanced Analytics, Analytics, Process Optimization, Applied Machine Learning, Predictive Analytics, Artificial Intelligence, Decision Making, Performance Analysis, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Sales Strategy, Customer Analysis, Customer Relationship Management, Workflow Management, Driving engagement, Sales, Customer Insights, Customer Data Management, AI Integrations, AI literacy, Microsoft Copilot, Debugging, Data Ethics, Responsible AI, Trend Analysis
Advanced · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Classification And Regression Tree (CART), AI Personalization, Marketing Analytics, Unsupervised Learning, Customer Analysis, Predictive Analytics, Data-Driven Marketing, Applied Machine Learning, Advanced Analytics, Supervised Learning, Dimensionality Reduction, Business Marketing, Predictive Modeling, Marketing Strategies, Data-Driven Decision-Making, Strategic Marketing, Statistical Machine Learning, Customer experience improvement, Personalized Service, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Personalized Campaigns, Prompt Engineering Tools, Marketing Analytics, Email Automation, Data-Driven Marketing, Strategic Marketing, Pay Per Click Advertising, Performance marketing, Responsible AI, Analytics, Advertising Campaigns, A/B Testing, Advertising, AI Workflows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), Model Training, Model Evaluation, Email Security
★ 4.2 (38) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Analytics, Dashboard, Dashboard Creation, Data-Driven Marketing, Data Presentation, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Marketing Strategies, Predictive Analytics, Marketing, Data Visualization Software, Market Data, Data Analysis, Forecasting, Data Collection, Strategic Decision-Making
★ 3.8 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: R Programming, Predictive Analytics, Applied Machine Learning, Predictive Modeling, Data Pipelines, R (Software), Data-Driven Decision-Making, Analytics, Business Analytics, Data Science, Machine Learning Software, Feature Engineering, Data Preprocessing, Machine Learning Methods, Machine Learning, Model Training, Telemarketing, Model Deployment, Model Optimization
★ 4.9 (53) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Personalized Campaigns, Data-Driven Marketing, Marketing Management, Data Preprocessing, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Sales Strategy, Customer Analysis, AI Personalization, Sales, Personalized Campaigns, Generative AI, Customer Insights, Forecasting, Personalized Service, Data-Driven Decision-Making, Revenue Forecasting, Analytics, AI Integrations
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Predictive Modeling, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Analytics, Data Analysis Software, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Statistical Software, Statistical Modeling, Advanced Analytics, Forecasting, Business Analytics, Analysis, Quantitative Research, Statistics, Probability & Statistics
★ 5 (10) · Mixed · Course · 1 - 3 Months